Constraction reviews in Hudson, Ohio
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Always helpful when it comes to taking care of our Arctic Spa. From sales to service, we would recommend Hudson Pools & Spas to give you years of relaxing enjoyment!
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We have a very small back yard and I thought that there was no way we could squeeze a pool in but Verne (the owner) looked at our yard and told my wife "we can do anything you want", and boy did they! We now have a beautiful pool in a stunning back yard that we just can't get enough of. They managed to not only fit in a gorgeous in ground, custom shaped pool but incorporated a tanning ledge, an in-pool seat for 4 people with whirlpool jets and a "deep end". Not to mention a bubbler, 3 deck jets, and multi colered lights with automation. Verne and Chad were great to work with during the installation and construction and Betty and the folks at the shop are fantastic with helping me keep my water sparkling clear. A huge thanks to everyone at Hudson Pools!
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We hired Hudson Pool and Spas to build a 1,000 sf shotcrete swimming pool with an automatic cover. We also purchased an Artic Spas hot tub. I stop in the store frequently throughout the summer with water samples and to buy chemicals and supplies. They are a wonderful company run by a talented family. They stand behind their products and their service is top notch.
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Wouldn't even hear me out when I called in with my project... I'll spend my money to put in an inground indoor pool elsewhere, you probably should too!!!
*Except your company was the one listed as having completed the pool closing service in my disclosure forms at time of closing on our house. But I digress... I have already signed a contract to take care of our needs with a better responsive company. -
Hooray pool season 2023! Lindsey and Nicole are simply the best, no nonsense very professional😁 Looking forward to another year hanging out at the candy bowl. Keep up the good work! You’re AWESOME!
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The ladies that run this place are amazing! They’re incredibly knowledgeable and always find a less expensive way to help me maintain my pool!! I go once a week to have my water tested and they always have a smile and of course I buy all my chemicals from them!!
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We have used Hudson Pools for all of our pool needs for over 25 years. The knowledgeable and friendly staff of this family owned business has always helped us with good information to solve any problems we may have had and guided us properly to keeping our pool water pristine with proper chemicals.
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We've been using these guys since we moved into our house about 5 yrs ago and they've always been helpful, polite and fast. They put in a new liner last summer and it was fantastic. They took care of the permit, water delivery and had someone at our house the whole time they were working to keep an eye on everything.
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Hudson Pools & Spas put our pool in 17 years ago and have helped us every step of the way. They taught us the right way to care for a pool and have always stood behind their products and service. Great company and people!
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As new homeowners with a pool and spa we reached out to this Hudson company in hopes of building a relationship for the long term. This is not to be the case. Although they've been in business for '30+ years' there was ZERO tact in handling our concerns. I believe the owner (Vern), came out several weeks ago to give us a quick tutorial on operating both pool and spa. We were left with many questions as the tutorial was not very helpful. We asked if there was any information in a hard copy and his reply was, "I think so. You have to go to the store and ask the girls though. I'm just the owner." We later not only received $150 fee for this consultation but also an invoice for $293.56 for a pool closing they never even performed. Naturally, we called the company to discuss these bills. They said the pool closing was a mistake but never apologized. When we voiced our concern for the consultation invoice due to the incomplete service we received, the owner's wife took it personally, raised her voice, was EXTREMELY rude and disrespectful, and threatened to take us to small claims court. We never said we were not going to pay the fee, but we were looking for some better service so we could understand how to properly care for our pool and spa. We never even got that far due to the belligerent comments and shouting from the owner's wife. We will pay this undeserving fee, but we shall forever not recommend the services of Hudson Pools and Spas to family, friends, and neighbors. Their disrespectful treatment over the phone is absolutely appalling.
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This is more of a review of Arctic Spas although I was never impressed with the warranty service or guidance provided by Hudson Pools. My Arctic Spa was purchased and installed by Hudson Pools. It was constantly plagued with water leaks during the 10 years I owned the spa. The wood panels on the exterior of the spa were so poorly designed that rain water would leak into the interior creating additional moisture problems. When I would open the panels to tighten fittings that were leaking it looked like something that was designed in someone's garage. I eventually gave the spa away on Craigslist for free just to get rid of the mess. It is definitely the worst purchase decision I ever made.
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I couldn’t be more pleased with how quickly and efficiently Hudson Pools and Spa takes care of their customers. Nicole is always so helpful and if there is ever an issue they are here the same day or the next. Love my pool and all of its beautiful features! Highly recommend! :)
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Chad and his crew were timely, responsive and professional.
It was a challenging makeover to our pool but they worked through the headaches and came through with a satisfactory result. I would highly recommend Hudson Pools. -
Hudson Pools & Spas recently completed our pool and we couldn't be more pleased with the outcome. Chad and Andy are great to work with, from start to finish they do exactly what they say, show up on time, deliver what they promise and make sure every detail is attended to. The crews are hard working, polite and overall good guys! You get what you pay for from Hudson Pools & Spas, I would highly recommend them if you are considering transforming your backyard, they are the best and laying it out and then making it a reality!
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I had a fantastic experience here today with Lindsey! We recently purchased a home with a pool and are trying to get up to speed on care and maintenance. Lindsey was extremely knowledgeable and personable. She tested our water and turns out it wasn’t as bad as I thought. She gave me simple to follow instructions on how to get the chemicals back into balance bed made sure I had everything I needed in order to do so. I wish this company serviced pools they didn’t install because I would certainly use them. Lindsey- of you ever want to start a side business, I’ll be your first customer 😀
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We put in our pool in 2020 and have been recommending Hudson Pools ever since. From design to construction, they were great to work with and we still are in weekly for water testing and supplies. Wonderful to work with!
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Hudson pools doesn't just install pools, they transformed our backyard into an amazing resort style hang out! Chad is very knowledgable and absolutely great to work with! Would recommend hudson pools to anyone who wants a first class, high quality pool experience. They delivered exactly what they promised.
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We had our 25year old gunnite pool completely rebuilt by Hudson pools.We were nervous not really knowing what to expect.Chad and his crews did an amazing job during demo of coping and concrete,rebuilding spa and bond beams.They found issues with original installation,and repaired.Chad kept in touch during the whole process,he would call each morning explaining what to expect for the day.He was very patient with us,picking new tile and coping. His crews cleaned up every day,and demo debris was hauled off each day.He had all of his crews on plaster day here,and they did an amazing job.After he filled it,we went to his store,and they set us up with what we needed to keep everything balanced.We would definitely recommend Hudson pools for your pool dreams.
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Hudson Pools just finished rebuilding my 24 year old pool with new tile, replastering, new lights and refinishing the concrete deck. Chad and his crew did an excellent job. They went above and beyond, including adding a tile line between the shallow and deep ends, as well as saving our water slide that we were ready to replace. They completed the work as scheduled and communicated well during the process. We are quite pleased with how the project turned out.
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We’ve had a fantastic experience working with Element Design Build Remodel. Vlatko and his team are some of the most professional kitchen and bathroom remodelers we’ve ever worked with! Highly recommend for your next home remodeling project in Hudson.
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Wonderful experience working with the whole team. I had a full kitchen renovation and couldn’t be happier with the results.