HVAC reviews in Hudson, Ohio

Annual system check up. We've had great experience with Bernard. They installed a new furnace and ac unit in 2022. Very professional services. Best around! Highly recommended.

Team was excellent start to finish. Had a full furnace a/c system replacement. They got us completely sorted in a day. Impressive considering some of the ductwork had to adjusted/ acquired. Price was at the end about the same if not a lil cheaper than the original quote up. Honestly, I'll be having them upgrade and service our other property as well. Bernards Heating and Cooling, you guys rock :)

5 stars. I called Bernard with a dysfunctional HVAC at my house on Thursday. I had an appointment set for Friday between 8-9am, technician called on his way so I had an ETA. Fixed the issue and by 11am had a fully-functional system again.

By far the best sales, installation, technical team, product quality experience…..hands down. Ben was incredible explaining all our options and providing experienced recommendations for our home and budget. I was SO incredibly impressed with Tech Team Leader, Billy; he had a smile on his face before he even entered the door. His technical expertise was clearly evident in the work he performed; he also interacted with his team in a way that I wish all did these days (kind, lead by example, expertly advising, upbeat, respectful). AC Lead Logan and Assist Hayden…..were also very courteous and highly professional. I have already shared this experience with my entire extended family. In fact, my dad was the one who recommended them to me :-). 100% happy with this experience!

My furnace stopped working at 4:00 a.m. on a day when the temperature was below zero. Bernard’s was able to get someone there by 12 pm and the tech found the problem, went out to get the part, and installed and repaired my furnace in just 3 hours. Excellent service!

I have used Benard Heating for several years and have been very pleased with them as a company. I chose them to install a new furnace and AC that was complex and a difficult install and I was impressed with the caliber of the installers. I have also been impressed with the caliber of service techs that have done my annual AC and furnace maintenance. Seems like they are attracting quality, mature service people.

The technicians did a thorough job servicing our furnace and draining our hot water tank. They also explained everything well, and emailed a nice summary and pictures from their visit.

We needed emergency service the night before Thanksgiving because our furnace stopped working, and it was windy, snowy, and cold! Our technician was prompt, friendly, efficient, and he got us all fixed up so we could have heat for our holiday gathering. It was pricey, but that’s to be expected due to after hours and holiday work. We were just appreciative to have it fixed quickly.

Wonderful experience. We have been without heat for the last four weeks because our current HVAC person does not return emails or texts. We were referred by my daughter early this week. Not only do they answer the phone but they are extremely pleasant and helpful! We got our furnace repaired in two days! I am so grateful for this company and their employees and will be a permanent customer going forward. Thank you and happy holidays!

From start to finish, we were extremely pleased with Bernard Heating and Cooling. After learning we needed our 2 gas furnaces replaced, Ben confirmed that as well, but was so much more thorough and detailed than any other companies we dealt with. Any questions, Ben answered them and efficiently communicated with us through the entire process. We truly got the sense that Bernard Heating and Cooling had our best interests in mind, and were very reasonable with their pricing. We would definitely recommend them!

Our furnace was red-tagged a week before Christmas and initial estimates from another company seemed high. Ben from Bernard offered a comprehensive range of fair options and was incredibly helpful and responsive while answering our questions, and they were able to get the work done efficiently and to a high standard before the holiday. We had a great experience all-around and highly recommend Bernard to anyone in the area.

Other places wouldn't give me a appointment till the following week. My furnace was not working and the temperature outside was in the low twenties during the day. They came out the next day and fixed it. Jared was up front and transparent with me. He did not try to sell me something I did not need. He was kind and took his time to explain things to me. I am not going anywhere else for these services. I am sticking with Bernard!! Great Company and Great Work!!

After meeting with Anthony, we chose Bernard's to replace the original furnace in our home. Bill and Hayden called to say they were on the way, arrived at the expected time, kept us involved and informed with the process and progress of the install. Great attention to detail in their cleanup process. They gave me a "tour" of the new furnace and answered all my questions in a way I could understand. It was a pleasure to have these talented craftsmen as guests in our home. I would highly recommend them and will use them when our AC needs replaced. Thank-you, gentlemen :)

Contacted Bernard Heating & Cooling to replace my 30 year old HVAC system. Communication and response was excellent throughout the process. Bernard provided estimates for three different system configurations. Opted for a Lennox variable capacity system that has exceeded expectations. The install crew were considerate, competent, and at times entertaining. After the installation, Bernard sends a technician to do a final inspection and system turn-up. I particularly appreciate that they also did technical system performance tests. Much like an ATP (Acceptance Test Plan) in my own telecom industry. Replacing an existing HVAC system is a significant undertaking and investment, but well worth it.

We were having problems with our furnace on the morning of December 22nd(2025)Within 2 hours of calling, Bernard’s was there. Very friendly, he patiently explained what was wrong and helped us to decide NOT to get a new furnace because it only needed to be repaired.
We really appreciate honest businesses—these folks are the good ones. Very thankful for Bernard’s and I can proudly recommend.

We lost heat durning that cold weekend & Bernard’s H&C was the only company to call back and show u early Sunday morning. Unfortunately, the furnace was on its last legs so the next morning Travis & Billy show up and replace the furnace and air. Both were extremely professional and made sure the area was clean to my satisfaction. Thanks guys, great job.

Bernard has been servicing our HVAC for a few years now. They’ve also replaced a unit for us last year and we couldn’t be happier with their service. Always professional , thorough and detail oriented. Can’t go wrong with any of their technicians.

The entire crew at Bernard H&C was great to work with. Sean and Anthony walked us through the entire process and were very communicative throughout. They were able to upgrade our furnace to a high-level product while coming in below their quoted figure by passing along dealer savings. Highly recommend for any HVAC needs!

I contacted them when I woke up and my furnace had quit. Under 60 degrees. They immediately responded and sent a tech out before noon. He had the diagnosis and went ant got the needed parts. It was fixed and toasty by dinner time. Professional and reasonable. I will be using them if ever necessary. Thank you!

Wonderful & expert service by a technician who showed up at the end of a long day in sub zero temperatures with a great attitude. He was happy to stay as long as needed to diagnose and repair any issues. I signed up for the annual service bc he explained it so well. He is perfect for his job!

Last week with zero degree temperatures, one of my rental furnaces stopped working. As a landlord, I do much of my own repair and maintenance work. So when I called Bernard heating and spoke with Jared the service technician, he went the extra mile and reminded me to test a bit further on my own, but would he would try to hold a surface spot open for that afternoon. Within a few hours, I had the furnace up and running and am very thankful to Jared and Bernard heating for their approach to helping people first.
I would highly recommend Bernard for your HVAC service needs.