Plumbing reviews in Solon, Ohio

Quick and easy process from Free Flow that I didn’t even have to be on-site to manage. They did a quality job fixing my botched DIY and I’m very happy with the services. Thanks team!

Showed up after hours did a great job wouldn’t hire anyone else

Scheduled a follow up appointment with us. Came out a couple days later made repairs, installed 2- new toilets and upgraded sewer pipes. Left everything clean and was very professional!

I've hired Free Flow Plumbing (FFP) for the past 1.5 years for all my plumbing needs. Their work is exceptional, bias for action admirable and counsel balanced/wise.

I recently hired them to look at a serious water issue that happened during the severe cold snap. I had a frozen pipe that backed up into an upstairs bathroom and down into my living room. Nick calmly and thoroughly investigated the issue and provided sage counsel, never selling me a service I didn't need. He also came back about a week later and determined a primary cause of the pipe freeze, added a water shut off valve and addressed a few other issues.

I've also hired FFP to install a new hot water heater, replace valves, future proof a new home, and address everyday plumbing needs. I trust Nick's counsel and appreciate that he answers my very basic questions with patience and respect.

If you're working with your insurance company on a claim, I encourage you to find out what kind of documentation your insurance company needs to process your claim, a report with images or just images. FFP is quick to respond to an emergency and keep client plumbing running well. Knowing insurance requirements upfront helps the process.

I highly recommend Free Flow Plumbing for all your plumbing needs!

John came out same day to investigate why our kitchen sink wasn't draining. Determined it was likely due to ice from the extreme cold weather (days later, once temps warned up, it started to drain, so his hunch re: cold weather was spot on). Was nice enough to check in to see if drain was working.

I was desperate to have my kitchen sink and disposal working. Free Flow Plumbing was willing to come first thing the following morning. He was neat and clean, and put everything back in their proper places.
I could also go on-and-on about his wonderful demeanor and how pleasant it was to have him working in my kitchen.

John came out & was both professional & thorough. He explained that the basement drain was backing up due to a clogged kitchen drain & was able to snake it & replace a pipe under our sink. Our daughter was also very happy with the work done by John a few years back when her basement drain was backing up. If we have any future plumbing issues, Free Flow is where we will go!

Excellent service. Incredibly fast to schedule; arrived within the designated hour window; transparent pricing; did the job quickly and completely; and cleaned up after. Will definitely use again.

We have used Free Flow Plumbing for a few issues at our house. They are so personable, professional and knowledgeable. They are also quick to respond and show up. Have only but the best to say about this business.

Amazing is all I can say about this company. Was willing to come to my house at 10pm after seven inches of rain did my sump pump in. When flooded roads prevented arrival gave me advice for how to reset my sump pump so it would carry me through until morning when the flood water receded. The next morning contacted me without prompting and pump was replaced by noon. John was pleasant, personable, and considerate. What a great find in my moment of need!

Meanwhile my regular plumber was sleeping with an answering service....

I went on line to Free Flow Plumbing. My washer decided to pour all it's contents unto my floor. I knew that they were closed because they are closed on Sunday. I decided to fill out a request for service, so that they would see it the request in the morning. To my surprise I was contacted Sunday night by John, the owner.
John wanted to make sure that I didn’t need help that night. I told him it was under control and the next day would be fine.We set the appointment for Monday morning.
Nick showed up on time, listened to all that was going on and then assessed the problem. He explained what he was going to do and what steps we would have to take if plan A did not work. Plan A did work and all is “Free Flowing”!
Everyone was very professional, kind and got the job done.I was very satisfied and will be recommending them to everyone!

When I first called FreeFlow back in early 2024, it became evident I may have had a bigger plumbing issue down the road. After having them back for temporary fixes twice, I finally took their advice and sought a permanent fix for the problem. John sent out his A team lead by Nick and they were able to map out my plumbing system for me, and provide a solution in the form of a new sewer clean out to allow us to reach a clog 100+ feet from the house. They have always been professional, clean, and mindful of my budget. I highly recommend Freeflow Plumbing.

Very prompt service. Came on a weekend and fixed the problem right away.

John is very prompt and extremely knowledgeable. He is our go-to specialist!

This is the second time I've used Free Flow and I continue to be very satisfied. They came out the same day we called. The job was done well and they worked patiently with the warranty company so that all the work was covered. Once again, I am happy to recommend Free Flow Plumbing for all your plumbing needs.

Had a great experience with Free Flow plumbing! They first helped me with a sump pump repair and outside spigot replacement. That went so well that I used them again to install a new toilet and vanity in an upstairs bathroom. Very friendly, organized, punctual, and transparent pricing.

Nick came out to diagnose a problem that we were having with our hot water heater in advance of replacing it. He was able to try replacing the thermocouple to see if that would work. It turns out that it worked! This one thoughtful repair cost was $250 versus a replacement that would have cost us over ten times the amount. I requested a tank flush which added $120 to the total and was so thankful that this was all that it was! I have a home warranty program, but rather than wait up to a week or more for a repair plus additional time to get whatever parts that would be needed. Freeflow Plumbing and John and his team are honest and fair. I would highly recommend them for any of your plumbing needs, even if you have a home warranty.

They showed up on time, John from Free Flow asked about the problem I was having and took the time to listen and got to work on it right away!! Found the cause of the problem!! John was easy to work with and the price was reasonable!! I would use Free Flow Plumbing again, if i ever need a plumbing contractor again!!

The prompt and professional plumbers pleasantly performed processes that prevented previous piping problems from perpetuating, all at a prudent price.

Free Flow Plumbing has done work at my home multiple times. I couldn’t be happier with their service! Today, they came to repair a gas line to my oven and were incredibly professional and respectful throughout the entire process. They were punctual, worked quickly without compromising quality, and made sure everything was safe and in perfect working order before they left. I’m thoroughly impressed with their expertise and the respect they showed for my home. Highly recommend Free Flow Plumbing to anyone in need of reliable plumber.

These guys have come in clutch for me on so many occasions. They’ve earned my trust over many jobs spanning over a decade. I really can’t recommend them enough.

Nick was great! Timely, efficient, honest, and communicated very well! Highly recommend!