Compare top-rated appliance repair providers in Gahanna. Profiles include verified reviews, service details, and direct contact options.
From $50
Up to $500
Open 8:00 AM – 4:00 PM
In the heart of Gahanna, we are Northwest Appliance, Inc., your trusted partner in appliance repair services. We pride ourselves on delivering exp…
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I have been a loyal customer of Northwest Appliance for over 25 years. I waited for 3 days for this appointment - then 4 hrs glued to my home and phone - I missed the technicians call who said he was on his way by 5 minutes as I used the bathroom at this time. When I called back within 5 min the technician went to another call - that was at 2:45- now it’s 4:27 and they want to tell me the technician is on their way - I guess it’s not a 4 hr window but 5 or? And then they don’t consider this THEIR problem - I apparently was the problem . Had there been a sincere apology - or they could fit me in the next day- I’d feel better about them - but no- it’s back to the back of the line- 3-4 more days - my time is valuable too - if you need yo answer their call immediately they should advise you of this- though I think it’s rather ridiculous that 5 min and they blew me off. I’m done.
They offer quick and complete service. My refrigerator door got damaged when they repaired the microwave. It really took some work on their part to get a new door for the fridge but they persisted and came through! They were responsive to us through the whole process. I will use them again and would recommend them!
My dishwasher stopped working, I called Northwest Appliance and they came out the next business day. They didn't try to upsell me, or do unnecessary work, they found the problem and fixed it, and let me know about a few things to keep an eye on. Very friendly and helpful staff - I will absolutely use them again.
On time, efficient, knowledgeable, wonderful service. I highly recommend them
Had a noisy dryer with a bad bearing. Prompt scheduling, came and had all the parts needed and fixed the dryer quickly. Even replaced a cord to make the adapter I bought not needed. Was transparent about pricing, and what they fixed. Definitely would use them again!
Our washer had stopped spinning. We called on a Monday and was told Chris could come Thursday between 12:00-4:30. Chris came Thursday at 1:10 PM. He quickly identified the issue was with the coupler and had the correct replacement in his truck. In 30 minutes, he was able to identify and fix the issue. We now have a working washer for a very reasonable price - thank you, Northwest Appliance!
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