Reviews of local pros in Wadsworth, Ohio
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Kimmel is the best. Fast, friendly, professional service. I have worked with many vendors in the past. They simply get it. The questions they ask and diagnosis leads to fixing the problem. I’ve worked with companies that want to overcharge and not do what Kimmel does. The technicians are well trained, and personable.
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Cierra & Rockie were super helpful on the phone and the techs were polite and knowledgeable. Highly recommend!
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Very knowledgeable, professional & pleasant. Can’t beat the price for a Htg and A/C contract each year! Great Company, used for last 6 years!
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I had my furnace maintenance today with Andrew. He was on time, professional, finished up quickly and answered my questions. What more can you ask for? As always, very pleased with Kimmel service and highly recommend them. See you again in the Spring! Merry Christmas!
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Tech removed HVAC tape and screws and this is how it was put back together. Air is flowing out of the hole, this is not a company I would recommend or have back at our home.
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Requested an additional quote for repair services on a replacement part for our AC. Jake was very professional and accommodating. Services not needed after further review.
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Two very polite gentlemen came to check over our furnace today. The were informative, courteous and friendly. Would have liked to have received a coupon, tho
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Very responsible team at Kimmel. Great communications, very customer oriented. Working with Alex Ballard has experience well beyond his years in the business. Made some great suggestions, was not pushy, great to deal with. Highly recommend Kimmel!
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Matt did a very good job, explained the process, got the repairs done promptly. He was very understanding with our hyper excitable Great Dane. I would recommend this company. They also came ahead of schedule, which was appreciated.
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Was scheduled at a certain time and was actually a little early. Went through everything with us, step by step. Highly recommend for your furnace needs!
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Alex showed up on time and was very respectful, Place protection on his shoes and diagnosed the problem very quickly. Was very cordial and very professional.
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Jake was very pleasant, professional, accommodating, and explained everything. Was not difficult to get a technician out and reasonably priced.
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Called for a repair appointment and received same day service. The tech was knowledgeable and provided great advice and service. I’ll be using them again.
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Always so accomplishing when problems arise. Love the updates on arrival times and absolutely the most reasonable charges! Will not use anyone else.
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Alex was very professional and courteous. He was on time and completed his work in a most expedient manner. Thank you for a job well done and done right the first time.
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Technician was polite. Gas company had shut off gas to boiler due to high CO. Tech checked for obstructions, said all was fine, and relit the boiler. Concerned, we called another company, found CO to be high, and replaced defective parts. Seems tech lacked basic problem solving skills. Then Kimmel sent me this link requesting a review. Pic is after tech gave furnace the OK
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Andrew was punctual,friendly,thorough and took the time to answer questions.It is great to have Kimmel local to Wadsworth, keep up your awesome customer service!
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Called after hours, they answered by the second ring, and were able to see us same day. Deeply appreciate their responsiveness, professionalism, and ability to fix quickly!
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Kimmel is and always has been awesome service provider for all our HVAC needs at our log cabin home. They are prompt (especially during these below zero days), efficient, knowledgable and reasonable prices.
Then I called them the other day with an unusual request.
I recently bought a ventless gas, log stove for our downstairs apartment.
I tried to assemble it myself and after 3-4 hours ended up with dozens of parts pieces screws wires laying all over the place. What a mess!! I was way over my head.
I called with an unusual request to please come and help me put this together.
Alex, the technician walked in today and looked at my mess of parts and said I’ve never done anything like this before. I said well you’re a smart guy you fix lots of furnaces and water heaters. I believe that you can tackle this with your fine mind and get it across the line.
He said Yep, I’ll give it a go.
Two hours later all the screws were in all the wires were connected. The logs were assembled. The parts in pieces were put back and the switches were turned on. All the instructions were carefully read. He even went to Home Depot and bought parts and pieces for the gas line and connected it all according to code.
And look at this a perfectly working ventless gas log stove in our basement.
Alex is a super technician and Kimmel as awesome for sending him to us to solve our problem.
Kimmel is the only place to go. -
Alex was wonderful and so thorough. He even vacuumed the system as it still had construction dust. It’s wonderful to see someone really take pride in a job well done.
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Have been using Kimmel for years. Jimmy was awesome! Always timely, professional, quality service. Love having an annual maintenance contract with Kimmel!