Reviews of local pros in Northfield, Ohio

Richardsons Heating & Cooling was a wonderful choice for servicing our furnace tune-up! They were professional, affordable, friendly, and knowledgeable about our furnace and tune-up needs. Would definitely use them again for any future heating and cooling needs!

A/C went out on the day of our son's graduation party, called Richardsons HNC. He called us right back, was able to inspect our A/C furnace. Because of a holiday weekend, where he ordered his parts, they were out of a new A/C and furnace. He kept me in the loop on the status of parts and his availability. Really nice guy with great crew! HIGHLY recommend this USMC Vet!

I scheduled an appointment for today to have my furnace checked from 2p to 4p. I received a text from the company earlier in the day asking if their services were needed. I texted back and told them my furnace is working but my thermostat isn’t. They texted back and said their worker will text me when they are on their way. He/she never came. I never received a text message, or phone call. From the reviews I’m sure it’s a good company but this is unacceptable. A phone call takes little to no effort. A text message would’ve sufficed. I expect more from a company with the reviews they have .

In response to what you wrote we rescheduled the same day not sure what was the point of writing that. And when I cancelled it was at 3:59pm. You contacted me at 12:39 pm same day of the appointment to tell me Dave would let me know when he was on his way. I waited 2 hours from the agreed upon time frame. So yes I cancelled because I decided to contact you since you didnt. If you wasn’t coming or was late that’s where the communication come into play. Take accountability aside from indirect sarcasm. And the 1 star rating is for my experience with you. Like I said previously I’m sure your a great company right now I’m not sold.

We have used Richardsons many times and couldn't have had better experiences. Rich is great at all things HVAC. He communicates in a timely manner, gets the work done right, and his price is very reasonable. I highly recommend this company for all your HVAC needs.

Richardson’s ran a new gas line for me for an outdoor fire-pit. They took great care to respect my home. They put down drop cloths and cleaned when they were complete. I was charged a fair price and the communication was excellent. I was told what they would be doing and how they would be accomplishing the project. They worked efficiently and quickly. I will call them for any hvac work I need in the future. Highly recommend!

Rich is a trusted and highly experienced HVAC tech. I can’t say enough about my experiences with him the last 5 years for multiple properties..Fair price for excellent work. That’s a rarity these days. Don’t hesitate to give him a call.

I bought a pair of HVAC systems from Green Homes. It was undersized in cooling capacity, and I questioned it then when I moved into a home I purchased. Finally gave up on them, called Rich. Totally diagnosed the problem, gave me a reasonable solution! Excellent service! Even checked out my daughter's furnace emergency (for no charge). Can't recommend high enough.

I was very pleased with Richardsons heating and cooling. The professionalism and knowledge we received from Rich was wonderful and very helpful. I highly recommend Rich if you are looking for heating and cooling services.

Highly recommend using Richardson's Heating & Cooling. Overall a great experience having Richardson's come out for an emergency repair on Christmas Eve. Rich was very responsive and professional and we will reaching out when we need to replace our furnace/AC unit.

Our furnace stopped working the morning of Christmas Eve and after calling countless companies with no response, Rich called back within minutes and was able to come out on Christmas Eve. He was on time to the window he gave us and communicated when he was on the way to our house. He was able to identify the problem quickly and was able to give us options on how to proceed with how much each would cost and the timeline without pressuring to go either way. He didn't have the part available, but was able to get the warehouse to open (again on Christmas Eve) to grab the part so he could fix our furnace the same day. When he left to grab the part he left us space heaters to help try to warm up our house as it was at freezing temperatures inside. He was able to quickly get our furnace back running on Christmas Eve which was greatly appreciated and was able to get it done before we had any pipes burst or any other damage was caused.

I can not say enough good things about this company and Rich, specifically. I called this morning after my home warranty wanted me to wait a week with no AC. Within an hour, Rich called me back to hear the issue, had an appointment time made for today, and one tomorrow, in the event my schedule wouldn’t permit today.
Rich was on time, early even, he was kind, knowledgeable, friendly, and made me feel at ease with the work done. Most importantly, he didn’t make me feel like I was being taken advantage of, which happens frequently to single women.
The service was beyond affordable and beyond competitive with other companies.
Call them, you won’t regret it.

Thank you for such a great experience and for getting this house cooler within such a short time!

Rich was awesome! Knowledgeable, fair, and affordable. Was able to give us an estimate and full install/haulaway for a water heater within 24 hours. Highly recommend!

We had Richardson’s replace our HVAC system. We experienced nothing but professional and excellent service. We have had them out for numerous other things and always received excellent service. I have referred Rich more times than I can count, always with a follow up that he was did no less than fantastic work. He is honest, reasonable, reliable and highly recommended.

Excellent, I highly recommend this business
He responds quickly and goes above and beyond

My fiancé and I have been using Richardsons Heating & Cooling for a few years now. Rich and his team installed my kitchen hood and bath vents. Rich also recently installed a new water heater for me and my parents. They are reliable and professional. They go above and beyond to ensure the projects are done right. Rich also charges a fair price and we have never felt like we over paid. We are very satisfied with his work and will continue to call Rich again for future projects. If anyone is in need of any HVAC, water heater, or vent work, we recommend you give Rich a call.

Called for a furnace problem at 10:00 a.m. and Rich and his associate were at my home at noon. They took care of the problem promptly, were very professional and nice. Also, very honest and affordable! I would highly recommend Richardson Heating and Cooling!

I would highly recommend Richardson’s Heating and Cooling. I contacted them at 9 a.m. as my air conditioner wasn’t cooling. Rich arrived by 10:30 and had the system back running within the hour. He is local, professional, knowledgeable, reasonably priced, and also a military vet.

Rich installed a new furnace for us last fall and a new AC for us this week. He has extremely fair pricing and a great work ethic! I would recommend Richardsons to all of my family and friends.

Our technician David arrived on time, he was friendly and professional, and was able to quickly diagnose a problem with the wiring in our furnace. He took the time to explain the issue in a way we regular people could understand. Highly recommend them for great HVAC service

Rich is wonderful—he has the best customer service, is super knowledgeable, and always arrives quickly. We have shared his company with many friends and family members because we’ve always been so happy with his work! We can’t recommend Richardson’s Heating and Cooling enough!! I’d give him 10 stars if I could!

Highly recommend this business. Rich was extremely thorough in explaining our options when he came out to quote us. He did not try to oversell us on anything and was very honest about what he thought would work best for our house. His quote was by far the most reasonable of any we got. We ended up going with him for installation. Excellent service and experience all around. During install, they identified a problem with our humidifier (installed by a different company and we’ve had many issues with it) and they were able to fix that for us as well. We’re so glad we went with Richardson’s!

If you're looking for a company that is affordable, professional, and one that's not trying to up sell you just to make money, then Richardsons Heating & Cooling is the one for you. Rich is very prompt and looks out for his clients. He will not try to sell you anything you don't need. He also has a very good employee in David working with him. I highly recommend these guys.