HVAC reviews in Pataskala, Ohio

Nick was very professional and knowledgable. Found my hvac issue within minutes and set up a plan for service.

Great service our service tech josh explained everything was very polite and had good knowledge of hvac I would highly recommend federal elite.

Technician Corey is awesome. He is really there to help the customer in anyway he can. He is very respectful, polite and helpful.

I had to go to work and they ended up charging my wife almost $600 to replace a blower wheel. They told her the blower wheel costs over $400 when in reality it costs about $100. That is just dishonest in my book.

Our ac had went out & dave cox was here fixing it within 24 hours of the phone call! he was very professional & polite & took a little less then a hour & it was fixed, i highly recommend.

Great and reliable company! Great customer service! Special thanks to Corey who went all the way to find the problem! The other company before them could not do it. Thank you Corey! You are the best!

Nick was so helpful!!!!! I could not figure out the pilot light and he managed to help me get it up and working so quickly!! He was so wonderful since I couldn’t seem to get any help from my landlord. Would definitely call him for help again!!!!

This company takes care of my furnace every year super easy to schedule great staff. The technician was very knowledgeable and ran me through what he did. I highly recommend

Josh and Paul are amazing!!!!! I don’t know where you guys found them but please keep them!!!!! Most humble guys around and efficient at their jobs

After the winter storm event last night, my furnace stopped working. Ben Davis -technician - came to my rescue quickly and was able to diagnose and fix the problem. Thank you, Ben, and Elite for your dependable service during a difficult weather event!

Want to give a big shout out to the staff and crew who did a very quick turn around when our AC that went out the other day. The quote and repairs were done within a few days on our commercial building. Consortium Communications gives your company a big 2 thumbs up

I could not have asked for a better customer service experience. I was not only given the best competitive price but I was also educated on my new heating and cooling system. Everyone was very pleasant to have around and got everything done fast and efficient. Could not recommend a better company enough. Give them all a raise!

Have had nothing but excellent service from Fedral Elite of Pataskala. Corry and his service techs are prompt and courteous and are mindful of delivering A-Plus service at a reasonable price!

At my business I had a problem with a wall mounted unit (installed by someone else) and after working on the unit for an hour or so they thought the problem was solved. Unfortunately the next day the problem re-occurred. They came back out that morning and troubleshot until a leaking valve was found to be the issue. Now everything is working fine. Thank you guys - excellent professional,prompt service. Highly recommended.

Gave us amazingly fair pricing, good work, and wonderfully professional. I mean…. They even brought in my trash can after the garbage truck went through. Sean, Mike, and Ben were awesome.

I’d poach them to come work for me, but then I wouldn’t have them for my HVAC needs.

Wes the tech was an absolutely world class when showed up to my home on an emergency sameday repair on my Fuel oil furnace. Wes quickly and accurately diagnosed my issue. Wes explained to me in detail the problem furnace was experiencing. Demonstrated to me how the furnace was operating before and after the repair was completed. Restored my confidence in my fuel furnace. Thank you Wes! Thank you Federal Elite.

We started using Federal Elite in 2015 and were very happy with their service. So happy that we signed up for their preventive maintenance program. After several scheduled maintenance calls we started having problems with our unit being able to cool our home in early spring 2016. They made several attempts to fix it which included welding a cracked line. This would work for about a week and then they would come put some dye and Freon in to determine where the leaks were. This happened several times, some of which would be only Freon to keep it going until they were able to come back out. At the same time our carbon monoxide detectors started going off randomly and unannounced to me all of the Freon was leaking into our home where I live with my wife and two small children. During this time we experienced headaches, dizziness and a coughing spells. Our six year old was taken to the doctor for throat pain, ear pain and a cough during this time. Finally they replaced the line and it all of our symptoms went away. At this point they told me “the previous company” had bypassed our pressure switch causing our compressor to go out. I then requested to speak to the owner. I got the runaround from his office before finally being contacted by him. I asked him why the bypassed pressure switch was not caught on any of the maintenance they performed and of course there was no answer to this. I informed him of the issue with the Freon and told him, we would not pay to fix the unit. At this point he agreed that if I were to pay the cost of the compressor ($1000.00) he would not charge us for the previous trips and this would fix the problem. A week or so later we were having problems again. I tried to contact the owner and was told he was in the hospital. His service manager than came out, now he said it was a problem with the outside loop, it was too short? This is on a unit we had put in 5 years ago that has always functioned fine and passed several of his service inspections. His office then told me they would do no more until I paid the $1,000.00 for a part that did not fix the problem. They gave me a quote of $8500.00 with no guarantee to replace the loop. Finally after speaking with his office several more times and threatening not to pay until I spoke with the owner, he finally called me for the second time. I asked for a summery and quote in writing but never received one. I sent his office a reminder a few day later and still nothing. I will say everyone they sent to my home was very nice and professional although in my opinion his management team and office staff leave a lot to be desired. This has been an extreme inconvenience and cost us countless trips (I would guess 20+) and an unacceptable amount of lost work hours. We own a service based company and have an understanding of the time and effort they put into this but have no understanding of the lack of communication and disregard for our time, and especially the danger they put our family into by continually pumping Freon into a leaking unit and in turn into our home.

Joe Miller/ President
All Pro Overhead Door Systems, LLC
614-444-DOOR

They worked on my oil burner furnace in 2021 and got it running, but still has problems,but this review is about a quote that I was supposed to get for a complete new system. Their guy already got all the information he needed and had to work up a quote for me to take a look at, and can't even get a call back.I guess they are to busy and don't need my business. Operating a business like that just might run it into the ground. I will take my business elsewhere. Do Not recommend.

At a time when I was completely stressed out, Elite came to the rescue! Hot, uncomfortable and unsure about what was happening with my AC unit, a sympathetic woman named Christine quickly reacted to my problem at a time when they were overwhelmed with business. A tech named Cory Bible came to the rescue. Cory was incredibly courteous and instantly made me feel comfortable; he treated me like a friend. He set straight to work evaluating the situation. He took the time to explain what was going on, and how the situation could be addressed, and handled it quickly and efficiently. He also explained how to look for possible issues going forward. He gave me a business card so I could call on him if I had any subsequent issues. Thank you so much, Cory! You truly are an asset to your employer. Elite is lucky to have a professional, knowledgeable and considerate tech like you. Thanks for everything Elite and Cory!

Paul C did a great job to resolve our HVAC leak for a quick resolution. Appreciate him driving after hours from over an hour away on our behalf.

If it wasn't for the nice technician during the diagnostic this company would not be getting any stars. He was very thorough and explained everything.The diagnostic was the same day as we called. After the diagnostic on Thursday morning we were told that a salesman would be out Thursday afternoon. Then he called Thursday afternoon and said he'd be out Friday at 7pm. But he never showed up or called and I am writing this review Tuesday evening. Keep in mind my AC went out in August and time is of the essence. When they didn't show up or call Friday I decided to call Creative Air Saturday and I now have a new AC unit on Tuesday. Federal Elite will be getting no more business from me and I will now be recommending everyone to Creative Air where they care about people's time and taking care of their customers.