Reviews of local pros in Westerville, Ohio

4.7 based on 2568 reviews Back to the listing
    5

    They helped me all the way with my house insurance getting it to cover what needs to get my heat on. When I need to change time they worked with me. The tech Trent took time to explain everything to me so I knew what was wrong. He let his company know what he needed and they was on it. He was very professional with the whole process to get heat on.

    5

    Easy to schedule, friendly tech he was very thorough and easy to understand

    5

    Cory Ryan is absolutely wonderful. He is kind and caring about any issues or questions I may have. You can tell that he enjoys his work and the results show his pride! He explains everything in a way that I can understand and is always courteous of time! He is fast but efficient! That is very important to me. I wish Cory could be my technician every time!! Thank you so much Cory!!

    5

    Doug and Jeremy from Dor-Mar did an outstanding job. They worked tirelessly to remove our old (1960s era) HVAC system and install a brand new one. We’re so happy to have a working system again. They took care to ensure everything was done correctly and their attention to detail was impressive. They were meticulous during clean-up and we are thrilled with the result. They also took the time to teach me about the system and ensure I was 100% satisfied.

    5

    David with Dor-Mar was fantastic. Our furnace stopped working overnight when the temps were dipping below zero. We called Atlas Butler and had a technician come out. The technician looked at the furnace for 10 minutes and then tried to sell me on a complete replacement saying that all the metal in my furnace was rusted and had holes throughout the pipes in the unit. The technician also said that the unit was probably leaking carbon monoxide into the house. We then contacted Dor-Mar for a second opinion and David was at our house in just a few hours. David took his time and ran a full diagnostic test on the furnace and actually diagnosed the problems rather than just telling me to spend thousands on a new unit. David gave me options on what the best course of action would be with the furnace and took time to answer all my questions. He also ran tests and proved that the unit was not rusted and full of holes like the other technician stated and that there was NOT carbon monoxide leaking into the house. David also gave us an estimate and Dor-Mar was able to give us a much better price than the other business. David and Dor-Mar made us feel cared for, rather than just another sale like the other company. We would highly recommend them to anyone and will definitely use them in the future.

    5

    Preston came out and gave a thorough check of my furnace and AC to make sure everything was Duncan’s working properly for the new homeowners

    5

    We have used Dor Mar in our last three homes, sense 2000. They have always had professional trustworthy contractors. Tim came yesterday to do our regular maintenance and explained why we need to replace the 18-year-old furnace in the condo that we bought two years ago. We knew it was going, and now it’s time. Tim was timely, great communication, personable and informed us of estimates and scheduling. In addition, Stacy was very helpful in explaining the 18 months same as cash through Synchrony Bank. We have recommended Dor-Mar to all of our friends and highly recommend their very professional services. They have never let us down!

    5

    Dave Atha did an excellent job on troubleshooting my A/C unit problem. He was systematic, logical, very efficient and explained to me what was going on. Highly recommended and I am very happy with his service.

    5

    Caleb,you are the man ,far above the call of duty, very difficult unit.Attic hot,insuulation, wet pan difficult situation. He didn't complain unit is on an cooling. Thank you

    5

    This was our annual furnace inspection which went smooth he had a thorough report and was in and out quickly. Much appreciated, Dor Mar has been the only company I’ve trusted to have out to our home and it’s paid off! Thank you all for being great at your jobs, from the office to the techs! It says Dor Mar Westerville, however i live in Newark, both locations are great I’m sure!

    5

    Trent was outstanding! A complete professional! He diagnosed the issue and was honest and clear with communication and provided several options. The the DorMar office team was also the A team. They helped getting my family heat in a cold day. They worked after hours to help. VERY VERY HAPPY WITH THIS TEAM! 100% recommend them to anyone who needs HVAC work. Bravo!

    5

    The two gentlemen that showed up my house to work on my air conditioner were very knowledgeable, very helpful, and handled everything in a professional and exceptional manner. I would like to have these gentlemen back as often as possible so that I have a set of technicians who know my system and are the ones who take care of it.

    The only thing I need now is to get time scheduled for my electronic air cleaner to be installed that I've been told would been done twice now. In the past year. I was told that I wouldn't need to call in that they would put it in the notes and that the people who do the scheduling would be getting hold of me.

    Outside of that, I'm extremely happy that I have the company taking care of my system and I am looking forward to working with them for years to come

    5

    Dor-Mar is a great company to work with and we are repeat customers. Today my technician was Trent. He took the time to explain everything he was doing and went through different options to make sure our heating system continued to work efficiently. I definitely recommend this company.

    5

    Steve was out as part of our maintenance plan and went way above and beyond. Highly recommend he did an awesome and is a great guy!

    5

    Trent was very friendly and kept me informed of everything he was doing. He made me feel very comfortable with having him in my home. Very professional experience. I truly appreciate it and will definitely refer you guys to anyone needing help

    5

    David from Dor-Mar exceeded all our expectations! Not only did he swiftly diagnose and fix our air conditioning issue, but he also took the time to explain the problem and offered maintenance tips for the future, all on a holiday weekend. His professionalism and dedication to his craft truly stand out. Highly recommend David for anyone in need of top-notch AC repair services.

    5

    James took great care navigating through our home to ensure that all the ducks were cleaned. When he got done, everything was put back in the original place as if no one had been there would recommend JAMES and DorMar for duck cleaning anytime.

    5

    Jayden was polite, efficient and completed the work in a timely manner. I was kept informed of the schedule and time of arrival.

    5

    First time i used this company for my refrigerator. Highly recommend Zach Smith. You get a text with his picture and arrive time, I love that. He was polite, professional, very knowledgeable and quick. I will use this company again.

    5

    Professional, friendly and fast. Ron the service guy has been to my home before. He’s straight shooter and is extremely professional. I have great confidence that he will get the problem fixed

    1

    Dave was very quick to condem my 15yr unit, quoted 10x the price of r22 to fill($400/lb vs. $40 on the internet, $2000 he said) opting to rather upsell me on a new system, of which i am sure he gets commission for less work. The installation crew performed well, although i am pretty sure they did not clean the ducts.