Reviews of local pros in Johnstown, Ohio

4.7 based on 328 reviews Back to the listing
    5

    Great Service!

    The Service People replaced my hot water tank quickly and professionally. They were on time, polite, and did quality work. I’m very happy with the result and would definitely recommend

    5

    Great experience! We have AHS for our home warranty, and they connected us to The Service People for our sump pump that went out. We were expecting the usual runaround and extensive delays. To our surprise, the tech came out the next day, said he likes to plan ahead (and read the notes before arriving and loaded his truck with the part!), and we were all set in no time! Office and tech were all professional and pleasant as well!

    5

    Matt was amazing and saved the day! Absolutely amazing service, so polite, and knowledgeable! will always use him and refer

    5

    Matt and The Service People are great! They will be our next call for any plumbing issues. Honest, straightforward, reliable.

    5

    Matt Kyle Stephanie are Top Ten, it’s been a pleasure working along with them to ensure the jobs are done with quality and in a timely manner has been excellent. Highly recommend and will continue to use there services in the future. Thanks SP Team!

    5

    The Service People are my first call for any plumbing needs. I’ve been using their services for over a decade and they always do great work and are very responsive.

    5

    I have used the service people exclusively for my plumbing. They hands never let me down. They are timely. Clean up after themselves and friendly. I'm a life long customer.

    5

    The service was prompt, initial inspection of our drain system seemed thorough. I do not remember his name, sorry, but he was very nice and informative. He pointed out things that we need to correct. He cleared the main drain line quickly that looked like it had 50 years of buildup. Am planning on this company doing more work here. Could not be happier.

    5

    I had to have a new water heater tank installed and Matt and his technician certainly did a wonderful job! I had them out again today for some miscellaneous jobs, and had the same great experience. I have used several other plumbers in the area, but have never been satisfied with their work until now. If I ever need a plumber in the future, I will be calling them again. Matt is very professional, polite and respectful. A great experience all around! A shout out to Stephanie as well!

    5

    We had a hot water emergency right before Christmas, and The Service People absolutely came through. Matt came out on Christmas Eve and fixed everything quickly and professionally. He was knowledgeable, clear about what the issue was, and made sure everything was working perfectly before he left.

    It’s not easy to find a company willing to show up on a holiday, let alone one that does such high-quality work. We’re incredibly grateful and wouldn’t hesitate to call them again. Highly recommend The Service People and Matt in particular.

    2

    While the service technician arrived right on time and looked at our water heater… he did not even ask that the water heater be powered off so he could test to see if certain elements were working or not…. He was very polite, but it seemed like he just wanted to sell a tankless system and not actually try to find out if our tank could be saved our not … the entire inspection process took less than 15 minutes and I was charged $100… I did know this was going to be the charge, but I expected a definitive answer to my problem… I also asked for a receipt, which I was told would be emailed to me … and I have still not received that , almost 24 hours later…do not use this service

    5

    Quick response from my call for new water heater. Technician showed up on time and after an estimate he went and picked up new tank as needed and installed. All good so far!

    5

    The Service People, Inc. provided the best customer service from scheduling (Stephanie) to service delivery (Ben). I had two plumbing service requests. Stephanie called to schedule the appointment and patiently worked with me to finalize the date and time, and did her very best to work around my work schedule. I requested that I be given a reminder call an hour before versus the regular 30 minute call to give me time to travel from work to home. Ben, the plumber assigned to handle the service request, called an hour before. He also adjusted his schedule around my work schedule. Ben completed the task in a timely and efficient manner. The Service People, Inc. staff treated me with kind consideration and it is sincerely appreciated. I highly recommend them for your plumbing needs.

    5

    I had a leak that i discovered on a Friday evening. A tech came out Saturday and temporarily fixed the problem. They came back on Tuesday and installed new hardware. Great customer service. They did a very nice instalk and also did a great clean up job. Very impressed.

    5

    I have used The Service People since 2019 /2020. They are reliable, reasonably priced and always do a great job. This week, Ben installed our new kitchen faucet. He was friendly, timely and did a great job.

    5

    I've had Matt and his guys out on multiple projects over the last decade. The company never let's me down and Matt has gone above and beyond to help me even at my own home. He recently saved me from buying a new water heater by doing some routine maintenance and replacing a defective heating element, he never tries to over charge or build in extra costs... highly recommend.

    5

    Done right the first time. He went and got the part, came back and finished the repair same day. OUTSTANDING! The previous vendor , Melton Plumbing did not even check out the problem and did not return to repair the issue. The Service People did the repair immediately. Highly recommend them!

    5

    We recently had a cracked sewer pipe replaced at our home, and the experience was excellent from start to finish. Ben and Matt were both very friendly, professional, and extremely knowledgeable. They explained everything clearly, worked efficiently, and completed the job quickly while still doing quality work.

    They also did a great job cleaning up afterward, which we really appreciated. It’s not often you find contractors who are this respectful of your home. We’re very grateful for their help and would highly recommend this company! Thank you again!

    5

    Very pleased with the service I received from Blessed Plumbing. The guys made sure I understood the settings on my hot water heater and educated me on what not to put in my garbage disposal! Very satisfied and will definitely be using them again.

    4

    Blessed plumbing did a good job changing out our shower valve cartridge and at a fair price. They even came back to reset the valve to allow for a warmer setting. The employees were also very professional and courteous.

    5

    Blessed Plumbing was great to work with from start to finish! We are extremely happy with the job they did updating our bathroom shower. We appreciate the guidance they gave us in choosing the proper matériels.
    We found them to be prompt, professional and polite.
    We would use them again and highly recommend them.