Reviews of local pros in Goshen, Ohio
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I called in the late afternoon to have a repairman out and received a call back within 30 mins. I had an appointment the next morning, which was above my expectations. The repairman was friendly and knowledgeable. I'm very pleased with my service.
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Brian and his team have always done an amazing job assisting me over the years, and recently replaced my AC and Furnace. Theyvare professional and friendly. I would recommend them to anyone.
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Very unhappy with this company.
They did an installation of a $5,200.00 "mini split" unit.
A little over a year later, the unit leaked out all refrigerant.
We asked that they fix it for free
as it was identified by another company as an " installation failure".
Miller would not agree to fix it for free and after receiving an unprofessional and disturbing email from them, we are having another company fix it for $1,000.00. and 5 hours of work.
Yes, it takes that long. -
Saturday evening, Sept 18 my AC goes caput. My husband normally takes care of these types of things. But my husband is a first responder for disaster relief, and has been in Louisiana for 3 weeks.
I wasn't sure what to do, or who to call. And I remembered that my buddy from high school(many many years ago)owns Miller Heating and Air (Brian Miller). I sent him a message, described my problem and he had Marvin here within the hour (and it's Sunday!!!) Marvin gave was absolutely stellar! He did the work efficiently and with a smile. (Marvin, you are my rockstar bud)
My AC is fixed, this lady is super happy and my husband said, well.. I'm just gonna let you handle this stuff from now on 😂😂 Thank you so much!! Huge 5 stars -
Mr. Miller and the rest of the team over at Miller & Cooling really exceeded my expectations. The knowledgeable staff took the time to answer my questions and educate me on my current HVAC system. Thank you once again Brian for the above and beyond service.
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Great experience! Brian is a good dude, honest, ethical, doesn’t try to sell you on stuff you don’t need.
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We absolutely LOVE our service from Miller heating and cooling. We’ve used them 3 times over the course of 2 years.
1st Time was when our furnace went out and we had just brought our son home. They were out the next day and were able to install a brand new furnace within two days. They quoted us a very reasonable price and were speedy.
2nd time we noticed our A/C couldn’t keep up with the heat and we were nervous our A/C unit was going out. They came out and alerted us that our duct work is too small but it would cost an absorbent amount to replace and recommended to not replace them. I was so happy they were honest with us because I feel another company would have pushed us to replace the whole system and duct work.
3rd time was today! We called yesterday and mentioned our A/C was not working. They were able to squeeze us in today! Our A/C was out of freon and they were able to fill it up today. They also warned us that the brand of freon needed for our A/C will no longer be made in the next year or two; meaning we will have to replace our A/C unit if it runs out of freon. I’m thankful he told us this because now I can save up for the new A/C unit if it happens. So happy Miller Heating and cooling are honest people. I feel most companies wouldn’t have warned us about that and when we called in a few years for more freon; we’d be blindsided with the fact that we have to replace our A/C right then and there.
Miller heating and cooling are honest, on time, reasonably priced, and you can trust their judgement. I highly recommend them and can’t say enough good things about them! -
Brian and his company are professional, prompt, reliable AND knowledgeable! Have always received the best service and is very honest. We would not trust anyone else to do work for us! We are customers for life! Thank you, for providing the reliability that other companies should strive for!
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Our A/C went out during a long stretch of 90 degree weather. Miller Heating & Cooling promptly came out, did an extensive evaluation, thoroughly explained the issue in layman terms, and gave us a few options ranging from a short term fix to get us through the season to long term fixes with a variety of price points.....with no pressure either way. We appreciated their honesty and transparency and we relieved to have cool air flowing later that day. Professional, good quality & good value.
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As a small business owner I know the value of repeat customers! This is the 4th time I have turned to Miller Heating & Cooling and the 4th time Brian has responded quickly and efficiently! I have recommended Miller to friends and family. Even though I hope to not need their services too often, they are my go to guys!!
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I've used Miller Heating and Cooling many times over the past 5 years since my husband has passed. Brian Miller and his team has been very knowledgeable, courtesy, prompt and professional. Doesn't try to upsell you anything. Always knows exactly what the issue is and fixes it in a timely manner. I've never encountered such a team of professionals like Miller Heating & Cooling. The precision of troubleshooting is amazing. Definitely not like other companies who say "It could be this or that. Lets try this, oh that's not issue."
Since I've dealt with this company numerous of times from my Ac, Boiler to my heating unit, I've never felt as if I've been taken advantage of or over charged. Reasonably priced and well taken care of. Thank you again Brian for another well job done! -
Miller Heating and Cooling were great. They came out quickly (same day) for an air conditioner issue and fixed the problem we had. They were very respectful of our home. They were able to remedy the problem in a short period of time and their pricing was very fair. I highly recommend them and will be using them again in the future.
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Brian is such a trustworthy person and does a great job. Very fair priced and always shows up when he says he will. Full recommend Brian and Miller.
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Never met anyone in the hvac world that is this honest. He could’ve sold me 20k worth of ac over the summer but handed me a bill for 0 after spending an hour with me and went over the heat pump/furnace. My dumb ass didn’t change the filter enough while the renovation was going on. His expertise and honest opinions on options is priceless. Can’t thank him enough and hope everyone around this area uses him.
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We had an appointment within 12 hours of our air going out!! The Miller company was so amazing. Kind, honest, and completely fair on pricing. I wish I could give them 10 stars!
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Had the best experience with Miller Heating and Cooling this morning. Brian truly cared about our family and getting our ac fixed as quickly as possible. He was very nice, professional, and affordable! I highly recommend him to everyone!!
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I called Miller Heating & Cooling yesterday. I talked to Brian, I told him I had a problem with my thermostat. Brian was very friendly ( as usual ). He said he would send someone out that afternoon. Chris and Jon came out and fixed the problem. Thank you Brian, Chris and Jon. Miller Heating is the best. Honest friendly service, what else could you ask for.
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We just had Miller heating and cooling come out to do a service on our AC system and we had a great experience. Super professional and prompt service. They are my go to for hvac service work. Thanks Brian!
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I recently had the pleasure of working with Miller Heating and Cooling, and I cannot speak highly enough about their exceptional service. From the very first interaction, their team demonstrated a rare combination of kindness, knowledge, and professionalism that truly sets them apart in the HVAC industry.
What impressed me most was the genuine care they showed throughout the entire service visit. They treated my home with respect, worked efficiently, and went above and beyond to ensure everything was running smoothly before they left. In a time when great customer service can be hard to find, Miller Heating and Cooling is a refreshing exception.
If you’re looking for a trustworthy and knowledgeable HVAC company that truly cares about its customers, I highly recommend Miller Heating and Cooling. Their kindness, expertise, and professionalism make them a standout choice for any heating or cooling needs. -
Highly recommend this company for your heating/cooling needs. Very knowledgeable, great customer service, fair pricing, etc. Call them, you wont regret it!
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Wonderful service. I was trying to install a nest thermostat and had messed it up to where my heat didn’t work (in the winter). They had someone out in 15 minutes. He explained the issue in a way I could understand, answered all of my questions, installed my thermostat, helped me set it up with my phone, and made sure I knew how to use it before he left. I highly recommend this company and will be using them for all future HVAC issues.