Reviews of local pros in Parma, Ohio

4.8 based on 1662 reviews Back to the listing
    5

    ⭐️⭐️⭐️⭐️⭐️
    I had a great experience with The Plumbing Solution ! From the first phone call to the completed job, everything was handled professionally and efficiently. The plumber arrived on time, was courteous, explained everything clearly, and got the job done right. They respected my home, cleaned up afterward, and made sure I was satisfied before leaving. It's rare to find a company that delivers both quality work and outstanding customer service—I'm so glad I chose them. Highly recommend and will definitely use them again for any future plumbing needs!

    5

    I highly recommend The Plumbing Solution because of their skill, punctuality, and expertise. Mike and Dawn have worked for us previously, and are always very fair and knowledgeable in their field. We will continue to rely on them for our future plumbing needs. We especially love our new sink pictured with the review. Thank you!

    5

    I called the plumbing solution because I read a review of another customer getting recommended to call a county service number. I thought that was interesting so I wanted to see what they would say to my issue. After briefly describing my issue to Dawn, she recommended I call the same number and have them look at my sewer line. I did as she suggested, they came out same day to fix the issue. The line was snaked and jetted and my service was returning to normal. I can't comment on the plumbing solution's services but I can say it is respectable to see a company turn away profit when there is a free solution for customers.

    5

    Always a
    Job well done!

    5

    Mitch was her on Friday unclogged bathroom sink, today 2 other guts came in a fixed broken pipe in basement shower an installed fixture. They were all great, cleaned everything when done. Polite, professional. An they worked with my home warranty which is great hard to find a company that will work with home warranty.

    5

    I called Mayer Plumbing after asking my local neighborhood website for plumbing recommendations. Since then, I have used them several times for clogged drains, toilets and HVAC maintenance. Each time I was scheduled very promptly, the serviceman have been very nice and the prices are very reasonable. I would highly recommend them to anyone looking for plumbing services.

    5

    I had many companies over for estimates. I used to be in the business years ago when I was younger so I knew what to look for. This one had Kevin doing the job. He was polite, professional and especially honest. He and Jason came in and did a remarkable job in a time that I thought could not be done. During this time I had Covid-19 concerns and they rescheduled without any problem. I want to thank the office personnel for calling me on a Sunday to confirm. They ware remarkable. I think this is the best company in the business . Hats off to Kevin for being so forthcoming.

    5

    Easy to schedule, arrived on time. Resolved a slow draining pipe in the basement, technician covered all the details and options. Have used Mayer Plumbing previously.

    3

    Mayer plumbing did some work at the house, I asked the tech the cost of installing a faucet and garbage disposal, he quoted me $149. for each. Another tech came out for the installation....quoted me $199 each. I explained that the previous tech quoted me $149 and it was on the invoice. He called the office and verified it. Then he comes back with to install the sink mounting flange for the disposal it would be another $50. It's only $149 if it's changed disposal for disposal. Now that's ridiculous, disposals are rarely changed with exactly the same model. Beyond that the assembly to install was included with the disposal. So, I agreed as this was being done for an elderly family member and I was not present. However, I called Mayer to speak with someone regarding this apparent bait and switch and my call was not returned...With so many elderly people in Parma be careful what you agree to.

    1

    This past Saturday my husband and I had a sewage back up in our basement. There wasn't much water, but we wanted to address the problem immediately. We called Mayer Plumbing. After giving us a two hour window to arrive, they came 40 minutes past the timeframe. When they arrived they briefly assessed the problem externally and quoted us $475 to fix the back up and an additional $89 for an emergency call. My family suggested I challenge the price since it was high, but my husband I decided to let it be. When they completed the work they told us it was fixed for now, but that we would have a back up again in three to four months. They said the major backup was past the property line and we should call the city to resolve the problem. Either way, I thought this seemed off since we have been in our home for two years and haven't had a single backup.

    The following Monday we called the city to have them assess the problem. In my city, the homeowner is responsible for everything up until the main. They suggested I call Mayer Plumbing back and request they come out and complete the job. Not to mention, the city also felt we were overcharged originally. When I called back, I was told a portion of the pipe needed to be replaced and that it would cost $1,000s. I called the city back and they questioned this response and decided to investigate the pipes with a camera the following day. The city found that Mayer had only carved out about 25% of the roots blocking the sewage line (pictures below). They said they could easily get most of the blockage out if they came back and that I didn't necessarily need to replace the pipe right now. Fortunately, our city service workers were kind enough to call Mayer themselves and suggest they finish the job. Mayer came out and cleared out the pipe (at no additional cost). We had a family member come out and ensure the job was done right.

    As a young, female homeowner, I feel taken advantage of. If the job was done right the first time, I could have saved myself the headache of calling the city and Mayer multiple times to try to have this resolved. I also felt the job was done half-heartedly in hopes we would have another backup so they could have more work down the line. I do not plan on using them in the future.

    5

    Mayer Plumbing waterproofed part of an apartment building and were absolutely amazing. They were so mindful of our property and took extra care to not cause damage to our grass with their heavy equipment. Their employees expained what they were doing and were absolutely professional. Many thanks for a job well-done.

    5

    We've used this company many times for bathroom remodeling, grinder pump repair, furnace cleaning, hot water tank replacing, and more. We have found Mayer Plumbing to always be moderately priced compared to other companies. The owner is great to work with. I highly recommend them and have had many of my friends use them with the exact same feedback.

    5

    Excellent service experience with Mayer Plumbing. Free quote was done promptly and without issue. Technicians were very professional, mindful of property, walked me through the steps of what was being done and ensured that the job was done right!

    I highly recommend Mayer Plumbing! They will be my regular plumbers from here on out!

    5

    I have utilized Meyer Plumbing since 1980. The service is always of the highest quality, and integrity of the staff is without question. Simply a company I trust to always do a great job, at a fair price.

    5

    We just used Mayer plumbing for an extensive outside drain and water proofing job for us after receiving several quotes they were the most reasonable. The owner himself gave us the quote and was very professional and upfront. The entire process of the job went very smooth. Would highly recommend.

    5

    Highly professional company with technicians that know how to treat a customer and achieve great results when the job is finished. Kudos to Lance. On time and completed in timely manner. A big shout out to Jason as well for fitting me in before the holiday! Highly recommend for your plumbing needs.

    5

    My Wife Catherine and I wanted to thank you for your plumbing svc's.
    We had several plumbers and home improvement companies quote us on providing a solution to our leak in the bathroom down to the kitchen. Many of them gave us solutions that ranged from Tub Replacement to entire Bathroom remodels. Jason came to speak with me and listen to our issue and worked with us on finding an economical solution for us to fix the issue we were having.
    Jason simply gave us what we were asking for and did not try and upsell us on more than we needed.
    Adam was the plumber that came in and did the job superbly. He was professional, efficient and thorough.
    We thought we had a major unplanned investment with tub replacement and thought the job would take several days. Until Jason spoke with us and explained he can fix this in 1 day for us.
    We now have the leak fixed, new fixtures and our bathroom back on a 1 day job.
    We are so glad we called Mayer Plumbing
    Thank You
    Shaun and Catherine Rook

    5

    Mayer Plumbing kept the plumbing working in my mom's 100-yr-old house for decades. Everyone who came was honest, competent, patient, and kind. I was always glad she had reliable people with integrity able to help her.

    5

    Excellent customer service. Justin did great work and was very easy to communicate with. Thanks to the whole team at Mayer plumbing,

    5

    I love Mayer plumbing! I can’t recommended them highly enough. I’ve had so many sewer/ heating and cooling issues since I bought my house and Mayer plumbing has taken care of everything. They’re hard workers and it shows. They are very friendly and professional. Very efficient. A sewer repair that was schedule for three days they finished in one. Amazing customer service as well. Again, I recommend Mayer plumbing for anything you might need.

    Always excellent!!!! Prompt and reliable. We will continue using Mayer for all of our plumbing needs!

    5

    I trust this company. They do good job and thier workers are clean and very professional