Reviews of local pros in Fairfield, Ohio

I scheduled an appointment for a clogged drain/broken garbage disposal issue. Anthony and Joshua were great! They were both very friendly and professional. Joshua even cleaned my sink for me after he fixed the issue which was really nice! Pricing was very fair and the communication leading up to the appointment was amazing! They even sent a picture of the technicians who were coming out ahead of time which was great! I would absolutely recommend and use again!

The guys were great. I had a trainer and a trainee So I knew it was going to take a little while longer to inspect both furnaces. It was nice to see the time being taken to do proper training in an actual customer situation. And from what I observed the training was pretty thorough. Well done and I recommend your company all the time. Thanks. Dennis

If I could give 10 stars I would. New furnace and a/c installed today and I couldn’t be happier. What a great experience from my salesperson, Jake, to my installers: Scott, Daniel, Jonathan and Jamaal. Very professional and willing to work with our schedules to get it done. Very nice installation and they were respectful of our home and cleaned up any messes that might have occurred. Bravo to each and every one of those involved in this project!

Joshua was our technician. He was professional and courteous. He informed us as he went along and did an excellent job. We would highly recommend. He removed a dishwasher and installed a new one for us.

Thomas & Galbraith responded quickly to my request for a quote to install my whole home generator. They were very competitive, and were anxious to get started. Once I cleared my mind, and accepted their quote, they showed up quickly, with a number of vehicles and Techs at 8 AM. The electricians stayed until 9:30PM, came back the next morning to finish. They are accustomed to installing Generac systems, but I had a Kohler. This slowed them done a bit! Their lead Tech, Chuck Norris, really, was outstanding. He was relentless in his drive to finish my job, keeping in mind it was 15 degrees on the day his crew worked for 13.5 hours outside. They were all knowledgeable, courteous, and very helpful!
I fully recommend Thomas & Galbraith for your Generator installation!

Switched to T&GH about 7 years ago and has been a great decision. They installed a new HVAC system and it has been working great. Had a regular maintenance technician here this past week and he was professional, courteous, communicated well and completed the job in a timely manner. All of my experiences with their technicians have been very positive.

I could not be any happier with my service contract with Thomas and Galbraith. They check our air conditioner and furnace twice a year so we know we won't have any problems. It gives us great peace of mind and guarantees quick service if needed. IWe highly recommend them, and it is very affordable.

Not sure if the company is Galbrath and Thomas or prestige air and heat repair, but today 1/14/26 I had a tech by the name of Dave come by and fix my heating system within 30 mins. He was very professional and equipped. His service was speedy and done properly. I didn’t not get his last name and I’m hoping I have his first correct but I anted to give him a nice review because he definitely deserved it!

TLDR: 5/5 service fee/Diagnosis value, 1/5 value for everything else

Had a very odd issue with my furnace, after days of troubleshooting, I called Thomas and Galbraith. They were able to successfully pinpoint the issue after 2 techs over 2 separate visits.

I am rating them a 5/5 on diagnosis and value:

Their service call/diagnosis fee of 100$ is very fair and I was only charged a singular fee even with the extensive troubleshooting it took to figure out my issue. Their diagnosis was accurate and the two techs I worked with were very respectful/kind!
For this I would use their diagnosis services again.

I am rating a 1/5 on their cost for labor/parts/etc.:

I am fairly familiar with HVAC equipment and operation, I was quoted $1,350 for JUST LABOR to install a new inducer motor/housing. (part is normally around $200)

The part was covered under warranty as my unit was only 2 years old, this was JUST LABOR.

I was able to source the part through a licensed tech and install it myself in 10 MINUTES.

4 bolts, a new gasket (included), and connecting quick-connect power for almost $1400???

This may be a fair price in the HVAC industry but in no way could I ever justify paying that price for a 10-minute plug and play install that only required a screwdriver and some common sense.
Do your research before accepting a quote, you may be able to save yourself a lot of money.

So my daughter had a total tank overhaul and perchance a 124$ membership so after rebuild toilet tank and new seal in tank cost a pretty 505$ so few weeks go by and toilet is running again, so I called because I was a little upset 😡 to hear she was even billed that much money so lucky I called and explained nicely how tank issues and I wanted it looked at and please get a different plumber out there. I just wanted to say the lady I talked to so really nice and promised me she would take this matter to a help team and get it taken care of so Thank so Much for keeping your promise. The very next day Mr. Tom came out and replaced the seal and she said Mr.Tom did a wonderful job and it was a pleasure talking with him if she had any more questions or problems with it let him know a.s.p.so I highly recommend using Thomas and Galbraith and thank to communicate service for listening and making thing right.

I had a plumbing problem today, and needed help fast. My main drain was backing up into my basement. So knowing that most plumbing companies are way too expensive and usually have long waiting times, I wasn't sure who to call. Then I remembered that Thomas & Galbraith had a Commercial that talked about be knowledgeable, fast and affordable. So I gave them a call, and I'm so glad that I did because they fixed my problem, fast and affordable. And will be following up to inform me on what caused the problem, and if there's any solution to prevent it from happening again.
And their price was very fair and affordable, VERY AFFORDABLE!

If you've used them before then you already know, but for those of you like me, you must give them call.
You won't believe their service and fees!

And this isn't a discount for a review like most companies would have you do, which isn't a true review at all. I don't participate in those.
We need more true reviews, so that people know who the good companies really are, which helps all of us!

Clemy Lee

Review long overdue as I have been a T&G customer and monthly member for over 2+yrs now. Simply our every technician has been phenomenal. I've used plumbing and heating. And soon I'll use the electrical service.

Every technician has been informative, answered every question I've had. Never felt pressured to get something I did not need. Very clean and very professional.
Always

Recently I had a service repair for my HVAC by Dion Bruce. OUTSTANDING. Not just was the service or repair correct and quick, he was clean and caring but he discovered an error neither my account. Worked with the company to get that resolved.

Never would have known there was a small error unless he pointed it out.

Folks over the years I've had my AC, HVAC, Plumbing, Sump pumps replaced and repaired: all with T&G. Every single technician has been as outstanding.

Use T&G for all your Heating, Plumbing, and Electrical needs .

We have had excellent service from Thomas and Galbraith and the technicians have been friendly and knowledgable. Most recently we had a broken pipe under the basement floor of our 135 year old house. Shawn arrived quickly and pinpointed the problem area with a flexible camera system. John and the crew completed the repair in a day and a half and thoroughly cleaned up the work area. We were very happy with the whole process.

We have had a maintenance contract for several years for both HVAC (3 units) and plumbing. We have been very satisfied and would definitely recommend.

Rainbow Restoration did a great job from start to finish! We experienced a house fire. All the people we dealt with were friendly and courteous. I don't remember all their names, it was an overwhelming experience. Aidan and Rob finished the job this week! They were awesome! So helpful unpacking our basement back to pre-fire! Thanks to all!

Rainbow was prompt, detail-oriented, very thorough, and completely addressed any potential mold issues. They provided friendly, reliable service, and were very flexible in meeting my tight schedule.

Rainbow provides ongoing care for needs resulting from a home fire episode. They are one of the most professional, courteous, friendly companies I've ever dealt with. They are proactive and responsive in their approach to what seems to me an undaunted task. They make me, their customer, happy to see or hear from them. Their customer service is superb.

We awoke to a flooded basement on day. Called a plumber who recommended Rainbow Restoration to help. Two nice guys came out first walked me through their process. Within no time two additional guys showed up. They cleaned up the water, wet dry wall and carpet. They left very large fan and treated the area to prevent mold. Highly recommend this company. They made a bad day better.