Plumbing reviews in Fairfield, Ohio

After trying a few different plumbers, none of them could clear out the stubborn clog in our main sewer line. our family couldn't use the sinks or toilets without the sewage backing up, which was a real mess. we finally reached out to Chase Brothers Plumbing, and Michael showed up at our house in less than half an hour. he brought the right plumbing tools and got the clog out fast, then made sure all our pipes were cleaned out properly. we were so relieved to have everything flowing again. if we ever have another sewer line problem, this is the only plumbing team we’ll call. the quick response and friendly service really made a difference for us.

We were extremely happy with the plumbing service we received in Fairfield! After getting a high quote from another company to snake our pipe, we decided to try someone else. Sebastian came out, carefully checked everything, and found the real issue—a tree root had damaged our septic pump motor. He was prompt and professional, replacing the part quickly and making sure everything was running smoothly before he left. Sebastian even took the time to explain how the system works so we can avoid future plumbing problems. We highly recommend their service to anyone in need of a reliable plumber!

I bought a house in Fairfield that was built in the 50s, and all the old galvanized pipes needed to be replaced. I got a few quotes, but chose Chase Brothers Plumbing because they really took the time to explain everything and gave me different options and recommendations. Michael suggested switching everything over to PEX pipes, which was perfect for the high chlorine in the area—none of the other plumbers even mentioned that. The team was always friendly, helpful, and got the job done quickly and smoothly. I highly recommend them and will definitely call again for any future plumbing needs!

This was my first time working with Chase Brothers Plumbing in Fairfield. I needed a new tankless water heater and a water softener installed, so I called around for quotes. Out of everyone I talked to, they were the most affordable and also super friendly. When I called, Sebastian picked up the phone, made me feel comfortable right away, and got me scheduled quickly. Michael and Dillon came out and managed to get the whole job finished in just one day, which was a huge relief. After the installation, Michael checked on my water softener, answered all my questions, and even fixed a small issue I noticed. Later on, I received a notice about continuous water usage at my house, so I called again. Michael and Dillon came back, found a pretty serious leak behind my shower, and repaired it for me the same day. Being a new homeowner in Fairfield, plumbing issues can feel overwhelming, but working with them took a lot of stress away. I really appreciate how they always figure out the problem and get it fixed quickly. I definitely recommend them for any plumbing work, big or small!

I had a stubborn clog in my kitchen sink that I just couldn't clear on my own, so I decided to look for a professional plumber in Fairfield. After reading a lot of positive reviews online, I gave them a call. Sebastian answered and listened to what was going on, then explained my options. He suggested trying hydro-jet cleaning, and I'm really glad I went with his recommendation! Once Sebastian got to work, I was surprised by how much buildup he cleared from our kitchen pipes. It was way more than I expected, probably years of grease and gunk. If you're a homeowner in Fairfield and haven't had your kitchen or main lines checked out in a while, I definitely recommend having these plumbers perform a hydro-jet cleaning. They did a fantastic job, charged a fair price, and made the whole process easy and stress-free. Highly recommend!

If you’re looking for a reliable plumber in Fairfield, this is the team to call. I’ve had them out a couple of times now, and every experience has been great. Each time, Sebastian showed up right when he said he would and took care of the plumbing issues quickly and professionally. The prices were very fair, and I appreciated that they charged based on the actual work and materials, not just a flat fee no matter the job. I had them install a new Rheem Hybrid Water Heater, and the installation was top-notch. I wasn’t familiar with hybrid water heaters before, but Isaiah took the time to explain how they work and why they’re a good choice. The difference between the old and new setup is impressive—everything looks and works perfectly. All in all, the team is friendly, knowledgeable, and honest. I’ll definitely call them for any future plumbing needs around my home. Highly recommend for anyone in Fairfield needing plumbing work done right!

Chase Brothers Plumbing truly stands out for their excellent plumbing services. From the start, Isaiah was friendly, professional, and really knew his stuff. Whenever we've had plumbing problems—whether it was a leaking pipe or needing a new fixture installed—he explained everything clearly and fixed it fast. Even when we were in a tough spot with a major plumbing issue, Isaiah handled it calmly and made sure the job was done right, all for a fair price. The work has always been top quality, and we appreciate how reliable and trustworthy the service is. If you need a plumber, this is the place to call—they really are the best around.

the crew from Chase Brothers Plumbing really went above and beyond for me. when i first contacted them about my plumbing problems, they got back to me quickly and scheduled a visit right away. they replaced two old pipes and put in four new valves to help control the water flow in different parts of my house. michael, who came out to do the work, really knew his stuff and explained everything without trying to sell me anything extra. the plumbers on the job were friendly, skilled, and easy to talk to. it was great having knowledgeable pros take care of my plumbing needs here in fairfield.

If you’re looking for a reliable plumber, this company is the one to call for all your plumbing and HVAC needs! Here’s what happened: We first reached out late one evening when our toilet started leaking water. Isaiah got back to us quickly and, even though it was late, came right out to help. Our old toilet didn’t have a standard shutoff valve, so what should’ve been a quick fix turned into a bit of an adventure. Isaiah went down into our basement, shut off the main water, replaced a rusty bolt, and got everything working again. He even tightened up a loose doorknob for us before he left. Truly above and beyond! More recently, the team installed mini split A/C units in our very old house. Despite the tricky layout and thick plaster walls, they did a fantastic job. The mini splits cooled our home down from 86 degrees to 78 in just a few hours, and the humidity dropped fast too. These units are so much better than window air conditioners, and we love being able to adjust the temperature in each room. Dillon and Sebastian were both friendly, professional, and answered all of our questions, making sure to include us in every decision. The outside of our house even looks better now, thanks to the clean way they ran the tubing for the system. I would highly recommend this plumbing company to anyone looking for great service and excellent results.

our sewer line gave out over the weekend, and chase brothers plumbing quickly shifted their schedule to help us right away. they replaced the damaged pipe and inspected everything, all within a day. customer service was excellent throughout. later, we needed the main water shutoff to the house replaced, and michael and dillon explained all the options and kept us updated every step of the way. the repair work looks really solid and went beyond what we expected. both times, communication was clear and the plumbers were very professional. we’ll definitely call them again for any plumbing needs in fairfield.

I hired Chase Brothers Plumbing in Fairfield to handle some major updates in my older home’s plumbing system. My house is over 70 years old, so replacing the old pipes and installing a new water heater wasn’t an easy, standard job. From the start, Sebastian, Dillon, and Michael were professional and respectful, making sure to answer all my questions and keep me in the loop about what was happening. Sebastian walked me through all my options, breaking things down in a way that made sense and helping me figure out the best choices for my budget. He also worked with me on the price, so I ended up paying less than what I expected, which was a pleasant surprise. Scheduling was simple and they showed up right when they said they would. The response time was quick, and every step of the job went smoothly. The plumbing work looks solid and well-done, and even the office staff was easy to reach and helpful when I called in. There were only a couple of small hiccups during installation, like a tool accidentally leaving a mark on my dryer, but nothing major. Overall, I had a great experience and would definitely recommend this plumbing company to anyone in Fairfield looking for reliable service.

Our kitchen sink backed up and it was a huge headache. We almost got talked into replacing our whole septic system by another plumbing company, who insisted we didn’t have a grease trap. Luckily, we called Chase Brothers Plumbing and spoke with Isaiah. He called us back right away after we explained our situation, and he was surprised to hear what the other company was suggesting. Isaiah assured us that we did have a separate grease trap connected to our kitchen sink, and we definitely didn’t need a new septic tank. That was a big relief since everything else in our home was working fine except for the kitchen sink. Isaiah took the time to explain everything over the phone and was very understanding about the stress we were feeling. Even though his schedule was full, he still managed to come out that same day to help us out. He told us, “I stand by my work and will fix it,” and he really meant it. He got our sink working again, installed two new clean outs, and gave us a warranty on the new pipes. His prices were much better than any other plumber we’ve used before, and he was honest and upfront about everything. We’re an Army family and know the value of trust and reliability—Isaiah fits right in with that. He works hard and often by himself, so sometimes it takes a little patience to get in touch, but it’s definitely worth it. It’s tough to find someone this dependable these days, and we’re completely satisfied with the service. We’ll be sticking with this plumber from now on!

I am very happy with the plumbing service I received. Scheduling to have my home’s septic tank pumped out was simple and convenient, and they made sure to fit the job into my busy schedule. The team kept me updated about when they would arrive, which I really appreciated. Sebastian and Dillon were excellent! When they showed up, they took the time to listen to my concerns and explained everything about the job, including what needed to be done and how long it would take. After the septic pumping was finished, the office even called me to make sure I was satisfied with the work. The price was fair for the quality service I got. Overall, I’m extremely pleased with every step of the process.

I recently had a great experience hiring a plumbing company to handle all the plumbing for my new construction home. The team was extremely professional and always made sure to listen carefully to what I needed. Every plumber I met was friendly and really knew their way around pipes and fixtures. While they were finishing up the final touches on my house, I mentioned to Isaiah from the crew that my mom was having a leak at her place. Isaiah was quick to offer his help and came over to find the source of the leak. He found it right away, and by the next day, we had a clear estimate for the repair. They scheduled the job immediately and had a crew out first thing in the morning to fix it. I would definitely recommend this plumbing company for anyone needing plumbing work for new builds or repairs. They are trustworthy, reliable, and truly care about doing quality work. I plan to call them for any plumbing needs I have in the future.

When I had an emergency water main leak at my home in Fairfield, the plumbing team responded quickly and fixed the problem right away. I was really impressed with their service, so I called them back for a bunch of other plumbing jobs around the house. Sebastian and Isaiah did an excellent job installing a new toilet, repairing two others, replacing my garbage disposal, running a water line to my refrigerator, installing an outdoor faucet, and moving the plumbing to fit a new vanity and sink in my main bathroom. Every job was done with great attention to detail, and the plumbers were always friendly, polite, and efficient. Their office staff was also very helpful and easy to work with. After dealing with other plumbing companies in the past, I’m happy to say I’ve finally found my reliable plumbers in Fairfield. I highly recommend their services to anyone who needs a trustworthy and skilled plumber!

I needed help installing a whole-house water softener and filter that I had already bought myself. After calling around Fairfield, I found that most plumbers only want to put in systems if you buy the unit directly from them. Thankfully, this company was happy to help with just the installation. Their prices were fair—not the lowest in town, but definitely not overpriced either. Talking with them was simple and straightforward; every time I called or left a voicemail, they got back to me quickly, usually within a day. They also gave me a free estimate, while other plumbers in the area wanted to charge just to come out and look. On the day of the job, Dillon arrived right on schedule, got straight to work, and made sure to tidy up everything before leaving, even taking out the old boxes and trash. The final bill matched the estimate exactly, with no surprise charges or extra fees. After the installation, I noticed the overflow connection for the salt tank hadn’t been hooked up. I reached out, and Dillon came back the next day to finish the job—no extra charge. They also back up their work with a 1-year labor warranty, which gives me extra peace of mind. Overall, I had a great experience and would highly recommend this plumbing company to anyone in Fairfield needing help with water softener or filter installation.

Jeremy does fantastic work!

Great service !!!!! Job was completed same day. Jeremy was terrific !!!!!

Excellent work on main water shut off and installation of new hose spigot.

Very helpful and professional. Helped us out the same day I called and reasonable price.

True Plumbing did a great job with the addition of my bathroom add on.