HVAC reviews in Dublin, Ohio

A company of integrity. The owner, Greg Guy is as good as it gets, and the environment and co workers are top tier. They truly care and take care of their employees. I hope to hang my hat here.

Air Force One is always quick to respond (often same day or next day), and always does a thorough job troubleshooting and explaining the issues that they find. We would highly recommend them for your business.

Air Force One played a monumental part in modernizing the heating & cooling systems at The Shoreline Apartments in Downtown Cleveland. The team at AF1 is knowledgeable, responsive, and has developed a strong working relationship with our property managers & maintenance technicians and we appreciate their partnership.

John M Carney
The Landmark Companies

I wanted to take a moment to share how impressed I was with the recent appointment and, in particular, with the outstanding work performed by your technician, Tim.

Tim was exceptionally professional, knowledgeable, and thorough throughout the entire process. He communicated with me consistently, conducted himself with a high level of professionalism, and provided vital information that will most definitely be beneficial to us moving forward. His attention to detail and willingness to ensure we fully understood the situation made this a very positive experience overall.

Based on this experience, I will absolutely be keeping your company on my list of go-to vendors for this area and will not hesitate to reach out again when future needs arise.

We are and have been very pleased with the quick response and professionalism we’ve received. Stacey gets our scheduling done so quickly, and Brian is very trustworthy. We appreciate the quick response to our issues and easy communication they provide.

Brandon Mathews was professional in every aspect of his service call. He called ahead before coming, he called to confirm the replacement of the bad part and gave a detailed report of his findings. GIVE THIS MAN A RAISE!!

Thanks to Tim Spence who came for a regular maintenance check and identified/resolved a problem. Super professional and friendly (as everyone at Dor-Mar is), was here right when he said he'd be, and gave me tips for good prices on filters and how to save money on the electric bill. What a knowledgeable and efficient technician! Thanks again, Dor-Mar team and Tim!

Trevon did a very thorough job. He was on time, professional, and pleasant while servicing my furnace and AprilAire system. He also fixed a loose grate cover on the furnace. He answered all my questions. I appreciate his service.

Rick and Jeremy were knowledgeable and professional. I'm happy with the work they did installing our new AC unit. Also Brad's quality control visit completed my good experience.

Zach recently performed my annual preventive maintenance on my appliances. He was polite and he performed the work in a very professional manner. It gives one a sense of confidence to have this often neglected service performed annually!

I called to have our HVAC system looked at/repaired at my business to which a tech came out and said we needed to order a $1,500+ part. A day later, another tech came out and fixed it completely (from another company). I called back to cancel my parts order and left a message with someone- never got a call back. So called back again this morning to which I got transferred to Stacy who said she “didn’t know why I was transferred to her” and said I was being charged a 20-30% restocking fee. She then transfers me to someone else and I left a voicemail. Still haven’t gotten a call back. Now I’m out hundreds of $ when the problem was fixed and never needed the part to begin with.

On top of that, the company that actually fixed it said the rooftop area was left a mess by this tech.

I never leave bad reviews as I know how important it is for businesses to do well but this experience was exceptionally bad and disappointing. Will never use them again or recommend them to anyone.

Ron did a terrific job with the equipment he is supplied with, Dor Mar was hired to clean air ducts could not complete the job with equipment he was supplied with could not clean heat ducts due to size of brush and machine if Dormar want to do duct work need to get equipment needed to do so. Came a day early due to first job canceled due to same problem. We have been Dormar customers 40 years.

Aaron Curry came to our house to fix a furnace that has been off for almost a month. Reds HVAC was here initially and stated they had to get approval from American Home Shield to repair the furnace.
Within an hour, he located the issue and got the furnace working again. Thank you Dor-Mar and Aaron for responding quickly. We appreciate you taking our concern seriously.

We had a water tank leak in the basement. Trevon already had a full day but agreed to fix our tank after 4p. Trevon was very pleasant and tried to replace the valve on our tank. He determined he did not have the correct part so he put everything back together so we would have hot water until the next day. Trevon return early the next day and made the necessary repair. Again he was pleasant and explained what needed done and why

Good experience with DOR-MAR. I've used DOR-MAR for years for all my HVAC needs, have the annual service package. Easy to schedule, good communication with ETA's, make sure everything is working properly before they leave.

Cory exceeded any expectation I had. Period!
I had an issue with my AC system and called Dor-Mar around 11 am and got an appointment for next day. The representative was outstanding, extremely friendly and polite, concerned about the issue (and my health!!!) even if it was the first time ever i had contacted them. By 4 pm on the same day I got a call from Cory saying he was around and asking permission to visit and have an idea on ehat was going on. Not long ago he was leaving with the problem solved and my AC back to action. It was the first time I saw such great attitude and efficiency at the same time. Thank you, Cory and congratulation to Dor-Mar for keeping up with high standards on customer service and attention.

Luiz

I would like to say thank you to Rick and Jeremy for coming out today to replace my furnace. Very reliable, professional, and knowledgeable. Thank you to Doug for coming out so fast on the initial call and explaining things to me. Thank you to Zach for cleaning out the ducts. Thank you to Brad
for being so professional. Thank you to Greg helping me out. Thank you to Leona for being so kind to me. I would recommend Dor-Mar. Great quality work. Thank you to Cody for coming out and being so kind and knowledgeable.

Brandon Mathews was the tech that came to help us this week. Prior tech (the day before) was dismissive and wired a new thermostat - that he selected for us - incorrectly. Brandon came in and quickly realized the issue, then correctly rewired the thermostat. He checked to make sure warm air was moving in and that our house was warming up.

Caleb did a thorough job and explained his work.

Dor-Mar was very responsive when I needed a repair, and they now provide routine maintenance on my HVAC system. In my experience, they are honest and don't recommend any unnecessary service. Today's service technician, Stone, was prompt, efficient, polite, and professional. (I also appreciate that he wore a mask while inside my house.) Highly recommended.

Now, it might be the case, but the technician that came out to look at our fridge opened the door, took a picture of the serial number, went to his truck, came back in and said we need a new compressor for $1200. Didn't look at any machinery, back of the fridge, opened a filter, nothing. So there might be some magical way to tell that, but without even looking at the compressor or doing anything else, it's hard to commit to that price without a second opinion now. So now we're out over $100 service fee for an hour of work when he was there less than 5 minutes and we go without a fridge for another few days until we wait for someone else to come out and look at it. If he would have at least spent 45 minutes poking around the fridge and THEN said we needed a compressor, we probably would have bought it.