Reviews of local pros in Wadsworth, Ohio

Our Techician was professional, kind, considerate, approachable and courteous. Explained everything and let me know he is here and we may contact him with any questions we have.

Second time using them and Nate was great! Explained everything to us. Super friendly. We will definitely continue to use Kimmel. I would recommend them highly

I have had Kimmel service our furnace and air conditioner for several years. When you call, you always get a human to talk to and no menu selections required. If there is an emergency like no heat, they will come out the same day, night or weekend to resolve the problem.

This is the third time that I have used Kimmel's service. Top notch professional service. Everything that was promised was delivered. I had delayed semi annual maintenance because I thought it would be too pricey, absolutely was not the case.

No heat on a Saturday evening, go figure. Decided to call Kimmel, got a live local person that was able to put me on the service call list.Tech was there in about an hour, diagnosed problem, had part on service truck, total time about an hour. Price was ok considering time, plus checking out furnace. Plus he wore booties upon entering. Would call again.

Andrew, our technician, was friendly, courteous and knowledgeable. He showed up on time and did a maintenance check on our furnace. We're very pleased with the experience as we have been in the past.

Our furnace stopped running on Saturday evening and Kimmel arrived within an hour of placing my call. I had tried 2 other companies that advertise emergency services. The first one offered an appointment two weeks out. The second offered an appointment in 48 hours. I was glad I made that third call. The problem turned out to be minimal and we were up and running within an hour.

Actually with Kimmels maintenance program, I paid zero dollars for this service. Matt was very personable and knowledgeable. He was courteous and professional. I have nothing but good things to say about there service..

Called on an early Sunday morning with a thermostat display problem and no heat.Got through immediately and was scheduled for service within 15 min. Within a half hour our Service tech Andrew, was at our door. He found the problem, a corroded, broken wire. He carefully replaced the thermostat with a new one to my specifications and we were back up and running. All done within an hour and a half. We have used Kimmel before and they will continue to be my heating and air conditioning go to company.

I was having trouble maintaining a comfortable humidity level in the house. The Kimmel technician took a look at the current furnace and humidifier configuration and explained an alternative configuration with a replacement humidifier that should work much better.

Another impressive and confident experience from Kimmel. Timely, respectfully polite and a sincere teaching approach regarding the plan-outcomes and any questions I had. Have used Kimmel for at least 20yrs and caliber-of-service has NEVER waivered.
Each technician has the SAME disposition, skill--- whether scheduled maintainence OR Disruption with our Heating-or-Air functioning....would ABsolutely Recommend!

Awesome and attentive technician (Andrew). Answered all my questions, and was able to solution an issue I’ve been trying to resolve during the hvac tune-up.
Great service, nice and helpful!
Highly recommend and trustworthy.

Andrew the tech/service person who serviced my furnace was a professional. He went straight to work and explained what he did when finished. I felt comfortable with his abilities to service my furnace. I would recommend Kimmel to my neighbors.

Overall good experience. My furnace air inlet line got plugged with snow and ice, shutting down my furnace. They came within an hour of phoning, important as it was very cold outside. The serviceman came and assessed the situation. He also pulled out the filter that got stuck in the house air conduit. The repair was incomplete as there was still frozen slush in the line, shutting down the furnace again. I called the receptionist and she could only get me in later that day. But gratefully the serviceman came back in less than an hour to check it again. He removed a sealed air inlet on the opposite side to allow air in should it clog again. I helped a bit by running my Shop-Vac on the air inlet line - it certainly if it helped but it didn’t hurt.

Was able to schedule and be seen rather promptly, the techinician Alex was pleasant and worked very quickly and addressed some additional concerns i had about my furnace as well as perfprming the tune up. Will schedule with Kimmel again

Update 11/06- I had an investment properties furnace tuned up by Andrew, very courteous and finished the work quickly. Very happy with Kimmels technicians

Kimmel has maintained our heating/AC in our house since we moved in. We’ve had to replace both over the years and feel all prices were fair and work was completed quickly. Every employee we have met has been wonderful. Jake usually comes out and he is knowledgeable and willing to answer any question. Highly recommend.

Had an annual hvac check. Our technician was very nice and professional. He did a great job explaining how to maintain our furnace and making sure everything was working properly. He was very friendly and a pleasure to have in our home. I would highly recommend Kimmel!

Had my furnace stop working the night before a forecasted winter storm and single digit temperatures. Gave a call to Kimmel for their 24hr service and had a tech working on it within the hour. From the time I called to the time I was back to having a working furnace was less than 2hrs after 9pm on a Saturday and the cost was much lower than I would have imagined for an after hours emergency call. I couldn’t be more pleased with their services and will definitely be continuing to use Kimmel for any future HVAC needs.

Woke up today (Sunday) with no heat. Called Kimmel in the morning - they picked up on the second ring and had someone over to our house within two hours! Josh was great and quickly fixed what was wrong. Great experience and great customer service!

Josh was wonderful! Found out in less than 5 minutes that the problem wasn't even a furnace issue, but still got charged $129. I don't feel that was fair at all but that was not Josh's fault, that was a company issue. Again Josh is to be highly commended on his friendliness and professionalism!

Josh from Kimmel was here within an hour of being called on a cold and snowy day.. he was very professional. He explained everything he was doing, including why he was doing it. He told us what to watch for in the next few weeks. We felt the price was reasonable and the service excellent.