MyLink Tech Services, LLC

Google AI contacted MyLink Tech Services for me from my Google search for appliance repairs near me to diagnose and repair my electric dryer. Service was same day but whomever I spoke with on the phone struggled with the spelling of my street name. Not a great start but whatever. Mohammed (sp?), the tech, was on time but asked me if I had a dust mask he could use. When I hesitated he said he had one in his truck. Then he asked if I had a step stool he could use to stand on to reach over my dryer to disconnect the vent hose because accessing it from either side wasn't an option. I got him a step stool from my first floor (dryer is in the basement) and he thanked me. After he had the front off of the dryer he asked if I had a shop vac he could use. I probably should've said no but I had one in my kitchen I'd used the day before for some deep cleaning, so I got that for him. After testing all the electronic components, he determined that the timer was bad on the side that controlled the heated drying cycle (as opposed to the air dry/non-heated setting.) The timer he had with him wasn't the type I needed. The price of the correct timer and labor to install it = $375. I mentioned that I could get a used dryer for less than that. It just so happened the only used dryer listed on MyLink's website was also $375. He said they had other ones in their store if I wanted to look at those. I said no thanks and had him put the old dryer back together before he left. You can draw your own conclusions from my experience.

The technician was prompt, conscientious and friendly

I am so happy my washer is fixed. They do their job right he’s amazing. 💕💕💕 thank you so much