HVAC reviews in Hudson, Ohio

Great service! Communication was excellent from the sales to the installation and follow up. The installers did a great job and left everything clean.

I had an excellent experience with Bernard Heating and Cooling company. The entire team that I worked with was professional, knowledgeable and courteous. They were a pleasure to work with.

Bernard was great to work with. We had a refrigerant leak and after a few estimates, we settled on Bernard for a variety of reasons- They were personable, took our problem seriously, and made sure we were getting the best price and service than any other competitor. I was very impressed and recommend them to anyone looking for quality service at a fair price.

Bernard Heating & Cooling technicians were fast, efficient and professional. Our hot water heater was replaced within hours of our call.

Jared, is great! I called many emergency service companies & Jared was the only one to return my call. He scheduled me & was here on time while we were having a terrible snow storm along w frigid temperature. Thank you

Very competent intelligent efficient technician. He found several installation flaws from a prior company. Its refreshing to work with a company whose standards far exceed the others. Thank you.

Bernard went out of there way to not only service our Furnace, they noticed helped when we told them our water heater was going bad, they were able to quite several thousand less than competitors and had next day installation with an amazing crew who worked and had the installation done in less than a day, cleaned up and thanked us for the work!

A/C had not been working for a week. Had a couple of service calls from other companies, but ultimately did not find the underlying issue. Called Bernard and they sent Ed out, who was able to determine that the evaporator in the indoor unit was leaking. He ordered the replacement part, and had it installed the next week. Now, everything is working again. Ed was great, thorough, professional, and answered all my questions. Will definitely be using Bernard in the future. Thank you!!

Switching to Bernard Heating & Cooling was an easy decision! It didn't take long to notice our last company began to ALWAYS have additional costs to our regular service appointments! Bernard's is dedicated to honest, quality service! We have been with them for several years. Everyone fully explains any issues with several options for a solution. Everyone is very pleasant & welcoming! The service contract price is very reasonable and appointments are easily scheduled. It is a pleasure to trust & work with Bernard Heating & Cooling!

Blaine called ahead to let me know his arrival time. It was within the appointment time frame. He was courteous, efficient and honest. I renewed my annual service contract at this visit.

Bernard’s installed a totally new Lennox high efficiency HVAC system to replace my existing 20 year old system. I am very happy with this product and the professional way the installation crew worked. The crew showed up on time and started right into the job, no messing around. They tore out the existing system including ductwork and furnace venting, then installed the new furnace and AC, as well as the ductwork, air cleaner and furnace venting. When they finished they tested all functions to my satisfaction. Then the best part; they cleaned up the job site to look better than before. Much appreciated. This is my second experience with Bernard’s and both have been worthy of praise. I can recommend them without question

Highly impressed! They definitely live up to their 5 star review. Friendly staff when calling to make an appointment as well as the repairman.

We were so happy with the work we received from Bernard’s Heating and Cooling! They were kind and respectful and worked hard to get the job done. They made sure we were satisfied with their work before they left. We will be telling all our friends and neighbors what a great job they did!

Exceptional service! They sent a highly knowledgeable and skilled technician who went above and beyond. He spent hours patiently troubleshooting the issue and worked tirelessly to fix it. His professionalism, expertise, and dedication really stood out. I’m satisfied with the experience and will definitely rely on their services again in the future.

Very professional staff. They showed up right at 0900 and began to work. They went over everything with me from the install to the app I use to operate the thermostat from my phone. The most important thing though, the complimented my dogs and wanted to pet them. I found my new service team for the foreseeable future

We had a great experience using Bernard Heating. Installed a new hot water heater. They were very polite and on time and the communication prior to installation was excellent. Highly recommended using them.

Blaine was very professional. Promptly came out on the same day during a cold spell when they were experiencing many calls to avoid an after hours charge and fixed the problem. Highly satisfied.

There are many HVAC companies with the technical know-how to fix or replace a unit, but it’s rare to find one that is genuinely honest and transparent about costs. My first quote was shocking: over $5,000 for repairs and more than $14,000 for a full replacement. I was told the furnace was unsafe to run as winter approached due to a supposed carbon monoxide issue. A second opinion from Jared showed that repairs would cost under $1,000, and there was no carbon monoxide risk after all. The takeaway is clear: get multiple opinions and estimates, and choose a company you can trust. Bernard Heating & Cooling earned that trust for me. Thank you, Jared.

Bernard installed new furnace, humidifier and A/C for me yesterday. After getting several estimates, I chose Bernard not only for price but for their customer service. When Ben came over for the estimate, he brought to my attention an existing PVC pipe that is now out of code. I appreciate his attention to detail. The measurement process prior to installment was very thorough and Brad reviewed various options with me. The installation process went very smooth. Billy and crew were extremely polite, professional, and knowledgeable. They were also very efficient. There needed to be one minor adjustment (no fault of the installation), but it was corrected that same evening! Thank you to everyone at Bernard for your customer service!

On 7/21/25 Anthony from Bernard heating & cooling came to give us an estimated, he was excellent, very knowledgeable and helpful. We were happy with his estimate. On 7/23/25 Brad came and did a walk through of the job and took all the measurements and noted our preferences, and concerns. On 7/29/25 a four man crew, Billy, Drew, Zak, and Logan showed up at 9 am. They were awesome! They removed our old furnace and AC units and installed a new Lennox system. Everything went smoothly, exactly as planned. Very professional, great workmanship! They were done by 1:30 pm including the paperwork and explaining the system operations and warranty, and tax credits for the high efficiency furnace. We went through Costco for this job and we are very happy with the entire experience. The price was very low compared to the other estimates on the exact same equipment and installation. I highly recommend them.

I had a problem on Sunday, 1/25/26 with my furnace. I was trying to replace the filter and it had gotten stuck and I could only get it part of the way out I called for an emergency appointment and although no one was able to come out, Jerod phoned me and tried to talk me through how to try to get the filter out. I still was unable to get the filter out but Jerod reassured me that it would be fine overnight and that he would be out on Monday morning to take care of the problem. He showed up on Monday morning and handled the problem and stayed to make sure the furnace was functioning properly. I was very grateful for his help.