Reviews of local pros in Elyria, Ohio

Stephen was excellent and very professional. I was very impressed with the level of service provided. The he arrived on time, conducted a thorough assessment, and demonstrated excellent knowledge in identifying the issue with my toilet. His expertise and professionalism were evident throughout the entire process. He communicated clearly, worked efficiently, and ensured the problem was resolved to a high standard. I highly recommend this company for their reliable and knowledgeable service.

Kitchen sink not draining, clogged. Service technician was prompt and personable. The problem was resolved in under an hour.

it was great... better than great.. trayvon who installed garbage disposal and new kitchen faucet was 10 stars.. very polite and smart..i am very pleased with the service..

Our guy Art was very friendly, and knowledgeable. I would recommend this company with no problem!

When the sewage water backed up into my basement i wanted to runaway! It was such a smelly, dirty mess. I called at least 4 different company's but only Hassan came out right away. He looked at the mess, took pictures, and worked with my insurance. He explained every step and answered all my questions. I had a lot of questions. He was so professional, kind, and empathetic towards all my concerns. I highly recommend him!

Christopher came over and worked quickly to unplug the outside sewer drain. He was very nice and was even good with our dogs. Thank you!

Owen was absolutely great! Helped out in an emergency. Very detailed in his explanations and considerate of his customers!

They did a great job getting my sewer line fixed. Arthur showed up on time and got to work quick and was able to access my problem and help get it fixed.

Stephan came out explained everything to me and got the whole team out who also was very helpful and assisted with educating me on my insurance. I am grateful.

We had a great experience with Roto-Rooter!They responded to our hazard promptly. Stephen was friendly, professional, knowledgeable and efficient.

Chris was fantastic. Very professional and personable. Fixed our issue. Showed up quickly, walked me through the process, and handled the clog with ease. Great experience.

Our Sunday afternoon emergency plumbing issue was taken care of professionally with care to our home. We ended up needing 2 plumbers for the issue and they stayed until the job was complete including clean up! Exceeded expectations

Professional and polite. No issues with animals or children in the house. And cleaned up and patched everything back up when done. Turned from a repair to just an assessment and camera use.

Great service, they explained everything in terms we understood and did everything they promised. Owen was very good as a customer service person and technician. I would recommend them to others.

Owen was very professional , efficient and personable. He explained everything in detail so I understood the issue and the solution. He was my lifesaver today!!

Had a call out for a second time needing the toilet cleared. Ended up replacing the toilet and replumbed stack going downstairs. So far so good took much longer than expected.

Chris was amazing! He fixed my drain issue and was spot on with the details! Customer service was exceptional! Thank you for your hard work!!

Our technician Stephan was great. Totally explained the process. He fixed the issue within the first 30 minutes in our house. Thank you Stephan, your customer service was outstanding.

Roto-Rooter responded immediately to our weekend emergency. They evaluated, quoted accurately, and completed a challenging job in one day. The technicians were reassuring and professional throughout.

Excellent service! The Roto-Rooter technician arrived on time, diagnosed the issue quickly, and fixed our problem efficiently. He was professional, friendly, and explained everything clearly. Highly recommend — five stars all the way!”

Andrew and Sam saved the day! Noticed the problem last night and scheduled for morning the next day. All the toilets and the bath tub were backed up. They came out early and got the problem solved fast. I thought we were gonna need more extensive work for an additional charge, but they got it fixed and saved me a lot of money! Super professional and explained to me exactly what was going on so that I could prevent the issue in the future.