Reviews of local pros in Parma, Ohio

Needed service over the weekend before the work week started at a business. Called Saturday morning, scheduled for Sunday morning. The window passed so I called and followed up. They told me they were now not going to come out today. It took me calling to find this out. Spent 4 hours waiting around for them on my day off.

To be forced to pay a fee just to receive an estimate is unreal. Why is it called a free estimate then?!?!

So I then asked to be transfered to the finance department for a better response. The call representative insisted on knowing what I needed. So I was clear. "I need a rough guesstimate of the cost for the install of a clean near the street and sewer line pulles to 100ft length! I need this to plan a budget so I can determine a complete number to apply for a loan/budget."

It was that simple. The call agent said they can not provide pricing. So much for a so called FREE estimate.

We had a trenchless sewer line installed by Invisible Excavations in 2018. Recently we had an issue that required their hydro-jetting service. "Chase" did a great job for us. He was knowledgeable, professional, personable and timely. Also, I.E. stood by their warranty. Very satisfied! Good job guys!

Excellent fast service. Thank you.

Great business excellent job and quick great employees

A great company to get service from. Prompt and knows what they are doing.

Received very quick service. Reasonably priced.

Couldn’t recommend it more. 10/10🤩

Just “pros.” They did amazing work. Timely and in budget! Highly recommend

Excellent and honest work. Instead of performing unnecessary and overpriced work, these guys fixed the exact problem and did so with timeliness and professionalism. Highly recommended.

Gary and his team, professional, did great job.
They were really fast too.

Receptionist is very rude for a slight miscommunication of where my company was located. I don’t know how their work is but if it’s anything like their customer service, good luck.

Had a problem and they came out the same day! Couldn’t recommend more!

AXIS PLUMBING HAS COME TO MY RESCUE WITH A LEAKING KITCHEN FAUCET THAT I HAD...IN NO TIME AT ALL THEY RESPONDED TO NOT ONLY FIX...BUT REPLACE MY FAULTY KITCHEN FAUCET IN RAPID FIRE FASHION...ZACH ,,, THE PLUMBER THEY DISPATCHED GOT ALL THE ISSUES UNDER CONTROL AND GOT ME UP AND RUNNING WITH A REPLACEMENT FAUCET IN NO TIME AT ALL !! THX ZACK! YOU DESERVE TO MAKE $100K A YEAR!

The receptionist who answered the phone was very rude. She informed me that she would call me back in a few hours to let me know if someone would be able to come out to my home for the day, when I told her I would continue to call around she immediately got a nasty attuned with me claiming that I was rude to allow her to pull one of her guys off of a job only to choose someone else. I tried to explain that this was not what she said to me but she continued to be rude. I will not return nor will I recommend them to anyone

Anthony and their colleague was very professional, timely, and resolved our issue quickly. The receptionist who booked the appointment was professional, kind, and helpful. Very happy!

Axis did an instant hot water replacement/installation for us and we could not possibly be happier with everything from start to finish. This company and especially their field employees are top top notch. We are very very happy...nice job to all!!!

What a phenomenal experience! I had a pipe break under my slab home and after two days of work, everything was fixed, clean, and back to normal! Staff was professional, respectful and clean and the work was outstanding!

My plumbing problem was so difficult. Kyle came through all 3 days. What he didn’t know, he knew who to contact! DZ was explanatory, and informative. These guys really know their stuff! Time for a raise!

I was having one heck of a time with my hone warranty. Took them months to respond to me about my hot water tank. So I called around and I got the number to axis plumbing and gave the number to my home warranty and they called them
To set up an inspection. Patty called me the next day and she was awesome! Patty was amazing in walking me through the process and the best part was I did not have to deal with my home warranty people at all! Patty took care of everything! I would recommend these folks to anyone! They are simply amazing!!! Thank you patty and crew!

Useless company. Didn't address our issue properly and ended up flooding our basement because of it. Left a message so I can discuss the issue with someone and wasn't given a call back "because there wasn't as issue." We didn't pick these idiots, our terrible home warranty company did- do not use this company or HSA Home Warranty. 0/10 do not recommend.