HVAC reviews in Harrison, Ohio
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Izac and Tim showed great professionalism and support while diagnosing the problem with an aging furnace at my mother’s home. I appreciated their detailed investigation of all possible causes while ruling out issues one by one.
They even offered to help shovel snow! Highly recommend Stacy Heating and Air! -
Bryan White was so helpful with our needs. He made sure explain what was going on clearly and the process of the steps that would be soon following. I highly recommend this company for your needs for heating of air.. fair and friendly at all times. We've used this company for years now and never been let down.
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Excellent HVAC company! Our technician, Izac, was punctual for our appointment, even working us in on a Saturday! Izac did a great job quickly diagnosing & explaining the problem with our furnace, providing very practical options for repair. I highly recommend Izac and Stacy Heating & Air Solutions team!
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Really appreciate the integrity of this company.
Izak came for general maintenance check, saw issues with furnace. Tim informed me it was a hazard and recommended it shut off. Thank you for that! It was 20+ years old. Iazk showed me the issues where CO could possibly start coming into the house. I'm so glad they were honest and caring about us. We will be using Stacey for replacing our systems in the very near future. Again, thank you !! -
I've been with Stacey for almost 10 years now and they have always helped me out in a bind. I moved to a new house and although the furnace was installed/serviced by another company, i chose to stay with Stacey. Fast forward a 2 winters and the Daikin unit went down. Bryan was very helpful while troubshooting and I ended up needing a new furnace. The unit didn't come up well but Bryan was all over it the next day after the installation crew. He and a Tech Service Advisor adjusted the new unit and it has ran perfectly. I've bought two new furnaces with Stacey at 2 different homes and remain pleased with their service.
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Rob Ginn was great to work with! Highly recommend
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My experience with Stacy Heating & Air has been very positive. They have the best customer service of any company within memory. The tech's are clean, communicate well, and have always been on time. The tech and office will both contact you when they are on their way. In my opinion they are a very good company to deal with.
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Izac was very professional and friendly. Checked and serviced our AC, and he made sure we understood what was going on. If we need service in the future, we will definitely call him back. Tressa Day
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Phil and Dave were great! Thank you for sending knowledgeable and friendly employees.
This is a new review as of 10/29/24
Bryan came to my house for my furnace fall check up. He was curious, knowledgeable and checked everything out. All was good to go. Great service!
I recommend Stacey's heating and cooling along with Bryan.
Thank you -
Bryan White was prompt, very pleasant, & extremely nice. He completed work on cleaning & checking my furnace efficiently. I highly recommend Bryan as an excellent technician and worker, and a very nice person. 5-star excellent rating.
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Tim the service tech listened to us, understood our concerns, and answered all of our questions. He made a slight adjustment to the thermostat and was very friendly and professional.
Every encounter we've had with Stacy Heating and Air, either in person or on the phone, they have been very friendly and professional. We highly recommend them. -
Highly recommend Stacy Heating and Air Solutions for new installs, repairs, and annual maintenance. The team got to know me and my situation and worked to quote a system that worked for me financially and met all of my needs. They were quick with ordering and scheduling and followed through to make sure I was satisfied.
Thank you for everything. -
I highly recommend Stacy Heating and Air. From the moment I called to the end of my appointment was a pleasure. Angie in the office was friendly and professional. She booked my appointment to fit my schedule. My service tech Bryan White did a fantastic job. He was kind, knowledgable and patiently took time to explain the issue with my air conditioner. Great customer service all around. I will be calling them again!!
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Very quick to respond when our a/c went out. Tech was knowledgeable and took his time to make sure we were up and running properly before he left. Definitely will use again in the future.
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Absolutely thrilled with the service I received from Stacy Heating and Air Solutions!
After struggling to find anyone who could work on the ductwork for my oven vent hood, I was relieved to find that they were the only HVAC company in the city willing and able to take on the job. From start to finish, the entire experience was smooth and professional. Dave and Dan were fantastic—knowledgeable, friendly, and incredibly efficient (no pun intended). They truly went above and beyond to ensure everything was working perfectly. Dave even commented that he treats every project like it's his own home, a trait that is easily lost during busy days.
I’m beyond impressed with their level of service, and I’m proud to say I’m now a customer for life. If you need HVAC work done, don’t hesitate to call this team. Top-notch service all around! -
Stacy Heating & Air is amazing! We had a service scheduled for later in November, but we started having a little issue with our furnace last weekend. So we had called to see if we could move it to a sooner date & Stacy Heating was awesome & got us switched to an earlier time. Our Tech Bryan W. that came out was right on time & went above & beyond to make sure everything was working correctly & all ready for this winter. Can’t thank them enough for the best service!
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I recently used Stacy Heating & Air to help diagnose a heat pump fault code. Bryan White and Tim Sizemore provided top-notch customer service. From the moment I called to schedule an appointment, they were friendly, professional and attentive to my needs. They communicated clearly throughoit the entire process, keeping me informed of their progress and issues observed. Their quick response time was impressive and they were able to diagnose my issues in a timely manner.
Overall I was very pleased with their service and would highly recommend Stacy and their techs Bryan and Tim. -
On the night of the storms and 15 degree weather, we lost our heat with two toddlers in the home and our home was getting into the 50's in temperature, I called Stacy to help out. They were fast to respond, expressed the same urgency we had to get the issue fixed - and sent Bryan out to make things right. Bryan showed up to our home, was very friendly and honest with everything when we inquired and had questions about our system. Fortunately, Bryan was able to get the issue resolved within the same day and we have heat again! The price was more than fair, and I'll be an advocate to use Stacy for the years to come - thanks again Bryan!!
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First Class service from the jump. My first conversation was with Angie and she was a real pro. Tim helped me understand and navigate a world I know nothing about and I trusted his recommendations were honest and cost effective. The crew that came and replaced the unit was early, communicative, efficient and kept a clean workspace. They don't make them like Stacy Heating and Air anymore.
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We will definitely recommend them to family and friends. Their response time was very impressive from the start, Tyler was there at 8am as he stated he would be. He was very efficient and provided detailed information on what we needed along with numerous options. Logan and Dave were out later that afternoon and installed out new air conditioning unit. They were both professional and efficient. We were up and running by the end of the day! Thank you to your entire team.
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Izak and Danny were absolutely courteous and very professional. They showed up on time and let me know exactly what needed fixed and they completed the job in a very timely manner. They’re very good representatives for Stacy Heating and Air Solutions and if/when I need service again I hope that they are the ones who come to do the work.
Thanks!!