Reviews of local pros in Maumee, Ohio

I called the Petrie Plumbing phone number on 2/4/17 to get an estimate on making repairs at my Aunt's house. The lady answering the phone stated that a representative of Petrie Plumbing would give me a call to set up an appointment. A (so-called) representative of Petrie Plumbing called and said they would be out to look at the plumbing issues sometime between 12-4 pm. Nobody showed up between 12-4 pm. I called the Petrie Plumbing phone number at 4:20 pm and the plumber said they wouldn't be able to keep the appointment so, we arranged an appointment for Sunday morning 2/5/17 at 10 am. The plumbers showed up after 10 am and we soon determined that they were not from Petrie Plumbing and that they were subcontractors. At no point in time did Petire Plumbing notify us that we would be dealing with sub-contractors nor did they notify us that they work being performed by the subcontractors would not be warranted. The subcontractor plumbers provided an estimate of $200 plus parts (approx. $50) to fix the plumbing issues and left before 11 am. The plumbers said they needed to go get parts and would be back shortly. Two hours later the plumbers returned to start repairs. After talking with them, we found out that they went to another job and made repairs to the other job before returning. The plumbers made a proper repair to one of the copper water lines supplying a bathroom sink by cutting the sink line and then installing a new copper sink line, soldering the joints, and installing a valve joint. However, on the other copper sink line, the plumbers attempted to fix the line using a short-term alternative method that ended up failing causing a major leak in the bathroom and the adjoining Kitchen. The flooring had to be removed and a different plumber was hired to make the proper changes to the one copper sink line providing water to the bathroom sink. When my sister contacted Petrie Plumbing to make them aware of the everything, their response was that they subcontract work out on the weekends and since they do not actually perform the work they said they would not guarantee any work performed by subcontractors. The subcontractor plumbers ended up charging $250 for the repair plus $50 for parts that cost less then $10. Having hired many plumbers over the years flipping 8+ houses and building four brand new houses, the subcontractor plumbers were very unprofessional, their repairs were substandard, thy overcharged on both labor and parts based upon their limited time on the jobsite and considering that they only performed one of the two repairs for which they were hired. In summary, I would NOT recommend them to anyone. As for Petrie Plumbing, based upon their use of subcontractors on weekends and their failure to notify unsuspecting callers that they use subcontractors on weekends, I would not recommend them since they do not warranty the work of the subcontractors nor are they willing to work with customers who are duped into thinking they are hiring actual employees from Petrie Plumbing.

Had a minor plumbing issue that had the potential to become a major one without the appropriate tools and experience. Bill responded to my call quickly, arrived within half an hour, and got the job done. Many thanks!

Sean from SOS and his crew (Michael and Sean’s cousin Paul), helped me out tremendously by installing a water back up sump pump in my finished basement. I can sleep soundly knowing all my nick knacks and gadgets are safe and dry. I would highly recommend his services.

Several months ago I walked down to my basement and found saturated carpet. Our hot water heater had a massive failure and water was pouring onto our basement floor. We shut off the main service line, but we were without water, any water.

Sean came out within hours to assess the situation and make a plan for replacement. On a weekend with family plans, he fit us in and got us back in business.

I can’t say enough about Sean’s willingness to go above and beyond to meet our needs. This was our first business with Sean, but he’ll be our first call next time.

Robbie did a wonderful job. Would definitely call Merit for future needs.

The staff are dependable and easy to work with. They get the job done in a timely manor and are pleasant to work with.

Great job installing my upflush system , very friendly and professional gentleman (Larry and Cash ) thanks again for a job well done .

Everyone I dealt with was professional. The service techs were efficient. I appreciated the updates from Amy. Overall great customer service

Owner has little to no understanding of basic United States business practices. Specifically Title 42 Chapter 21 : Prohibition against discrimination or segregation in places of public accommodation. I would advise to not use this business if you have an ounce of respect for our civil liberties.

Very professional and caring. I will use Merit Plumbing Inc again for any plumbing needs.

Robbie and Amy really did such a great job. New bathroom in three days! Highly recommend.

Cody and Amy were a pleasant to work with and if I ever need to use them again this will be the first company that I called thank you so much!!

Larry Goss installed the faucet but found a problem with a part. He contacted the manufacturer and arranged for a replacement part to be sent directly to my home.

Larry and Dylan did a phenomenal job replacing our toilet, hot water heater and leaky sink! Would recommend to anyone!

So impressed with Merit plumbing and their staff. They are totally professional, honest, punctual and knowledgeable. Five star service service all the way!

Very dependable, reliable and nice. Worked 3 full days without a lunch break. Got my bathroom done early. Highly recommend .

These guys are great. I had 2 diverter valves replaced in my showers that were driving me crazy for months. Both the office staff and technician were very professional and friendly.

Everybody was very professional. Cody who first came out and diagnosed the problem, to the crew that came out and did the work all were very knowledgeable. I would highly recommend this company to anyone who has underground drain problems.

Great experience. It started with Jeff on the sales side who responded immediately on any questions I had. Then with Larry and Mason who were on time for the installation and were very efficient and professional.

Excellent service from a professional and knowledgeable team. I highly recommend this company. Jeff went above and beyond to assist us with our water issues. I will use them in the future for all my plumbing needs. Thanks Jeff.

Excellent people to work with. Reasonably priced, Quality Work. They were on time and efficient. They took care of small plumbing repairs in an professional manner. Highly recommended.