Reviews of local pros in Pataskala, Ohio

As a fellow Pataskalan , Eagle was a savior for a whole new ac/heat system upgrade. When you get a Quote for any related services, give Tony and his Team at Eagle a shout, you wont be disappointed. The guys were professional, clean and did great workmanship. Thanks Eagle.

Kon came out to assess our AC unit and was extremely friendly, personable, and was really honest as we discussed possible solutions.

They were quick to respond, friendly, meticulous, got the job done very efficiently, even on a after hours call, & fair in their pricing. They also specialize in mobile homes. We're very happy & satisfied with them fixing our central air unit. If we ever need them again, we'll always call them. Thank you for your specialty service in saving our central air unit.

I have been chasing an issue with my homes a/c for a while now. Thankfully I decided to have another HVAC company come out to take a look at why my a/c keeps freezing up. Well, the Eagle techs displayed a completely different level of competence (much higher) than the last company I dealt with. They noticed an obvious (to them anyway) issue that should have been caught or at least addressed before. After a few hours the a/c was running properly again. I waited to write this review until we got another heat wave, and well...the a/c is still working just fine. I will never EVER use another HVAC company. Prompt, professional, knowledgeable, extremely fair and clear pricing, and local. I highly recommend these folks.

The my came before their estimated time of arrival which was nice and the guy that looked at our system was very professional and explained his findings and helped us understand our system a lot better too. Luckily for us it was an easy fix. He was in an out in under an hour. I definitely recommend this company!

We had our central air unit installed in our new home May of 2016. Weeks after the tech left, we had issues with no cool air blowing out of the vents. After 2 service calls that summer, the issue occurred again at the beginning of the next summer. In the summer of 2017 we had 2 different techs out for a total of 3 times. They said the issue was resolved. This summer, our ac broke again. After arguing with the company that we would not be paying a fee since the issue was on their end, we finally convinced them to send someone. We had a tech out who was wonderful and finally found the real issue. Luckily everything was repaired. This week, the unit stopped working yet again. We had a tech out who determined the issue wasn’t with the unit but rather with a breaker, and charged us a full service fee of $140. After 7 service calls for their mistakes, and weeks spent every single summer without ac, they refused to work with us on the service fee when I called in to speak with management. I understand this last problem was OUR FAULT.. but with that being said; we have had 4 different people out here 7 times with issues to the unit and have been 100% understanding through the frustration. management refused to work with us on the service charge stating we were out of warranty. I don’t except something that was our fault to be fixed for free, but for the sake of good customer service, a lesser charge of even half would have gone a long way for us. The last technician who actually fixed the problem was great and very helpful, but the customer service with this company is less than ideal. After all the headaches we’ve went through, do yourself a favor and please hire a company who knows what they’re doing to install your unit. It’s not worth the headache and time spent dealing with it to hire this company.

Jesse came out first thing in the morning when our furnace stopped working and was extremely professional and thorough on checking our furnace. He took everything apart and checked every function and even checked the vents under the furnace and on the roof to ensure there were no clogs. He determined it was the control unit that was shorting out and even had the part on hand. He also walked us through preventative maintenance tips to extend the life of our furnace. Price was very reasonable and he was here for just over an hour. Will definitely call them again!

I cannot speak highly enough of my family's experience with Eagle. We have been Door-Mar customers for years, and the upstairs AC unit of our dual system finally died after 21 years of service. Naturally, we went to Door-Mar first for our quote to replace both 21 year old AC units, because that's who we had used for the last several years for our HVAC work. They quoted us what I thought was an outrageous price for two low-quality builder-grade systems, and frankly I was insulted by their quote after having been a loyal customer for so long. So we got 3 more quotes, one of which was Eagle (who came highly recommended by my parents). Tony, their representative, came out to the house and took over 90 minutes to thoroughly look at our setup and estimate the exact needs of our house, while the reps from other companies were there for 15-20 minutes and seemed to take less care in their estimates. Tony's attitude, obvious attention to our exact wants and needs, and overall outstanding professionalism left a very distinct impression on us. We received their quote immediately, and after the other quotes came in, Eagle was still a little high in our opinion. They were 3rd highest quote, but offered the best service plan and name brand equipment vs the other 3 quotes. We reached out to Tony and expressed our desire to have Eagle do the job, but we also expressed that we needed their pricing to be a little more competitive. Tony and the team at Eagle sharpened their pencils, and were able to come in as the 2nd lowest bidder while also still offering the same service and equipment. It was a no-brainer for us. They offered convenient financing options, were able to get our installation set up promptly, and the crew that did our installation was very respectful and pleasant to have around the house all day. In fact, the job was quoted to have 1 crew install both units over 2 days, but when our installation date came, 2 crews showed up and knocked out both installations in 1 day. We were thrilled. I own a couple small businesses of my own, and I am constantly griping about how customer service is lost in today's world. That is absolutely not the case with these guys. I haven't experienced customer service this outstanding in this field of work in years, maybe ever. This review doesn't even do our experience justice, it was top-shelf Grade-A out-of-this-world exceeding of our expectations. Tony, if you ever read this review, just know that you really knocked our socks off my man! We are over the moon impressed. Thank you Eagle for treating us right, and make sure you take care of my guy Tony!

They came out for air conditioning unit told my husband it works better with a new furnace so he replaced both. For 10,000 they said they have ro by law put a blower on now it don't blow to parts of my house it to large for my electric box so they said I have to replace that at my cost cause of what they did. If my house could not handle it then they shouldn't have done it. Living room and bedrooms always cold in winter . I have a heart condition and can't handle the heat and 90 in summer. Great job

We have called Eagle Heating and Cooling several times over the past few years when we have had AC or furnace issues. The most recent time was this morning. They have always been very accommodating with our busy schedule and extremely fair and honest. We keep asking them if we need to replace our 20 year old AC system and rather than sell us a new system they continue to save us lots of $ and get our current AC up and running for another year! I HIGHLY recommend them to anyone looking for excellent service and honesty.

Our air conditioning system was old and on it's last legs. They came out and gave us a fair price for a quality unit to be installed. We are very happy with the Carrier unit and works much better than our old furnace that was only a few years old. They are very professional and did a great job on the install. They also offer financing through a 3rd party.

We hired this company 15 years ago in our last house. When the heat suddenly went out in the new house, just a few days after moving in, we were at a loss of what to do. After terrible experiences with a two other companies, I remembered Eagle. We called them and in just a few days we had a completely new furnace and A/C. They were polite, professional, on-time, and able to handle a complete replacement and removal of the old (25+ years old) system. Could not be happier! Everything was perfect. It was raining on installation day and they were even scrupulous about not getting any mud anywhere. I absolutely recommend this company!

Our AC went down on a mid=90s day about a week ago. Our technician Khan came at the end of the window of service - after 5pm. He let us know that he had been working on the OSU campus all day in the heat and his clothes were soaked in sweat. He had every right not to be in a good mood, but that wasn't what happened! He could not have been more pleasant or kind! He was funny, he worked quickly, he solved our problem, and the whole experience was extremely positive.

Our AC unit stopped working on one of the hottest days of the year. I called in the morning and they came out the same day. Freddie was our repairman. He stayed late to get our AC working and gave us a fair price. He was very professional and took time to answer all of our questions. We have used this company in the past and have always been happy with their service. Highly recommend!

Had a new HVAC system installed in my mobile home and I'm very pleased.
Technicians Lee and Josh did a excellent job.
They were very polite courteous and friendly.
Will definitely suggest to anyone needing HVAC service to call Eagle Heating and Cooling for there assistance.

I had 3 HVAC companies quote me for a new system. Arnell at Eagle Heating and Cooling was the most up-front and honest with his pricing and asked me questions to determine what I needed in my home. They saved me thousands of dollars compared to the other quotes I received as well. I definitely recommend their services! Arnell was kind and always making sure I knew what we were getting. He didn't try to oversell us on equipment we didn't need. They were able to help me quicker than other companies as well. The install crew was friendly and quick.

I purchased my new home in Pataskala (it was built 2022/2023) three months ago. Last weekend (Sunday) during the serious cold snap - where the temps were below freezing at night - my condensing unit started making a horrible sound and the top blade would keep clicking (loudly) while spinning and shutting off. I do have home warranty - so I contacted them to have a company come out. Since Monday was a holiday - a person didn't come until Tuesday. They inspected the unit and informed me that the unit had NO freon! And they were unable to determine where the leak was because of the cold temps but - but they were able to determine they believed it was caused from the unit not being installed correctly - by your company. They informed my home warranty plan with their findings and now my home warranty plan won't pay for repairs. So, I looked at the unit inside my manufactured/mobile home and it has your company logo/name and it is signed by Lee & Josh W. So, NOW I have to pay for repairs of this unit and for freon to get this running. I am now running on emergency heat and my electric bill is going to go up. I just bought this place and now I have to repair or replace a unit you installed on 1/11/2023!!! A year ago! If you have them install anything - double check their work and or ask for a warranty from them to repair it because a home warranty will NOT cover repairs if the unit was installed incorrectly.

From a person that has maintained commercial HVAC units. I highly recommend Eagle Heating and Cooling. I had the pleasure of working with Arnell, the owner of the company, and he was amazing from start to finish.

They were prompt and professional, showing up on time to take measurements and provide a quote the same day. Arnell personally assessed the unit I needed, and we had a great conversation about the options. I was even able to inspect the unit before installation, and when I decided to upsize from an 80,000 BTU to a 100,000 BTU furnace Arnell made it happen. That level of customer care really impressed me.

Their pricing was fair, their work was top-notch, and the whole experience was stress-free.

I’m happy with the quality of their work and highly recommend them to anyone looking for excellent service and a trustworthy team!

Called on Monday morning, tech showed up Tuesday morning early and on time. Fast and efficient. Went thru all parts and furnace working again. Eagle heating and Cooling are great, honest and priced right.

After 2 days of no call, no shows from a company with enough money to put ads on the radio, I happened to drive by a residence near my house with an Eagle truck in their driveway. Told my fiancé we should call them. So glad we did! He called on a Monday evening (6pm)during record breaking heat. They offered to come out that evening; however, we declined. Set up an appointment time range for 3pm-6pm the next day. Austin arrived approximately at 3:10pm. He DID NOT approach the situation like a salesman. Appeared to be knowledgeable and honest. Our AC is working great now because of him and his hard work. We will definitely be using Eagle in the future.

We have used Eagle Heating and Cooling for several years. We have used others, but we're never quite satisfied. Either the techs always needed to call the office, or seemed to be trying to upsell us, even on a minor item.
We have had no such problem with Eagle. Their techs are respectful, know their jobs, and show up on time. We will continue to use them, and refer them