Reviews of local pros in Mason, Ohio

Austin put up with my questions and not understanding and my OCD with cleaning, lol. Great guy to have do your work! Recommend him.

Plumb Tite is a highly professional company. Their employee John was able to arrive several hours early for the appointment and had sent an email advising of his arrival. His demeanor at work was hallmarked with a quiet dignity, and professionalism. He advised me of his activities in clearing root/sewer problem step by step keeping me in the loop. He gave the causes of the issue, the solutions he had in mind and no pressure on which plan to utilize to best serve the needs of our family and the house itself. A truly no muss no fuss experience free of stress and kindly advice on future preventive measures that can be taken to preserve the property better. A professional in all respects. Will continue to keep them in my cell phone. Every employee from this company has been VERY well trained in customer relations and they have all seemed nice people in their own right.

Tim S was super! He spent a lot of time with us reviewing our needs and our options. He was very professional and easy to talk with. He answered our questions. He installed our tankless water heater and water softener in one day and removed the old equipment. He even came back the next morning to check on things. He went above and beyond! Highly recommend!

Austin was great, he came in and got right to work installed our new sump pump and we are good to go. I am very happy with the level, professionalism, and the work done at the job site. I already have the quote for my next project. I highly recommend.

Honestly, finding this company was a breath of fresh air. We’ve had horrible experiences in the past with other plumbers. Not only was Will professional, he was very knowledgeable, patient and kind. He was able to fix our bathroom sink issue quickly and efficiently. He made us feel comfortable and confident so much so, we booked another service to install a backup sub pump. Not to mention their prices are very reasonable. We won’t go anywhere else. Definitely customers for life! Thank God we found this company and thank you Will for doing a phenomenal job!

John did a great job getting the water flowing out again. Super nice guy. Great technician!

Wonderful and quick work by this company and the technician Ryan. Highly recommend

Chad was excellent. He was prompt, polite, clean entry and exit, and most importantly he was honest. I think my favorite thing about hiring plumb tight is that Chad taught me things that were considered “homeowner skills“ and I really appreciated that. I will definitely be using them again. I am now a premium member of plumb tight.

John did a great job and I’d recommend him to anyone needing plumbing works

John was great! Professionals and friendly. Explained our situation and presented multiple solutions.

Tim from Plumb Tite Plumping and HVAC was awesome. He arrived within a very short period of time from when I called. He was very knowledgeable and fixed my problem quickly… so appreciative. I highly recommend Tim and his organization and will use him again !

Awesome company and awesome techs.
Had a couple toilets rebuilt yesterday and very pleased about the job and pricing. I also signed up for their maintenance plan that gives me piece of mind.

Awesome job today with the fallfetu furnace maintenance and tune up. James D. was prompt, knowledgeable and friendly. A true professional in every respect.

Matt Miller with Plumb Tite did an excellent job with my tune up and safety check on my A/C units. Very knowledgeable and professional. Very happy with the visit today. Looking forward to a cool summer.

Mark Dunaway from Plumb Tite is a true professional - knowledgable, pleasant to talk to, friendly and left everything in order in his work area. Outstanding individual !!
I have an annual service contract with this company and it’s money well spent !!

Sean had great communication, was able to identify the problem quickly and efficiently. Would recommend Sean and Plumbtite again. Also, Madison and Stephanie in the office were helpful as well!

Dustin did an excellent job with our kitchen faucet and garbage disposal. Each time he has come to our home he has been on time or early,The job is always complete, he explains everything to us. When he is finished, it is always correct and everything is working. We highly recommend this company and Dustin..

Plumb Tite has been easy to work with, including site visit scheduling through office calls, discussing options onsite during the sales process, and interactions with the techs during installation. They have a streamlined quote process which makes it quick to define the work scope and get the work started. All the people I've interacted with have been friendly, courteous and knowledgeable in their areas of expertise. I'm planning to call on them for future plumbing and HVAC needs. Thanks Plumb Tite!

Great service. John was professional, told me everything he was doing and why, provided information to help prevent in the future. Work completed quickly and he cleaned up the area.

Austin did a great job and was a pleasure to have in our home. Explained everything in detail and completed the job very quickly. Would definitely have him come out again for any plumbing issues.

I was able to get a next day appointment, Tim showed up right on time and with his 30+ years of plumbing experience helped me with a drain repair. I would use Plumb Tite again.

Needed to replace old three knob shower faucet with single handle model. Installed new faucet, they brought the remodeling plate and I supplied a faucet and shower head that I selected. The tech who came out was friendly, professional and did an outstanding job completing the work needed. The time estimate was spot on and the cost also had no surprises. Will definitely be calling on them again for future needs.

Dustin came to install a water filter system. He was very competent and professional. I had a minor problem with the set up and I called plumb tite after he had left. He called me right back and fixed the problem over the phone.

Hose faucet continued to leak even after I installed a complete internal repair kit. Called Plump Tite who provided free diagnosis of probable cause and estimate of corrective action. Sent Shawn out the next day with new faucet. Turned out original faucet was poorly installed and Shawn took considerable effort and care to remove the old faucet. Shawn’s installation of the new faucet was expertly completed. Shawn explained everything he found and did in a polite and professional manner that matched the quality of his work. Job well done.

We had our hot water heater replaced today. Cal was our technician and did an outstanding job. Fine young man and represents Plumb Tite very well.