HVAC reviews in Solon, Ohio

Ben was great! He assessed the issue with our bathtub/shower spigots and attempted to fix with, however, needed to order parts so another visit is needed.

Ben is an experienced and knowledgeable plumber, I appreciate his commitment to getting this issue fixed and look forward to the follow-up.

We have been searching for nine years for a reliable HVAC service. After nine different companies we feel we finally found one. Collin was knowledgeable, friendly, professional and sincere. Looking forward to seeing him in the spring for A/C tune up.

Ray the Mgr Install provided outstanding service with so much attention to detail. I requested someone with a good knowledge of furnace intake and outgoing pipes. He fit the bill. Very professional and personable crew for my furnace.

Mike was wonderful to work with. He discussed operational concerns between hot water heater and furnace and came up with solutions to minimize future repair needs. His work was thorough and efficient. I would recommend him to anyone needing plumbing/furnace repair.

Our technician, Eric Bowen, was professional, knowledgeable, and was non-pressuring throughout our conversation. We felt very comfortable purchasing a new furnace and AC unit from him.

Clarence and Kenneth did a great job, very professional, pleasant and personable. They thourghly explained what they did and how the system worked plus did a super job of cleaning up afterwards. I would highly recommend them. System is working great and l finally have cold air to escape the humidity and heat.

I had great service. I was able to get my heater fixed the same day I called for an appointment.
Pete was the technician and he did a great job!

PK wadsworth is the best! All the guys were professional courteous and respectful of my home. We were very impressed with the way they did all the work!

We built our house 2 years ago and were having issues with the furnace constantly stopping/starting. After having a few other HVAC contractors who had no idea what the problem was, PK Wadsworth came out and immediately identified that the furnace wasn't installed properly, which was very upsetting to us. Having to install an air box and expand our cold air returns, the issues we were having are now gone and everything is working perfectly. All of the staff, especially the repair technician Jermaine were extremely helpful and knowledgeable. They worked for 12 hours straight to ensure our system was reinstalled properly and working with zero issues. I can't say enough about the knowledge, work ethic, friendliness and professionalism of Jermaine and the PK Wadsworth team. The quality of workmanship and the confidence that this company has far exceeds our expectations. HIghly recommend.

I’ll preface by saying a year prior, they came out in short notice to replace our furnace, and that was a positive experience. We agreed on a price and the service was performed.

Fast forward a year later: I appreciate how quickly they got somebody to come out to check out our furnace, which didn’t seem to be operating correctly. When I scheduled, I was told it would be a $99 diagnostic fee, and the technician would have discretion in pricing. (I inquired in particular because this system is only a year old, and I thought it was still under warranty). The tech took about 15 mins to look things over, and indicated a sensor had some carbon buildup, causing the furnace to kick on and off, and to not heat properly. He indicated he cleaned it. I was charged hundreds for this, and was told the $99 fee was purely for him to show up on my driveway. He said he was not able to adjust the price, and did not have the authority. I called later to inquire about the pricing, as it seemed steep for a job that size. I also wanted to inquire more about the warranty. I was diverted to an overflow call center, who said they would take my notes to send to the office, where I would receive a prompt call back. This did not happen, and still hasn’t after nearly a week, but was prompted multiple times to provide a review, so here I am. I thought the pricing was both high and deceptive, and wasn’t given then chance to review any work that would be done, and for what cost. I will take my services elsewhere in the future.

Brandon & Dylan were professional, informative, and very knowledgeable about what I needed to get my electricity and circuit panel up to code. I highly recommend P.K. Wadsworth. Their pricing is reasonable and they do not sell extras you don't need.

Collin Robinson was excellent! He was very thorough and his explanations of maintenance issues that need to be addressed were spot on.
I really appreciate his Kind demeanour and thorough explanations.
I highly recommend Collin Robinson!

Ethan and Miguel did a great job on my heat pump coil replacement …. Not a particularly easy job.They were communicative, friendly, knowledgeable and proficient. It’s all working perfectly now.

After having a good experience with PK Wadsworth for a service call a couple months ago, we signed up for their service plan program. Last week we had our first annual maintenance service as part of that plan for our boiler system. They were great again. The technician Derek was very friendly and helpful, not only doing great work to maintain our system but also explaining everything he did, answering all of my questions, and just further educating me on how the boiler system works (we moved in this summer and this is our first house with a boiler for heat, so that was very much appreciated). He then came back two days later to replace valves on some of the radiators that were not functioning properly. Would definitely recommend PK Wadsworth to anyone in the area, we’ve had a great experience with them so far.

Collin had been great to work with. Communication is fantastic. Explained everything that was being repaired. Would recommend Collin for any other issues

Ben came out to flush my water heater and did a great job. He showed up on time, looked everything over first, and explained what he was doing as he went. There was only a little buildup in the tank, but he still walked me through what he was seeing and how to keep it from getting worse.

He checked everything over and made sure there were no leaks, and gave me some simple tips on how often to flush it and what to watch for. The price was reasonable, no surprise add-ons, and he cleaned up before he left. I’d definitely call Ben / P.K. Wadsworth for any future plumbing needs.

Garrett with Tri-County services did a great job fixing my shower, that would not stop leaking. He was professional, quick and thorough. Everything works perfectly now. Highly recommended!!

Noah from PK Wadsworth did fantastic work replacing my furnace and AC. Very thorough and kept me informed throughout the install.

91 year old mother's 4 year old furnance (installed by PK Wadsworth) shut down on 12/3/25. She called and was told the first appt possible was...12/8/25. Internal home temp 51 degrees, so off to a hotel. Called another company who was able to come out 12/4 confirming that the control board needed replacement and that it appeared we were still under warranty with PK Wadworth. I called 12/5 at 3:00 to see if they could order the part and avoid 12/8 turning into 12/9 and was told it "had to go to the billing department". It's Friday and I emphasized the need for me to hear back from them before end of day and was assured they worked until 7:00pm. At 6:00, not having received a return call I called again, only to be told that "this is an answering service and I can only pass along your message". Their website states 24x7 availabililty, so I reasoned a supervisor or someone would still call....of course that did not happen. The "other" company, Jackson Comfort Services, told my Mother that they would order the part in the event PK Wadsworth didn't respond (with no obligation on our part). We called them first thing Monday morning and paid them to fix the furnace which they did. Jackson Comfort Services was professional, responsive, and went above and beyond to help. PK Wadsorth? Not at all.
I would advise all consideration for Jackson Comfort Services - thank you Rebecca for getting someone out same day, kindly offering to order a part that should have been replaced by PK Wadsworth under warranty, and for fixing it quickly first thing Monday, 12/8/25. Tom was a great technician!!

We’ve used PK Wadsworth for years, and their preventive maintenance plan has been a good investment to upkeep my HVAC system and make sure we avoid costly repairs. Our most recent service was performed by Ethan, who walked me through everything he was doing and gave me great advice on future work to pursue to keep my system running well. PK Wadsworth is a great business and cares about their customers.

Routine PM was done by Ethan. He was very polite and reviewed the shut off for the furnace if ever I needed to use it
Ethan changed the air and water panel, checked everything was fine with the furnace. He has excellent customer service expertise. Work done was part of service contract.