Reviews of local pros in Westerville, Ohio

Bryan was extremely professional and explained to us all of our options when our A/C went out. He advised us that our system was able to be repaired and it wasn't a done for! Needless to say, they made the repair and we couldn't be happier. Were finally cooled back down and so thankful for World Class Services and their team. The service really was a World Class Experience. They are our now our go-to HVAC and Plumbing company!
Thank you!

Todd, the technician, introduced himself, donned paper slippers before entering, clarified our experiences with the furnace and went right to work.
He willingly shared his insights on the furnace issues with my husband and showed him the defective part.
He proceeded to replace it and to test the results.
We used our $50 coupon and were pleased with the service Todd provided.
This was a same day as the request service
and the second time we have used World Class Services in three years.. Their magnet is on our refrigerator and we will call them again, if necessary. We highly recommend them without reservation.

Bryan and Shane have come out to my home and provided great service at a fair price multiple times. They really helped us out in a crunch on short notice. They installed a gas hookup on my dryer, they are the only company in Columbus that does this. They installed a ceramic cooktop and a faucet. A couple of weeks later my hot water heater went out, they found the replacement and did a great job installing and hooking up. They carried out the old one all at a really reasonable price. Great team. Highly recommend this company!!!!!

We needed a plumber preferably the same day. We called and Deborah was so upbeat and positive and said she would check with service team in the field. She called back in 10 minutes and had a plumber scheduled for later in the day. Todd arrived, master plumber for 30 some years. Great personality and went right to work. Had the parts we needed and completed the repair in half hour. Excellent experience.

I cannot say enough about the level of quality and professionalism that I experienced while purchasing a new furnace and air conditioning unit from World Class Services. Bryan and his team went well above and beyond to provide the best quality, the most value and truly amazing customer service. While faced with a challenging dynamic, they bent over backwards and found solutions to deliver within my budget and timeline. The team was so responsive and available, I never had to wait for a call back or wonder when they would arrive. Best experience ever, I strongly recommend World Class - they have a customer for life in me!

the technician Aaron was very polite, and professional. took the time to explain what could have caused my hot water tank issue. very fast and prompt service. covid compliant very appreciated. first time using and will definitely schedule for furnace check up later this fall.

follow up to my original post. The technicians Aaron and Shane had to replace my water heater cost of new control valve and age of unit made it more economical to replace. They were on time, very professional, very thorough, and got the job done very quickly. They also were very clean no mess left after the job. I don't envy them lugging those items in and out of the basement. They explained what they had done and answered any questions that I had.

I will definitely be using World Class Services again. They made this very stress free.

I've hired them twice. Once for a capacitator for my AC and the other time for a mother-board on my furnace. They came over in a timely manner and the techs are friendly. Their prices are very high, though. $275 for the capacitator (with installation) and $975 for the mother-board with installation. I got screwed. I'll never call them again! The owner responded by saying 'I never realized all that went into the price and felt it was more than fair'. I never said that. He's simply lying.

I had TropiCool install a kitchen sink, faucet, and disposal. I also had a bathroom faucet and bathtub faucet replaced. I couldn't be happier with the quality of service, the kindness of the employees, and the promptness of response. From the office staff to the service people, this company is top notch! Ask for Trevor, he's awesome!

I have used this company's services twice now. The level of professionalism is outstanding and each time they have called to say they were on their way prior to the service window indicated and showed up at the beginning of the service window. They are extremely responsive and I got an appointment and completely new water heater same day. Reasonably priced as well. Shane went over all the billing details and what would be included in my service. Highly recommend!

Trevor and his team did an outstanding job. We were stranded the day before Thanksgiving, and he had us back up and running in a few hours tops. Owner even stopped out and checked on us. And, they were significantly less expensive than the other providers you hear advertising on Columbus local radio stations. Highly recommended!

Andrew was great, he came out and explained everything clearly.

After five years, still a repeat customer. So far they’ve been our regular maintenance company. They have 1) moved an AC unit 2) installed a water softener 3) installed a replacement AC unit 4) installed a new water heater. My old water heater exploded yesterday and they were out first thing this morning to replace with a new unit.

They exceeded my expectations. They performed a clean move of an old AC unit. Very satisfied with the work.

We recently had a new AC installed. Shane was a very good tech. The people are the reason you stick with World Class. I always felt like they were looking out for my best interest.

Our A/C went out unexpectedly during the hottest week of the year and TropiCool was able to do a same day repair. Chad came on time was able to make the repair quickly with parts he already had in the truck. He was very professional and communicative. Highly recommend!

We have used their services on two occasions. Both times they were excellent. Shane did a wonderful job , was punctual, professional, and very helpful and friendly. I highly recommend this company.

On 5/24/2020 (a holiday weekend) our air conditioner stopped. Bryan at World Class Services was there in 1-2 hours and had it running again, performing with a great attitude... he was world class!

They were excellent, professional, on time and the work was done right. I would highly recommend them to anyone who needs plumbing/HVac work..Thank you guys

I thought I was capable of installing a waterline for my refrigerator icemaker. Turns out, I was not. Through tears, I called and explained that I had to shut my water off for the whole house because I couldn't get the new water line to stop leaking (it was more than a leak, it was streaming). Trevor came out the following morning and made the repair, quickly, efficiently and fairly. Thank you for saving the day!

Andrew explained things very clearly and was very knowledgeable. I was very pleased with his service.

Incredibly nice and professional team! Was very courteous and kept me in the loop the entire process of figuring out where a mystery leak was coming from in my plumbing. They tried to be as minimally invasive as possible, and when they did have to unfortunately cut into my drywall, it was done in such a way it'll be a breeze to fix.
Even dealt with my very curious cat who wanted to be involved in what they were doing.
Priced very well and very prompt service. Thank you so much!

Andrew was very thorough and explained, clearly how my furnace was working. He was excellent!

Andrew was very knowledgeable and provided great service. I would recommend TropiCool for HVAC and plumbing.

Andrew was great! He answered all of my questions and was patient with me. I highly recommend this service.