Reviews of local pros in Cleves, Ohio

4.7 based on 568 reviews Back to the listing
    5

    Great, reliable Company that is honest and trustworthy. I always refer to all my family and friends.

    5

    Had some problems with AC. Company came out to check. The problem was electric company cost saving/ consumption control.

    5

    Incredibly impressed with how quickly your technician arrived and took care of our heating issue. Very professional and courteous. Thank you so much!

    1

    It's been about 20 years since they put my furnace in. I would not let them
    come back and do any work due to the unprofessional way they handled
    this job. If I could have it to do over, I would NEVER hire Bill Spade to do any work. It was a nightmare dealing with him.

    5

    Excellent customer service. Needed a tech at my house and they were out within 24 hours. Would highly recommend Bill Spade Electric to everyone.

    5

    Very friendly staff in the office, and the technicians are extremely knowledgeable and friendly. Never offered anything we didn’t need to waste money on. They’ve always been on time, and trustworthy! Highly recommended reputable company.

    5

    I was very pleased with the service provided by Bill Spade Electric, Heating & Cooling. The technician was polite, clean, and timely. He obviously knew what he was doing. I would recommend Bill Spade Electric, Heating & Cooling at any time.

    5

    Jason did an excellent job diagnosing the problem and getting the parts to get are geothermal ac up and running and replacing the board ! Highly recommend bill spade for all your electrical needs and geothermal

    1

    If I could give negative 1000 stars I would! This company has the worse customer service ever!! I used them through home warranty. They over charged me then didn't fix the problem only to have to come back out to fix it again. My husband left work early to meet them at noon. I get a call from customer service stating where is my husband they are there. I said he is like 5 minutes away. I said it isn't noon yet. They said well they cant wait and then they left before their scheduled time!!!!!! So my husband left work early, got docked then it still wasnt fixed. I called my home warranty department and told them what happened. I said number one do you check companies out before you use them? They had 26 negative complaints at the BBB and secondly do NOT send that lying poor customer service place back out!!!! The other company came out that night even though he was swamped and on the other side of town! Now that is customer service Bill Spade!!!!!!! Also by the way Bill Spade electric deliberately set my unit up so they would have to come back!! What a conartist!!! I wouldn't recommend them to my worse enemy!!

    UPDATE TO BILLS SARCASTIC RESPONSE:
    See what I mean about poor customer service!! Going to argue with me about my review!! It has been some years ago and I had a different last name then. You know
    A thing called marriage! At that time YOUR COMPANY HAD THOSE BBB RATINGS. PEOPLE DONT USE BBB AS MUCH NOW CAUSE THERE ARE GOOGLE REVIEWS!!!! I STILL HAVE COPIES SHALL I PUT THEM ON HERE YOU JERK BILL????? I ALSO HAVE MINE AND YOUR RESPONSES FROM THE BBB. I WOULDNT CALL YOUR COMPANY FOR ANYTHING!!! IM RIGHT AND YOU ARE WRONG JUST LIKE THOSE YEARS AGO WHEN YOU SCREWED US OVER!!!

    5

    Reached out to this company because they were listed as an authorized dealer for the brand of equipment (Rheem) I had at my home. What a pleasant customer service experience it turned out to be! The service techs were knowledgable and thorough and the lady in customer service/scheduling was a veritable breath of fresh air. I felt like a valued customer and would readily recommend them to my family and friends. They were friendly, transparent, showed up on time and did good quality work. I appreciate their professionalism !

    5

    Bill spade electric is amazing! The office staff is so polite , and very responsive! If I have a problem or need to schedule routine maintenance It’s fairly easy and in return with fast and great service. Bill spade is a great local business I will continue to support . Bills employees/techs are always kind and courteous . Keep up the amazing work Bill . WE NEED MORE BUSINESSES LIKE YOURS !!!

    1

    I can't rate this company low enough. I had high humidity (70%). 6 calls for routine and service in 2023. Total costs $1,095. They found nothing and advised me to buy a dehumidifier. This year, I switched companies. Long story short, my problem was that no one had changed the furnace filter since 2020!! It now works just fine. I sent the company an email with 3 pictures (the filter, and of the company bill headings of 6 bills). They didn't have the decency to contact me. VERY POOR FURNACE SERVICE AND POOR CUSTOMER SERVICE. BUYER BEWARE.

    5

    I had a recognizable HVAC company that has funny commercials on the radio come out when my heat was not working correctly. They said I needed a whole new furnace even though my unit is only 5 years old , to the tune of 17k. My awesome tech Jason came out and discovered some numbers were way out of whack . He did some adjustments and now my heat is working great ! Jason took the time to explain all those numbers to me and put me at ease that my HVAC does not need to be replaced. They definitely have a lifetime customer in me and I can't thank Jason enough for all his hard work ! Thank you ! I will definitely be recommending this company to my family and friends!

    5

    After a lightning strike took out our electric and HVAC, Bill Spade Electric, Heating & Cooling was absolutely incredible. Their team responded quickly and worked double-time to get our system back up and running.

    Both the HVAC and electrical divisions were professional, knowledgeable, and extremely trustworthy. They walked us through every step, helped us navigate the insurance claim, and truly held our hand through a very stressful situation.

    We are beyond grateful for their urgency, integrity, and compassion. Highly recommend!! FIVE STARS all the way!

    5

    Always professional. They never try to sell you more than you need like most hvac companies. That's why they are the only company to get my business for my personal home and rental properties.

    5

    The staff at Anderson Automatic were prompt and courteous. Sean, Ryan and Matt were wonderful to work with. I would definitely recommend

    5

    Staff was great. On time, did their job, answers any questions we had. Explained everything to us after installing a new furnace.

    5

    We have been using this company for our AC and heating for many years. They are honest and hard workers.

    5

    We appreciated Anderson's prompt response when our A/C stopped working saturday evening. The technician was courteous and knowledgable and took the time to explain everything thoroughly- Susan Byrne

    5

    I can’t say enough good things about this company. They came out day of when my AC went out. Always professional. Best customer service ever received! They brought flowers at the follow up appointment.

    5

    The people that I have dealt with at Anderson are awesome. They are professional, polite, knowledgeable, and great people! I would recommend Anderson to everyone. I can't thank them enough for what they have done for me. Thank you so much to everyone at Anderson. I will recommend you to everyone I know! Thanks again people.