Reviews of local pros in Pickerington, Ohio

Ohio Water Heaters is 5 star across the board. 1 - Excellent communication… this one is big & Mike communicated with us before (gathering info & explaining our options), during (telling us why this product was the best fit, explaining the modes, etc.), and after (making sure everything was working as expected). 2 - Timeliness… we were scheduled immediately & they arrived when they said they would. 3 - Professionalism… knowledgeable & total cleanup after installation. In addition, they were considerate and polite. Everything you want a service to be, but rarely get!! We have nothing but great things to say, thank you Mike & Blake!!

Brian was very personable and an experienced plumber. He met all our expectations completing a duel water tank install with geothermal system connections.

I called and had no heat. They were to my house within one hour and the same day were installing my new furnace. Great price, great service I would highly recommend!

I had a water crisis late in the evening and want to thank Tammy for instantly helping me and calming me down through the process. First thing in the morning she had Elizabeth onsite to access the issue and later had Steven scheduled to replace my hot water tank.

This is the second time I've used them and the entire team has been great to work with. Thank you all for your outstanding customer service.

Always try to support my fellow veteran businesses. Tech arrived as scheduled, quick diagnosis, due to the age of the unit had to order a part, installation of replacement part expected in a couple days.

Josh, Elizabeth and Tammy were absolutely amazing. Took what have could have been a bad day into something that wasn’t too bad. Prices were reasonably and communication was top notch. I highly recommend!

Water heater leak started meaning we had days before it quit completely and are going out of town in a week. Decided to get quote from here bc of high star google rating and being family owned and within minutes had a real person reach out (Tammy and Micheal)! I was so happy to not be placed through an automated gauntlet of harassment. We knew what we wanted and that it had to be soon. Pricing was simple and they offer military discounts, comes with a warranty, and financing was offered without upselling pressure or needing knowledge of this kind of appliance. Work was scheduled within 12 hours! Good communication for techs arrival with the ability to be flexible when I needed extra time before the appointment. Garrett, the tech, was on time, friendly, knowledgeable and treated us like friends! The job was done quickly and correctly. All our questions were answered and we didn't have to clean up after him. Garrett is who I would choose for any future plumbing issue we ever have! Less than 10 minutes after the job, Tammy reached back out to make sure we were satisfied and email confirmations of everything. I can't think of a way this potentially stressful process could have gone better or we could have developed confidence in a company faster than we did here. I am proud to be an Ohio water heaters customer and help promote their business style and customer service habits!

Professional, quick to respond, and fair priced. The plumber, Brian, was thorough and friendly. Thank you for the prompt help with getting my water heater replaced.

Brian was great and provided a quick turnaround on our water heater replacement. He didn't try to nickel and dime us, and was upfront about all the costs and processes.

Elizabeth and Josh were great. Very professional and polite. Josh had a bad night with his auger breaking during use but, we were able to get it fixed and we all had a good laugh. Josh was able to get the clog out of our drain with the second auger he used. They had it finished within an hour.

I contacted Ohio Water Heaters about a noise in my furnace and received immediate response, easy scheduling and steady updates by text right up to the service call. Very professional, gave good guidance on maintenance, and answered all my questions. Definitely recommend OWH!!

Our furnace was acting up and we weren't sure what was going on. We reached out and got a call the same day and a service technician, Doug, coming out to check things. It turns out it was an issue with our filter since the size we need isn't produced any more. Doug was very helpful and professional. He offered to get us a quote to help address the furnace filter opening so that it will go back to taking a filter size that is standard.

Brian was a courteous, kind professional and he and Doug worked well together to install 3 new toilets in my home. I am pleased with the results and would recommend them to my friends needing plumbing work done.

I had Joshua and two of his fellow technicians come to my home to replace my existing tank water heaters with a tankless water heater system. They showed up when they said they would. I spoke to them about my questions and requests and they were able to accommodate everything I asked for during the estimate process. They were kind and professional and cleaned up after themselves after the job was complete. I would highly recommend them and will definitely use them again for any other plumbing needs that may arise.

Ohio Water Heaters was easy to work with from the people in the front office to their technicians. Before the end of the year, I decided that I wanted to take advantage of the tax credit on a heat pump water heater. They were able to get me on the schedule and I have nothing but good things to say about the installers. There were a couple of minor things that needed addressed after the install and they were quick to come out to get things taken care of. I highly recommend this company!!

I recently had an exceptional experience with Ohio Water Heaters, and I’m thrilled to share why they deserve a full five-star rating! From the very first contact, their customer service was top-notch — friendly, responsive, and genuinely helpful. They took the time to understand my specific needs and provided clear, honest advice about the best water heater options for my home in Ohio.

The installation team was punctual, professional, and highly skilled. They worked efficiently without cutting any corners, ensuring that every aspect of the setup was done perfectly. I appreciated how they maintained a clean work environment and respected my home throughout the process. Their expertise was evident as they explained each step and answered all my questions patiently.

What really sets Ohio Water Heaters apart is their commitment to quality and customer satisfaction. The equipment they installed is energy-efficient and has made a noticeable difference in my water heating performance and energy bills. Plus, their pricing was transparent and fair, with no hidden charges, which made me feel confident in my investment.

Since the installation, the system has been running flawlessly, providing consistent hot water whenever I need it. They also offered excellent follow-up support and maintenance tips to keep everything in great shape long-term. It’s clear that Ohio Water Heaters stands behind their work and truly values their customers.

If you’re in Ohio and need reliable, professional water heater services, I highly recommend Ohio Water Heaters. Their combination of expert knowledge, outstanding service, and quality products makes them the best choice. I couldn’t be happier with my experience and give them five stars without hesitation!

We recently had Ohio Water Heaters out for a quote on a dual tankless system. I was very impressed with their professionalism and the amount of time the technician spent thoroughly inspecting our current setup. While we ultimately decided to go in a different direction that was a better fit for our specific equipment requirements, I really appreciated their service during the estimate. Great company to have on your list for a plumbing project.

I wanted a whole house humidifier. They got it installed the next day at a very reasonable cost. The installer, Matt, was on time, friendly, efficient and gave great explanations for how it all works and he answered any questions I had. I like supporting local businesses and this company made that very easy.

Eric did a great job letting me know when he was arriving and explaining the issues with my AC unit. He gave me options for getting my system back up and performed the work quickly and efficiently.

Mike was super cool and very professional. Explained to me my issues and ways to correct them. He also gave me so preventive measures to keep the unit functional. Money well spent.

A series of unfortunate events led to me missing Mike at the door and he went out of his way to come back and do a thorough review of my AC system. He then was able to fix the issue. Meant a lot to keep my 4 month old baby cool. Would def use this company again!