Plumbing reviews in West Chester Township, Ohio
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Echo plumbers. They are the greatest I live in North Avondale. They came and assessed. My issue gave me a wonderful price. They are professional, courteous, and extremely efficient and effective in terms of their process and their execution of whatever they do whether it’s electrical plumbing or HVAC they are Excellent
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From Dayvon first arriving in the morning, diagnosing the problem, having Chris H. come and patiently guide me through all the plans and payment options to choose the one that best suited my situation. To Wyatt and Larry actually installing the new system.
All were very knowledgeable, answered all my questions,and did their respective jobs professionally and with great care.
I will highly reccomend this whole team and organization to anyone needing this type of work done at their home! -
This is the second time we’ve used Eco for our maintenance needs. The first time for plumbing, and now HVAC. We went back to Eco because of the great experience we had the first time, and yet again they didn’t disappoint. Eco was supposed to arrive between 8am-12pm, and Leo showed up right at 8:00am after I had received a courtesy text from Eco. Leo was incredibly knowledgeable and professional, and above all he was extremely friendly and easy to work with. He spent some time getting to know our HVAC system, and after guiding us through some basic questions he devised a game plan for maintenance moving forward. Leo reflected very well on Eco’s reputation, and we’ll be using them again in the future for sure.
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Justin came to the house to check out a water issue. He was prompt and very professional and did a thorough inspection. A very high recommendation! I absolutely will rely on ecoplumbers for all our plumbing needs!
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Great dude. He really saved the day for us. I had rainwater and sewage water quickly making it's way up my drain in our basement and had to continue sucking it out with a wet/dry vac until Jeff came and saved the day and saved me time and money so I could.go back to work. Great company. I spoke with a human being they sent Jeff out fairly quickly. Jeff is an Honest down to earth guy and didn't try to upsell only laid out options the company had available. Great way to do business. In fact I'm having them out Friday to run a borescope in my piping. Definitely would reccomend this company!
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Great experience. Was able to book online and get an appt for the next morning. Technician, Jeffrey, was excellent. Let me know when he was on his way, diagnosed the issue quickly and talked me through the options. Resolved my issue - happy customer and won’t hesitate to call them again.
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Edited to update: some corrections were needed to the original install, so Cory came back and sorted everything out. Very pleased with the overall response from Eco!
Joe and Travis were friendly and professional and answered all my questions throughout the install. They made sure I was happy with the work and even re-worked a portion of the venting and repaired some electrical wiring because they weren't happy with it the first time. Thanks Joe and Travis! -
Had to sadly, downgrade my review, because our heater did not get repaired. Left for hours to let the house warm up & came home to freezing cold.
I gave it a 2 star, because they were quick to respond & provide service, but bottom line is the repair is much more crucial.
A little bothered that the rep made it sound like I would be needing a new system soon. My whole unit was a top of the line Trane & is only 6.5 years old. That made me feel like, he was setting me up to try to make me think, I needed a new unit.
I may amend this review based on how the follow up service goes.
I upgraded to 3 stars because Eco came back 1st thing in the AM, but it will be a while, before I know if it’s truly repaired. -
Fantastic service! Scheduled quickly, showed up inside of time window, and helped with more than I originally scheduled for. Service men were kind, helpful, and quick! Thanks so much…will definitely be using your company again!
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Joe did an awesome job. He was able to fix the problem without cutting into my basement floor to fix a drainage issue. Thank you Joe…will call eco about adjustments to original price…original price included to cut basement floor.
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I would definitely recommend this company. I called and they were here in 45 minutes. I got my drains cleaned. Their prices were very reasonable I ended up purchasing a membership to save on electrical and heating services as well. Kevin Walters did an amazing job and walked me through every step. Thanks Eco, and Kevin!!
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Our Tech David was fantastic. He was patient with my parents and their questions. Found the leak quickly and worked efficiently to repair it. Pointed out a few things we need to keep an eye out for in the future that may become an issue but did not pressure us in any way to get it done now. If all techs are like David, then ECO has an amazing staff base. Highly recommend. Website is so easy to book an appointment on as well. We will be using again for any future plumbing problems.
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The installers were polite, efficient, very informative and knowledgeable of the equipment. This company gave us upgraded equipment and a price that didn't make you feel like you were being robbed. installation was done within a few days of contacting the company. Highly recommend Eco Plumbers for HVAC, Plumbing and Electrical needs
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Our technician did a great job getting our water heater working again. He was very helpful explaining everything including letting us know how much the cost would be to replace it. But for now, it's working fine and we have hot water again.
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I called Eco immediately after we noticed the water heater had stopped working, and Bob Hickey arrived at the house that evening. He was very friendly and personable and thoroughly explained all the available options. He was able to answer all my questions and gave me the space to make decisions on what type of water heater to buy and when to have it installed. I decided to go with a tankless heater, but there was no hard sell or pressure to purchase the most expensive option. He also took the time to walk me through the financing and to explain the tax credit for tankless water heaters. All-in-all he made the stressful situation of having to replace a critical but expensive appliance much more bearable.
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Sewer line was backed up and Joe did a great job clearing it out! He made sure to cover areas around his workspace and even helped moved some boxes! He gave detailed information on all options available to me and assured I was satisfied with my services.... Thanks Joe!
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ECO Plummers has great communication. Jeff is a great technician, good sales person, and very professional. Jeff evaluated the situation, let me know the correct direction to go. Jeff had us going very quickly and cleaned up very good. A+A+
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We had Jeff Passarge stop by when our 15 yr old water heater went down. He was by far the nicest, most informed sales person/technician we have had to take care of an issue. Would highly recommend Eco Plumbers when a problem arises.
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He did a great job of going over all the details of the work and how it would look when finished. He was very friendly and professional the whole time, while on the jobsite. He worked with our schedule, and will stay until the job is completed correctly. Would highly recommend!!!!
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Joe and Taylor were fantastic. Quick troubleshooting, good explanation, great fix. Friendly, polite, and clean. First time customer who will definitely recommend 👍🏻
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Ryan Montgomery came by to investigate a second plumbing question at my home, and he was stellar! Personable, professional, and thorough, he took his time to do what he could to help me understand my situation and conscientiously explain ed what he was doing, why, the results, and next steps. I was impressed!