HVAC reviews in Solon, Ohio

PK Wadsworth always does an excellent job with our heating and air conditioning issues. Derek Cannon is the technician that we use on a regular basis. He is highly professional and always solves the problem.

Ben, from PK Wadsworth, came ended a general plumbing inspection of our house. This was complementary. I learned several things about maintenance that I was not aware of. We have used PK Wadsworth for our heating and air-conditioning, but not for plumbing. After this visit, I would consider their service In the future.

Phoned this service provider today and spoke with a very pleasant receptionist who took the lengthy details for two service calls and was advised someone would call me back to get the calls scheduled. Received a call back in a very timely fashion from a very rude receptionist who hung up on me because I did not readily repeat the lengthy details of the service calls. I called back thinking the call dropped and she admitted hanging up on me. Its unfortunate that they have people on the front line of their company turning away business with their unprofessionalism.

Dantae did an excellent job. He arrived on time, was very efficient and explained what he was doing in the service call. I recommend him highly.

Jerrell was great and informative. He helped me understand how to maintain my system and provided great advice. Super friendly too!

Technician Mike Matuszewski came out December 1 for a pressure switch fail on the furnace. Mike really knows his stuff. Extremely knowledgeable and professional and quickly diagnosed the problem and came up with a solution.
Technician Ethan Milko came out November 7 for a leaking condensation collector box and inducer motor issue with the furnace. Ethan also quickly identified the issue, ordered parts and was back as soon as the parts were available.

These fellas were not only knowledgeable but also very personable and easy to work with. If I have issues again with my furnace I hope that they are available to work on it. I trust them.

Sal did a great job with my furnace and air conditioning system inspection. I would recommend him to family and friends. Very knowledgeable and took the time to show me around my heating and air conditioning systems. Five Stars

We had a great experience working with Eric. He answered all of our questions and we are very happy we went with PK Wadsworth!

I just had a great experience with Ethan when he came for a furnace tune up today. He was friendly, efficient, wore floor savers, explained my options and gave me a good overview of my furnace along with some good safety tips. Highly recommend and will have him back out in the spring to do my AC unit.

Mike Matuszewski was fabulous. He moved my carbon monoxide monitor to a proper place, he changed a filter that was not on my furnace, he explained why my furnace was making noises and gave me insight as to future services. He was so knowledgeable and it was much appreciated by me.

Jermaine Jolly is a great HVAC specialist and has demonstrated great attention to detail and hard work in getting my steam boiler back up to speed. My boiler needed a full black iron near boiler re-pipe. Jermaine designed the piping and executed the job with professionalism. When problems popped up after the initial work Jermaine came back to fix the problem areas and address my needs. He’s a hard worker and a good person.

Pete was very friendly and provided helpful information when I asked questions. He didn't just tell me the problems he found, he showed me.

Want to thank the PK Wadsworth team and specially Ethan who came in last minute when our furnace stopped working during the winter storm. Ethan did a thorough diagnostic and provided multiple options so we could pick the one that made the most sense. He then followed that up with a timely repair once the parts came in. They will be my first call going forward!

Mike Marconi was terrific. Quickly identified and fixed a problem with our boiler. Very important when it is very cold. Did all this while being pleasant and instructive

Great service person…knowledgeable, pleasant, and helpful.

The process leading up to mikes visit was not so great…the AI agent was not helpful…and never told me when to expect a service agent.

Also…I told a human on the phone yesterday what I thought the problem was and the model of the boiler so the serviceman could bring relevant parts, but that info never made it into the notes for my service call so I know have to spend an additional winter night with no working boiler.

Do not patronize this company! I had them complete a diagnostic on 12/8/25 and my furnace sensor was cleaned . This week my heat started blowing out cold on and off ,so I contacted the company and spoke with the receptionist and was informed my service was under the 60 day warranty and a tech would come out to my home at no charge . Today a very unprofessional technician Ethan Milko showed up an hour late of the window of time of 1pm-5pm today at 6 pm and he was rude and left his equipment in the van. I felt unsafe due to his unprofessional behavior because of how he spoke to me when I asked him a question about my furnace , he was asked to leave my home . Then I received an invoice via email of 99.00 dollars . I will no longer patronize this business find a professional heating repair company.

Every technician that I've dealt with has been professional, courteous and knowledgeable. I had to have a computer board replaced on the furnace and despite the tangle of wires, it was done quickly and efficiently.

It was a pleasure working with Michael Marcinick with P.K. Wadsworth heating and cooling Company concerning my boiler , if I could have given him more than 5 stars, I would have. He was very knowledgeable, explained everything from A to Z to where I understood everything without having to ask questions , that’s how thorough Micheal was. Such a nice and a pleasure to talk to person.

Jarrell Hodge is a very knowledgeable tech answered all my questions was patient and was very efficient at his job. I hope I have the pleasure of having him as a tech once the AC is installed for the preventative maintenance as well. The service that he performed was not listed so I selected AC maintenance, but he actually did preventative maintenance for the HVAC furnace and he was very knowledgeable of his job. He was also very patient when I ask questions. He also reminded me to replace my filters.

Collin from PKWadsworth was absolutely wonderful! He was extremely kind and very knowledgeable and took time to explain everything that was going on with our boiler! He came back several times and went out of his way to make sure everything was fixed properly and that we were 100% satisfied!

DO NOT USE THIS COMPANY IF YOU HAVE A LENNOX FURNACE, AC UNIT OR THERMOSTAT! Apparently this company was good when it was owned by the Wadsworth family. Now it is a disaster and owned by private equity. The manager, Jon, is simply not qualified to be dealing with Lennox customers.Call Comfort MD! We were needlessly without heat for 3 nights because I called this incompetent company first.