Plumbing reviews in Medina, Ohio
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Joe was professional and courteous. I highly recommend Urus Sewer and Drain for all your plumbing needs. I will definitely use them again. If needed.
Harrison operates a business built on integrity and morality. The price was also fair and exactly what was quoted. -
We were very pleased with Harrison's responsiveness to our drain clog problem which was problematic for us. He understood our concern and quickly assessed the situation and resolved it. I would highly recommend them. Very courteous and professional.
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Joe was so nice and very helpful! Although he wasn’t able to successfully repair the tub due to the old pipes, I am very pleased with the service he provided and he went above and beyond to try his best. Thank you for your help! :)
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I just had a fantastic experience with Urus Sewer and Drain. They took the time to investigate and found multiple issues with my drains. They walked me through the whole project even sending pictures with updates. Some of the best customer service I have had with any company. I would highly recommend Urus for all your plumbing needs.
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Very professional and quick for service. Explained what the situation was and quickly solved my leak. Would definitely keep them.
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Urus Sewer and Drain was amazing. They found the broken pipe, and did a great excavation to fix our plumbing problem
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Very friendly Joe was great. He did an amazing job I will be referring him everytime! I will never call any other plumber again! Thank you for taking such pride in your work!
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Replaced vanity take old out and put new in, did a perfect job,, cleaned up when finished, between 3 estimates they were the cheapest with over $400 difference, recommend them, great job👍
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Joe & Harry were simply awesome!! I received an immediate call back with same day service and an earlier window that opened up. A drain leak can be a potential nightmare but they took care of the issue right away. They were very friendly & professional. They also helped me understand what caused the issue. It was an all around great experience. I definitely recommend!
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Joe installed our new garbage disposal today and I couldn't be happier! He is a very friendly, professional and efficient young man. The pricing from this company was excellent and they had an immediate appointment available. HIGHLY RECOMMEND!
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We were referred to this company by a local plumber when our toilet was repaired, but we started having back up issues immediately after and he was not able to fix the problem. This was on a Friday at 11pm and Harrison immediately texted me saying that he could be at my house the next morning at 9am even though the call center said he couldn’t be here until the following Monday. We were so relieved, having been without our only working bathroom for two days already with two young children. He showed up and immediately assessed the problem area and gave us two different options to solve the issue with pricing. We ultimately needed to go the more expensive route as it was absolutely necessary, but we appreciated all of his input and honesty. He called in another worker for help to get our toilet up and running on a Saturday so we didn’t need to be without any longer. This whole process involved jack hammering, concrete pour, the works! They were done so much sooner than expected and used high quality materials so we know this issue will not happen again. We couldn’t be more thankful for all of their compassion for us in this situation and helping us in such a quick manner. We will be calling them for any future issues and recommending their company to any one in need!
** see below our daughters picture of their truck/fixing our house. “THANK YOU FOR HELPING!” :) -
Kitchen drain clogged Harrison was prompt on time . Job was done correctly and professionally highly recommend his services
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Highly recommend - very nice guys!! Our kitchen sink wouldn’t drain and I couldn’t wait days for someone to come out. My husband called Urus and they were out to our home within 2 hours. It took some work but they were able to solve the problem and were so great to explain everything. Thank you so much.
Also, I love that I am the 100th review 😁 -
This was the second time I used them and impressed once again. Team is always on time, respectful, and trustworthy. I will be sure to use them for any plumbing issues in the future
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Had a little incident with my shower tub faucet earlier today that led to me having to turn off the water to my whole house since it was spewing out of a snapped off shower cartridge with no way to stop it. Ended up coming across these two gentlemen and I sure am happy I did! Their shop is also only a few minutes away from my house ironically. They were super knowledgeable and completely honest with me on what needed to be done. You should have no worries or doubts dealing with these guys as they put in very quality time and effort in making sure everything was back to normal for me. I was not disappointed and on top of that I was charged an extremely reasonable price. It was an unfortunate time for something like this to happen, but I sure am glad these guys were around to make it right. I highly recommend these two to anyone who may be needing plumbing work done. I couldn't thank them enough for their awesome work. Super chill and laid back guys and we were chatting it up a little bit in the process. They come from great work backgrounds and know exactly what they are doing. Urus Sewer and Drain deserves nothing less than 5 STARS!
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Great service! Took care of our problem quickly and at a fair price. Also gave advice on drain issues that saved us a lot of expense. Highly recommended.
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Courteous and knowledgeable. Both guys that showed up were professional and knew their stuff. They were quick to detect my problem and even quicker to solve it. Will be using them again.
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Harrison was very professional! His team came in and took care of a long time issue we were having. It feels so good to be able to utilize my bathroom again. Very reasonable. Down to earth team! I highly recommend!
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I had an emergency plumbing issue, and submitted my request at roughly 10PM and received a call within 5 minutes or less. The gentleman on the phone was extremely friendly, helpful and showed empathy to my situation and scheduled for someone to come in the morning. I was able to go to bed with ease knowing my issue would be resolved in the morning.
During the visit with Joe, he was very impressive with his performance. He was able to almost immediately find out the issue, resolved it and checked 3-4 times to make sure the issue was resolved before leaving. I also want to add that during the visit my curious child was very observant of Joe working and he was nice to him as well. With ending the visit, he left me with some helpful teaching techniques to attempt.
I truly appreciate you guys so much! -
Harrison and Joe were awesome to work with! Had to replace main sewer line to the road. Very polite and informative through out the whole process. I'm really happy with everything they did. I would definitely recommend them for any of your plumbing needs
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Great experience. Fast and efficient. Communication was great and they were nice and professional ! Would hire again for any future repairs !