Reviews of local pros in Gahanna, Ohio

4.6 based on 763 reviews Back to the listing
    5

    Austin and his team genuinely care about the customer. He is extremely friendly and straight forward. He works hard to get you the best value and his team does outstanding work. I couldn’t be more pleased with my roofing experience and how it turned out. If you don’t use Urban Exterior Co. and Austin, you are missing out!

    5

    I can’t recommend this company enough. Urban exterior was able to help us get the best deal on our roof working closely with the insurance company to make sure we were maximizing the value on our investment into the roof. The roof was complete In a timely manner and the cleanup was without a trace. Austin, the owner is a personable professional and his team epitomize a hard working, responsive unit. Best of all- the roof looks great and we immediately noticed a difference of the climate control it provides in the house. We feel confident winters will be warm and summers stay cool. Our neighbors are already asking us who did our roof.
    Thank you, UE!

    5

    I highly recommend Urban Exterior! Brian, the rep I worked with, was fantastic. He was incredibly helpful, insightful, and patient throughout the entire process.

    The company itself was very professional. The crew arrived on time and impressively completed the siding and window job in just one day! That saved me a ton of time and hassle. But their commitment to quality didn't stop there. Brian even came back personally to review the work and make sure everything was done exactly as agreed.

    Overall, I couldn't be happier with the experience. They were professional, efficient, and delivered top-notch work. I would definitely hire them again in a heartbeat!

    5

    Cannot recommend Urban Exterior Co. enough. They were extremely responsive after we noticed some water leaking after a big storm. They came over and assessed it, even showing me pictures and helping me understand what needed done. They took a look at the rest of the roof and provided peace of mind that the repair would stop our issue.
    Thanks to head hauncho, Austin, I know my roof is in good shape. Down the line when it's time to replace it, I'll be using them, no doubt. Great leader, great team, great company.

    5

    ….our house and garage (aluminum siding now Hardee board) got an incredible upgrade thx Joe Michael for your professional advocacy and cooperation with Central if we hadn't met you and Urban we likely would have done nothing or just the roofs. Also met the owner Austin Waddle who took me to breakfast these are former big roofing companies now doing family biz the right way.

    Roof was done in a day not an easy job - garage similar got new gutter guards and composite trim on garage replacing rotting wood most of it thru deductable comps we didn’t need making our out of pocket a minor up charge for the value received! Nick Allen our scheduler also great communication far better than the bigs.

    Highly recommend!

    5

    We had our roof and siding replaced by Urban Exteriors. They were absolutely reliable, efficient and helpful. Their integrity really mattered to us and them. It showed as they worked with us on all the small details to get the color and styles matched perfectly. They had great ideas to get it done exactly as we wanted. They never rushed us nor tired of all the questions. They followed through and even returned within a day to adjust something we wanted done. I highly recommend them and their teams of workers. Each one showed they cared and took pride in their work. Great people, great work and great company. Beth’s k you UE for a job well done.

    5

    Austin at Urban Exteriors has been an incredible resource for my new home build. Pulte slapped up a cheap house way too quickly, and the warranty expired just before a part of the roof fell off. We asked for a 3rd-party to take a look, fix the problem, and verify the rest of the roof and siding looked okay. Austin came out and walked around on very short notice, answered questions, and was honest about expectations and next steps. He fixed the problem, re-installed some poorly-installed flashing, weather-proofed everything, and pointed out some areas to keep an eye on.

    Will definitely reach back out for any emergencies or future updates needed. Highly recommend and trust with my home!

    5

    We highly recommend Urban Exterior! They recently did our roof and were easy to work with, quick to respond, and did quality work. Austin and Joe were always kind, patient, and helpful, and went above and beyond helping us navigate the process, including struggles with our insurance company. We will definitely use them again for any future projects!

    5

    I called Austin with Urban exteriors for an emergency for a badly leaking roof if my mother's house! He showed up without hesitation! He made the necessary repairs in a very Timely manner! Highly highly recommended!

    5

    I have worked with Urban Exteriors on several projects and they are an amazing company! Great customer service and attention to detail. Will definitely be working with them again in the future.

    5

    We had all of our windows replaced by Urban Exterior Co (15 windows!) in October after discovering at least one rotting windowsill. Austin provided a competitive quote, communicated clearly throughout the project, and was responsive to any questions or concerns. The crew was efficient and professional.

    Two months later, our home is noticeably less drafty, and the watermarks under the previously damaged window have not returned. We’re very happy with the results and would definitely recommend Urban Exterior Co.

    5

    This company provided some of the best home service work I’ve ever experienced. I visited their fireplace store to purchase a new gas fireplace, and they also offered chimney cleaning, dryer vent service, and air duct maintenance. During installation, they discovered water damage behind a wall and recommended mold remediation immediately. The technicians were honest, respectful, and explained everything clearly. My wood stove now works better than before, and the airflow throughout the house improved dramatically. I highly recommend this company to anyone.

    5

    The chimney technician explained the entire cleaning process clearly and worked very carefully. The dryer vent maintenance improved our dryer performance immediately, and the air duct cleaning made the house smell fresher. The gas fireplace now lights perfectly, while the wood stove shop staff were friendly and extremely helpful highly recommended.

    5

    I was very satisfied with the chimney and wood stove service. Mold remediation removed the strong smell from our attic after water damage. The gas fireplace maintenance improved heating efficiency, and the restoration crew repaired everything faster than expected. highly recommended this company

    5

    The technician performed a very detailed fireplace inspection and cleaning and showed me pictures of the buildup inside the chimney. I also decided to get a chimney cap installation during the visit, and the difference has been amazing. Chimney Sweep provided excellent workmanship and honest pricing throughout the entire process.

    5

    The technicians serviced our gas fireplace, chimney, wood stove, air duct system, and dryer vent thoroughly. They also identified hidden mold near the basement wall and completed water damage restoration and mold remediation immediately. The wood stove shop had excellent customer service, and the employees were knowledgeable about fireplace safety and maintenance. Everything was completed on schedule, and the airflow inside our home improved dramatically afterward. I’m grateful for the professionalism and care shown throughout the project. Highly recommended this company

    5

    Excellent service from the wood stove cleaners because they carefully inspected and cleaned every part of the system. The wood stove shop had helpful employees, the gas fireplace store displayed stylish units, and the mold remediation with water damage restoration specialists handled everything smoothly highly recommended this company

    5

    My chimney is excellent because the cleaning was detailed and affordable for our family budget. The air duct review is positive since the house smells cleaner now. Dryer vent service improved efficiency, and the fireplace store had modern designs. The wood stove shop employees answered every question patiently highly recommended this company

    5

    After discovering mold behind our drywall, we contacted this company for an inspection and remediation. They arrived on time, identified the source of the moisture problem, and created a clear action plan. The technicians were professional, careful, and thorough during cleanup. Our home now smells fresh, and we feel much safer. Their customer service was outstanding, and the pricing was fair for the quality of work provided.ill definitely book this company again and highly recommended

    5

    This water damage restoration service helped us recover quickly after severe flooding damaged our basement badly. The water mitigation company workers were polite, skilled, and very professional during every step of the process. Their basement flood clean up service removed water and debris completely while restoring the area efficiently.

    5

    I appreciate how honest and professional this company was during our fireplace inspection and cleaning appointment. They took time to explain safety concerns and recommended the best chimney cap installation for our home. Chimney Sweep did quality work without trying to ups ell unnecessary services. Very trustworthy business.