Plumbing reviews in Columbus, Ohio

4.6 based on 1643 reviews Back to the listing
    5

    Clayton and Tony were great! Tony’s first shower valve went well!! On time, very pleasant, knowledgeable and solved my problem of a leaky shower valve. Have used Calhoun for years and will continue to do so.

    1

    Calhoun Plumbing came out last week as my main sewer line was clogged, They said they fixed the clog but it was backed up again after 6 days. The city was out doing line work and when I told them my line was backed up they ran a camera and said I have roots blocking my line. I called Calhoun and they then recommended I do a $550 service. I asked why they didn't do this last week and they advised they wouldn't have known what the issue was at the time (isn't that why I called them?). I asked for a credit of the $170 I paid last week to be applied to the new service and they said that work wasn't warranted. I took my business to Drainbusters and they did an excellent job same day. I'll be using them going forward.

    5

    I definitely see all the negative experience from customers regarding Calhoun Plumbing. But I had an emergency, which I considered an emergency, I call a little after 11:00pm and spoke with a lady who definitely was sympathetic to my situation and was able to awake a plumber to come out and resolve my issue.

    He came and was done by 1:00am. I appreciated first, her answering the phone and secondly the plumber coming out to resolve my problem. It is my hope to use this service again if I need to resolve any other plumbing issues....with the hopes of the same customer service.

    Lisa S.

    5

    I've used Calhoun twice now and each time they are on time and get the job done right. The first time was to install a gas line from my basement to the kitchen so that we could install a gas range. The second time was for a leak in our basement. John came out and was running ahead of schedule. He called before coming out to make sure we were available for the early arrival. He listened to our theories and found the very likely source of the leak without any damage to the house. He will be back to make sure it's correct and put the permanent fix into place. We feel very comfortable with the Calhoun plumbers in our home and they have been so nice and very reasonably priced.

    5

    Thank you for sending Austin Abram to service our toilets today. He was professional and courteous. After assessing both situations he replaced one toilet and unclogged the other efficiently. After a cleanup he was on his way any the entire job was completed in 90 minutes.

    2

    I used Calhoun a couple of times...They seemed great and fair...however, their business practices are unethical. This company installed a bathroom for me in 2017. Calhoun told me that I didn't need a permit as long as I don't sell my home. Recently, I had a different company come to my home to price and will later install my egress window...That company said that my basement isn't up to code until I get the bathroom permitted and I could even be told to rip it out. I called Calhoun and asked how much would it cost for them to permit it. I understand it won't be free. I told them what the other company told me... Calhoun left me on hold for 20 minutes then hung up on me, I called back and the didn't answer my next few calls. When Calhoun answered, Mike Mike set a date to visit my home. On the date that Mike came he was really late...I called him to see if he was still coming and they told me he's on the way. He showed up with another gentleman and they tried to talk me out of getting the permit.Then, Mr Mike from Calhoun plumbing said that he would let me know in a week what the price would be on a Monday. I called Calhoun on Monday and he was out of the office in the field. He never reached back out to me. I called on Tuesday and he is still unavailable. I told the lady that answers the phone that I think Mike is ghosting me and she said Well then hang up the phone...The worst part is that their company is on the same street that I live on...they are in walking distance...This is the type of company that Calhoun is

    5

    Calhoun plumbing is the only one to use. They've replaced hot water tank, garbage disposal, installed faucets, detected leaks and snakes drains. Always clean up and thoroughly explain what was done. Clayton and Tony have worked here, always pleasant, thorough and knowledgeable. Will never call anyone else. Ann Matrka

    1

    This company was recommended to us and I really wanted to have a positive experience. Unfortunately after two attempts I have to say I do not recommend their services. First they installed a water heater that began leaking at the top three months later. I was told they only cover their work for 30 days and was required to pay a significant fee for the repair. Secondly they came out to fix what I thought was a broken toilet. They told us it was the drain and they “cleared” it. They then left iams the toilet was completely the same (would not drain). They returned the second time and then decided that we actually need a new toilet. $125 later nothing was fixed and they did not offer an estimate to replace the toilet or inform us of our options. We were just left without a toilet. When I called to discuss this the woman on the other end of the phone was not helpful and quite rude. Eventually she assured me I would receive a call back to explain what the next step should be in the repair job but I never received a call. I am disappointed to say I will Not be using their services again.

    5

    Today we had Austin come to our home to replace a toilet seal and a flapper. He was awesome. He went 2 places to find a flapper and couldn't find one because our toilet was old. We needed to replace the entire toilet. He was so polite and sweet to ensure us he would get it done as soon as possible. Thank you Austin.

    5

    Austin and Clayton were the most professional workers! They were very helpful and went above and beyond to help us. We HIGHLY recommend using Calhoun Plumbing! They installed our new stove for us and the cost was very affordable!

    1

    Tommy is a coward and liar. I had Tommy come to my home three weeks ago to investigate a water leak I was having from my second floor bathroom. He told me that it would be two weeks before someone could come to my home to make the repair. After waiting three weeks with no communication, I called him to get an update on their schedule. I asked him point blank if he would be able to service my home in the next week since I am 5 months PREGNANT and without a shower (it is my only full bathroom). He assured me it would be Wednesday and Thursday of the next week. I called at the beginning of the week and received no reply. I sent him an email and he told me that he could not get to me until late September or early October. My issue with Calhoun is that if he would have been honest and transparent from the beginning instead of lying, I could have found another company to service my home. TOMMY completely waisted my time and had no remorse for his actions. He did not care that as a pregnant woman I had to constantly go to my neighbors house to shower and walk two flights of stairs just to use the bathroom. Moral of the story: DONT WASTE YOUR TIME WITH CALHOUN!!!!!

    5

    Whenever we have a plumbing issue, Calhoun are the plumbers we call and once again, they fixed the problem. This time, we had a condensation leak coming from the attic (vent pipe). Calhoun was able to clean and repair, and also provide recommendation if it were to occur again. Rob was informative in diagnosing the problem and both Rob and Tanner were professional and did the repair quickly.

    They offer great customer service and are a fair value for our plumbing needs.

    2

    We have been customers of Calhoun since we moved into our home in 2011. Between 2011-2018, they provided good service to us when we needed their services. However, after bad multiple encounters in 2019, we have stopped using this company.

    In early 2019, we booked them to help us put in a new line for a gas stove into our kitchen. They gave us a quote and we scheduled the date. The gas line needed to be placed before other work in the kitchen could be done. They also noted that we need to replace a pipe on our water heater. They never showed up on the day of the appointment. They never reached out to us to let us know something changed, so we called to inquire. We were told that they wouldn't be able to reschedule for several days.

    We found another company who came the next day and installed the gas line. The new company also noted that the line to our water heater was fine and no replacement was needed. Calhoun had quoted us for over $150 for the water heater work in addition to installing the gas line to the kitchen.

    We most recently had a clog in an upstairs drain. Again, we called them and scheduled an appointment. And again, they did not show up for the appointment. And again, they did not call us to let us know that they appointment needed move--they just didn't show up.

    We are disappointed by the significant shift in Calhoun's reliability and they lost a loyal customer after multiple instances of not arriving for the scheduled appointments.

    1

    I had three bathroom faucets that leaked. I contacted Calhoun plumbing to have them repaired. My call was taken by a gentleman named Tommy. I explained to Tommy what the situation was and he asked if they were sinks or tub/kitchen. I explained that they were all delta bathroom sinks. I then asked what would they charge to repair them. He said they most likely would need washer replacement and it would be $59 per faucet. He said that John would be there 8.24.22 between 10 to 12. John showed and completed the job which took washers. John then proceeded to go to his truck to fill out the requisite bill. When he returned, he said it would be $357.07. I was totally surprised because Tommy gave a different price. I then called Tommy and referenced our call which he said he remembered. John then went to his truck and called Tommy who said he did not give me that price. I called Tommy back and he lied by saying he never gave me that price. I would never recommend this company. I called to talk to the owner and was told he was not in but would call me right back. I did not receive any call back from Mr. Calhoun.

    5

    Calhoun Plumbing has been around for many years. Small family owned business with great leaders. Jason does fabulous plumbing work. Extremely knowledgeable and a GOAT in his industry. He can fix anything in residential or commercial settings. He is prompt, professional and excellent quality of work! He is helping move this Company in the right direction!! Have concerns or questions, call the direct line and ask for Jason. He will fix you right up!!

    5

    Clayton and Johnnie responded to scheduled call to clear kitchen drain. They were knowledgeable, efficient and very courteous. Explained other dysfunction and/or services that would improve functioning. As they had a well stocked truck were able to remove broken garbage disposal, repipe and replace aerator. Much service for fair price. Will use again!

    5

    We have recently used Calhoun plumbing, and Rob who came to our place to fix the water heater, took time to explain the problem, how it can be rectified and what are our options. He was punctual, called ahead of time. He was able to find parts the same day and install the next day, and offered to tune up for no additional charge. I had good experience using Calhoun plumbing and will definitely use them in future and will recommend to friends and family!!!

    5

    Max & Trey helped me today. They were punctual, polite and patient! Their work was efficient but, most importantly, effective. Both of them explained everything they were doing as they fixed my sink and pipes below. I would recommend this local plumbing service to any household looking for quality service.

    Thank you Calhoun Plumbing & Drain Cleaning!

    4

    Have had Calhoun Plumbing out twice- one for my place and once for mom’s. Both times, the problem was addressed and fixed. Bathtub drain at my place, faucet install and sink drain at mom’s. We had Buzz both times, and Johnny was along at mom’s place. Both guys were friendly, competent, and proficient about their work. The jobs were completed in reasonable time, for a competitive rate. We are both pleased with the work at each house, and would gladly recommend Calhoun to anyone.

    5

    We are new home owners and attempted to fix a leak ourselves which resulted in water damage. John showed up the next day and identified and corrected the issue in a timely and professional manner. We have more expensive fixtures and he was upfront about the cost of them and that we’d be seeing a hefty bill come our way, so no surprises there. He was also patient with me and my questions about the service. We will be using Calhoun/John again if we ever encounter another plumbing issue. Thank you for the great service!

    5

    I've used Calhoun Plumbing on several occasions. They are always prompt, courteous, professional, and reasonably priced. Most recently Austin and Clayton came to fix a clogged main drain in my house. They worked quickly and explained the process very well. They used a camera on my pipe and showed me the feed while explaining the issues. Highly recommended.