Constraction reviews in Parma, Ohio
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We had a great experience with our roof replacement- Matt W was our sales representative and he was very thorough explaining all of our options and the process, and kindly kept us up to date in terms of scheduling timeline, follow up after the installation, etc. I really trusted the whole team, and everyone we spoke with was very knowledgeable and professional. Our roof looks fantastic and we are confident that the quality work will last for many, many years!
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We just had a complete roof replacement and gutter guards installed by Feazel. From start to finish, the process went extremely well, because everyone we dealt with was reliable, honest, kind, flexible, trustworthy, and most professional.
We contacted Matt, Field Supervisor, who was highly recommended by a neighbor whose roof had just been replaced by Feazel.
Matt clearly explained everything and was extremely responsive to our many questions. Our roof area is large, with several tall peaks. Like Matt had promised, the roofing crew covered and protected our landscaping and the deck. They finished the complete tear down and install in one day! Clean up was perfect, too! Robert oversaw the roofers and gutter guard installation. His crew did a fantastic job! Robert was the best! Our new roof and the gutter guards look great! Thanks to Matt and Robert, we are very pleased with our new roof!
Those I contacted at the main office were always quick to respond to our emails and most flexible to our requests to change the start date because of weather. Their on-going communication and customer service was truly wonderful!
All of the Feazel employees exceeded our expectations and we are extremely happy with our new roof and gutter guards. We highly recommend their work and thank them for their outstanding customer service and their dedication to perfection. -
I highly recommend Mike Cox and the entire team at Feazel Roofing. My roof was recently damaged in a tornado and the team made me feel at ease through the entire process and the installation team was amazing. In and out in a day and a half and the clean up was amazing; as if they were never there!
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Feazel has been simply amazing! After months of frustration with Allstate, our rep Matt from Feazel did an amazing job getting a full replacement approved! From there, we had a super smooth full tear off / roof replacement with our project manager Robert and his crew. Highly recommend them to anyone looking for a new roof!
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Feazel Roofing was very easy to work with. From the roof inspection, to working with insurance company, to removing & replacing new roof the process was efficient & effortless. Crew arrived on date they said they would & complete roof & 2 skylights replaced before dark. Cleanup was spotless & no damage to any landscaping. Would definitely recommend Feazel to anyone wanting a repair or replacement.
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Accept no substitute. I am beyond pleased with the service, communication, and work that Feazel provides. Jason was absolutely incredible and helped walk me through every single step we were taking. It was an entirely painless process from start to finish. Immaculate communication on every front. Ron and his team were also communicative and quick in getting the actual roof put on. 10/10 cannot recommend enough.
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Robert Robertson managed our roof construction. He was easy to work with and cared about our experience. He oversaw a wonderful crew who did a great job. Robert completed the job by doing a through inspection. The cleanup was spotless and every detail of the project was accomplished as agreed to. Our experience was seamless due to Robert, the crew and Matt who sold us the contract.
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James Zipp was very professional and on time every time with my roof needs! I am recommending him and Feazel to do your roof replacement.
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From our contact sales person Jason Reedy to our project manager Ron Stapleton to the roof crew, we couldn’t be happier. They were fast, efficient, and clean-up was immaculate. Our roof looks fantastic. Highly recommend Feazel Roofing if you are looking to replace your roof.
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This is the second job Feazel has done at my home and they are first class all the way. The work was great, they took the initiative to find a better way to drain my gutters and did a flawless job of installing them. They were polite and courteous, showed up on time, cleaned up the worksite. I wish I had a car mechanic, appliance repair and home improvement contractors as good as these guys!
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Professional management of the project, the work went quickly and efficiently, nearly completed in one day Second day required only finishing work. The work crews were very conscientious and careful with the property. minimal mess during the process. And did a great job with the cleanup. Matt, the Feazel rep. was great to work with. The entire process was seamless and smooth. Work order changes were handled effortlessly. Pricing was very reasonable and competitive .
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We hired Feazel to replace our roof and siding following a severe hail storm. I researched several local companies first, and selected Feazel. Every employee we worked with was excellent -- friendly and professional, thorough and obviously very experienced and proficient at each of their jobs. Zach was our sales representative who worked with us from the very beginning through to completion. He was detailed-oriented, quickly responsive, and knew how to interact with our insurance rep. to be sure ever detail that should be included in coverage was professionally presented to our rep. Justin is the General Manager who, in Zach's absence that day, reviewed the contract with me and made sure I understood each representation set forth therein. The workers were amazing in their skill, quality workmanship, and quickness. Everything was done to our complete satisfaction. I do not hesitate to recommend Feazel at every level of service.
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Feazel did amazing work on our new roof and were true professionals throughout the often painful process of dealing with insurance. They provided guidance and support throughout the whole process, highly recommended! Justin, Mike, and their team were a pleasure to work with.
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We are so glad we went with Feazel for our new roof and siding. Our salesman Frank B. was excellent. He was great with communication, working with our insurance company, and extremely reliable. Ron managed the construction and did a great job. Crews arrived on time and finished the work as expected. We highly recommend Feazel Parma.
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Excellent company to work with. Our Feazel rep went to bat for us against our insurance company to ensure that the replacement of our wind damaged roof would be covered under our policy. Everyone at Feazel was extremely responsive to all of our questions, got us scheduled quickly and put a new roof on our home in 1 day. They were amazing and couldn’t recommend them more!
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Great customer service. Good price, great warranty and speed. Crew and communication with everyone involved was top-notch. Highly recommend.
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They did a wonderful job on my roof and solar. They and their subs communicated very well with me so I wasn’t left wondering when, what, etc. I am very satisfied.
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I couldn't be more happy how my roof turned out. Feazel was perfect from start to finish!! The crew for the roof and gutters were amazing. Would highly recommend this company for any roofing needs.
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We needed some minor repairs done to our roof. We contacted the folks at Feazel they sent someone out to meet with us and then a team to come out to do the repairs. The repair team was very knowledgeable, experienced, and did a good job explaining the problems and the approach to repair. Their repair quality is superior. Throughout the entire process, everyone was professional, friendly and easy to deal with. We walked around the house and reviewed all their repairs. They cleaned up our property and the roof looks great. They made sure we were completely satisfied. Sure gives us a peace of mind knowing that the repairs were done the right way with quality and customer satisfaction being their priority. I would highly recommend them.
Russell and Patricia Schroeder
Strongsville, Ohio
August, 2025 -
Service was A1 for my roof installation. Starting with my sales associate, Scott, I was informed of what to expect. The project manager informed me of what was going to happen, and the installation went perfectly, starting with the arrival of my crew. They were on time, and I Was kept informed of the progress during the installation process. I would recommend Feazel Roofing to anybody needing roofer repair or installation. Great work guys!
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I needed a quote on a repair for a leak. Scott the field tech supervisor came by. He did not take me seriously because I am the wife of the home as my husband travels for work. Scott tried his best to tell me how my roof and my neighbors around roofs were done wrong! At that point I knew he was just trying to sell me a total new roof instead of a repair as they did months before. I was supposed to get two quotes from him back at the office because his computer was not "working". Never got the quotes!! It was obvious he was just looking for a sale!!!!! Not sympathetic to our financial needs! They will never get our business!!!!!