Plumbing reviews in Solon, Ohio
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My technician Carlo was a relief to work with. He and his assistant were very professional. He walked me through every step of the way. They solved my problem cleaned up and it didn’t take that long. Will definitely suggest Carlo to family and friends.
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Owen and Corey did a great job replacing my old original heavy duty utility sink. Very professional. Highly recommended!
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Outstanding service. Aaron, Chris and the Roto-Rooter team are great. They are friendly, affordable, professional and thorough with all their work. We have hired them for multiple jobs and they always resolve the issue. We highly recommend them!
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Andrew was our service guy sorry don’t recall his last name. Really nice guy hardworking and pleasant. Got our main line cleared up in a timely manner. Better price than a lot of other companies we contacted.
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We recently worked with Chris on a plumbing issue we had. He spent over 6 hours at our house & gave nothing less than 5 star service. He was nice, knowledgeable & had a great sense of humor! He answered any questions that we had & left the place tidy after the job was done. Highly recommend Chris!
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Roto-Rooter scoped our floor drains in basement and concluded we had a broken pipe underneath our basement floor, then quoted $12k+ for repairs. Dubious of this, we hired a 2nd respected plumber and he found NO drainage pipe breaks under our basement while painstakingly real-time reviewing his live camera feed with us throughout the process. Turns out, our basement water leakage was from water coming in from outside; a re-grading of earth to slope away from house is the fix.
So glad we did NOT use RR for this work & they've been dropped from our call list. -
Owen did an amazing job very informative and fast and friendly especially during this weather and it was. Emergency call if I could give him 10 stars I would definitely will recommend him again for any service that someone may need
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I’ve used Roto-Rooter for several small repair jobs. When our shower faucet broke, Owen came out and worked late to make sure the job was done right. He was incredibly friendly and explained everything in simple terms. He made sure everything was clear and went the extra mile. A+
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Owen did an amazing job on my issue! He was very knowledgeable and was very straight forward when it came to any issues being had. I definitely recommend him as the guy you can rely on!
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We needed a toilet repair service and Roto-Rooter sent out a technician the next day. The technician who came, Owen, was friendly, professional, and knowledgeable. He explained the process so that I understood what needed to be done. The entire process was painless.
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Owen was incredibly insightful and knowledgable. He answered any and all questions professionally. Great technician that you can you can tell puts his best foot forward.
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Great work completed with beginning to end of understanding what the issue was and the fix. The Tech, Supervisor, and the adjuster. All were professional and concerned with the customer. We appreciate Roto Rooter support….A job well done. VV and RV
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Aaron started by calling to let us know he would be a bit early. I appreciate this! He was professional and honest about the options and pricing for our repair. He kept me in the loop thru the whole process.
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Cabling five drains, then installing a new toilet, and repiping the pipes under a sink, Robert was efficient, friendly, and kind. The work was well done. We were glad we turned to Roto-Rooter to take care of our plumbing needs!
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Aaron was kind and professional. Handled the repair quickly and efficiently. My cats and dog loved him lol. Price was higher than expected but what isn’t more expensive these days? Aaron offered a coupon that helped bring down the price a bit and I appreciated that.
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Owen was my plumber. He was friendly, thorough and explained everything. He gave me insight on other jobs I had concern with. Highly recommend him and the company.
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During Cleveland arctic period had a pipe freeze and burst. Roto Rooter responded on Sunday and fixed the leak. Then their water damage crew came and removed all damaged drywall and insulation. All personnel were friendly efficient and thorough. Very pleased with their work. Highly recommend them.
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Robert did a fantastic job unclogging my sink! We weren’t sure if our disposal had gone bad or if our sink was just clogged. He was very patient and did an amazing job at hearing all our concerns! He explained several options and even gave me a long term plan on other concerns we wanted to fix in the long term. Definitely will call back if we have any issues and ask for Robert in the future!
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Owen came out very promptly and early. Owen was very nice and professional. He gave a timeline of what was expected and when the services would be done. I would definitely go with this company again
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Carlo was Fantastic! He was on time, was fair and honest about the scope of work, repaired both toilets and was so easy to work with. I highly recommend Carlo for your plumbing needs. I definitely will use him for future projects.
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Absolutely amazing service. Owen and Mike were so kind, so professional, and compassionate. We are super happy with our decision to work with Roto-Rooter. Would give more than 5 starts if possible!!