Reviews of local pros in Lorain, Ohio
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I called in Raymond Plumbing, Heating & Air as a second opinion when something felt off in my usual contractor's evaluation and repair estimate of our boiler. The Technician they sent, Chuck, was knowledgeable, friendly, and honest. I'm glad I called Raymond and they'll be my first call from here on out!
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I am so very pleased with the professional services provided by Raymond Plumbing and Heating in Lorain—timely responses, competent skills, and excellent customer service! The technician, Jueiz, was excellent— prompt/skilled and took the time to explain to me what repairs/replacement options I had. My newly installed water heater is great!! Keep up the good work!!
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my dad lives in a house built in 1960's that still had an old round shutoff for the main water line coming in, which is a problem because they go bad and you find you can't shut off the water. Wanted to replace with a better one...Called Raymond Plumbing and Heating, talked to Christina, she totally knew what I was talking about and called the city to arrange for them to come out and shut off water, etc.. I called on a Tuesday, the job was done on Friday morning, less than $250! And the guy from Raymond was great...If I lived in town I would be using this company for my own stuff as well but I'm an hour out of town....they are GREAT!
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From start to finish, Raymond Plumbing did such a great job. Juelz was prompt, professional and courteous. He explained the process and kept me updated every step of the way. I had a bathtub faucet that was dripping pretty bad. Juelz had to cut the access panel a bit to get to it, he installed a new valve and now I have a nice new shower faucet that doesn't drip! I will use Raymond Plumbing for any future plumbing needs and will definitely refer anyone I know who is looking for a plumber. Thank you Juelz and Raymond!!
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I had such a wonderful experience with Raymond Plumbing, Heating & Air Conditioning! From start to finish, their service was outstanding. Their employees were not only kind and professional, but also took the time to explain everything clearly, which made the entire process stress-free and educational. Their response time was impressively fast, and they followed through on every promise they made. It’s rare to find a company that combines efficiency, expertise, and genuine care for their customers the way Raymond does. I look forward to continuing our relationship and working with them on future home projects and continuing the AC maintenance. I would highly recommend them to anyone in need of plumbing, heating, or air conditioning services!
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So first time using Raymond Plumbing and Heating... Awesome experience. Had used another outfit in years past with not so good results. They were trying to tell me my entire HVAC system needed replaced. Turns out it doesn't. That other company also was having me clean my duct work system every year. Turns out I don't need to.
Thank goodness we were introduced to the Raymond Plumbing and heating team. All around good experience. -
I had my water heater replaced by James. He was courteous and very professional. Explained everything that he was doing and in my opinion he did an excellent job. He also cleaned up afterwards.
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Our first time using Raymonds from being referred to them. Julez was very friendly, knowledgeable and courteous to us and our home. Found hidden water leak above our ceiling and repaired. I will definitely be a customer of theirs now.
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Outstanding service from start to finish. Juelz took the time to explain everything, went above and beyond what was expected, and remained personable throughout the entire visit. Honest pricing with no upselling or surprises. I highly recommend him for any plumbing needs!
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Juelz was very professional and completed all tasks requested in a timely manner. My plumbing issues have been a huge headache for a couple months and he was able to take care of everything I asked. Will be calling Raymond’s next time I need anything. Thank you Juelz!
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Really disappointed in my second experience with them. Had them out to install a new garbage disposal and was impressed with their quality of work etc. Called on the weekend again for an emergent drain issue in my basement and instead of being told we don't handle that, was told the on-call tech would call me. After waiting 23 hours for a return call (and not being able to use the water in my house) I called again only to be told that they don't service drains and to call someone else. To be clear, zero issue that it's not something they service, but waiting 23 hours for a return call and then having to be the one to follow-up, doesn't exactly make this a business I would recommend (which is a shame because I liked them so much on my first service call).
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I had another company out who wanted to do $8000 worth of work on my sewer. A Raymobd Plumbing came to my rescue! Cleared and checked my pipes and assured me there was no reason to spend that kind of money. Very honest and trustworthy. Can't recommend highly enough.
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2 service men quickly took care of our furnace problem. Lead tech Gabe and his helper were professional, courteous and knowledgeable. I have been using Raymond Plumbing for many years and would highly recommend them. Chris Stack, Lorain
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Had another great experience with Raymond PH&A. Plumber Repairman Juelz, repaired a kitchen faucet leak problem. He was very friendly, respectful and professional. He immediately spotted the problem, resolving the issue...not rushing thru. His focus, patience and attention to detail was exceptional. Juelz demonstrated confidence and an assuredness in his skills, and will have a successful future in his specialized field. Juelz demonstrated to be committed to performing quality work, building customer trust, and reflecting a positive and professional reputation...a great asset to Raymond PH&A. Would definitely recommend Raymond Plumbing, Heating & Air Conditioning.
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Have 2 toilets that needed repair. Called Raymonds & they were able to send someone that day. Juelz F. came and was able to see the problems and suggest solutions. He explained what he could do and gave me an estimate which was very reasonable. After completing the work, he showed me what he did. I was very pleased with his work. I appreciated that Juelz could explain to me what he did so that I could understand. No jargon. Great job!!
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They scheduled very quickly for Zack to replace a fill valve after our toilet stopped working. He was early, efficient, kind, professional, and did a fantastic job leaving the area clean. Toilet works great! Our 1st time with this company & highly recommend.
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Zachary, arrived on time. We showed him what we needed done. He got to work and completed three drain replacements, two toilet wax ring replacements and replaced and outside water line under the kitchen sink. Excellent work done in a timely manner.
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I recently had an after hours plumbing emergency and am writing to express how happy and appreciative of the service I received from both John and James, who quickly came out and resolved the issue. Thanks to James for his very fast, friendly and efficient service and advice. I will definitely keep Raymond Plumbing as my service provider and refer to friends and family. Thanks!
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I had a great experience with Raymond Plumbing and Heating from start to finish. The pricing was very fair, especially compared to other quotes I received, and the turnaround time was impressive. They didn’t waste time getting the job scheduled and completed.
What really stood out was how clean and organized everything was during both the tear-out and the installation. It’s clear they take pride in their work and respect your home. No mess, no shortcuts, no headaches.
Steve and Jason were the technicians who installed the system, and they were outstanding. Professional, knowledgeable, and easy to work with. They took the time to explain what they were doing, answered questions, and made sure everything was done right before they left.
I wouldn’t hesitate to recommend Raymond Plumbing and Heating to anyone looking for quality work, honest pricing, and a smooth experience. -
Had a kitchen faucet installed by Juelz, he was very professional in explaining what he was going to do. There was a little problem in getting it to fit right, but he worked around it and had it installed very quickly. He cleaned the work site up when down. I would highly recommended Raymond Plumbing.
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I had a pretty decent slab leak that started about a month ago. Juelz was more than helpful, patient and did an extremely wonderful job of explaining everything to me. He's a hard worker, passionate and was able to quickly fix the leak under the slab. I also got new 1/4 turn ball valves for my manifold so I could easily turn the water on and off in my house. Juelz was out in the deep February cold for two days straight. He was covered in mud, wet, cold and did not complain once. He was extremely professional, efficient and knoweldgable. I would recommend Juelz at Raymond plumbing to anyone needing plumbing work done. I hope I never need to use them again but if I do, I'll definitely request Juelz! 10/10 service and the price was very fair. I couldn't recommend this company and tech more!