Reviews of local pros in Westerville, Ohio

I want to give TropiCool Heating Air Conditioning Plumbing and its owner, Brian, a well-deserved five-star rating without hesitation! In all my years of experience, I have never encountered an HVAC contractor as passionate and knowledgeable about their craft as Brian. His enthusiasm for HVAC systems, load capacity, and everything related is truly unmatched.

What sets Brian apart is not only his expertise but also his exceptional responsiveness. He responds to messages quickly and is always ready to lend his expertise. Over the past five years, I have relied on TropiCool's services without fail, and I have never encountered any issues.

Brian's dedication to customer satisfaction knows no bounds. He always goes above and beyond, even outside of regular business hours, by Facetiming and guiding me through solutions to issues at 7 AM on a Saturday or responding to repair calls at 9 PM on a Sunday for properties I manage.

Brian and the TropiCool team are highly reliable, trustworthy, and an absolute pleasure to work with. They are my go-to for all furnace and AC repairs, HVAC, and plumbing work. I highly recommend them to anyone in need of top-notch service and expertise. Thank you, Brian & Team, for consistently exceeding expectations!

Andrew came out and was very good at explaining everything to me. I appreciate his attention to detail and honesty.

The technician Andrew, was right on time, accurate with diagnostics and got the job done very quickly. I’ll be signing up for the annual servicing. Very very pleased.

Brian was extremely professional and very helpful in assisting me in making the right option choice. He went above and beyond to make sure everything was cleaned up and tossed some materials that I expressed I was just going to throw away.

Andrew was very knowledgeable, informative and professional. We appreciated his honesty and insight into bettering our home.

Andrew did a great job with my routine maintenance. He walked through some questions I had and got me in good shape!

Andrew came out and was very efficient and professional and did an excellent job for us. Very grateful for his quick arrival and great service!

Andrew was very professional and informative on his scheduled maintenance trip. Excited to keep using TropiCool moving forward!

Andrew Artinian was my technician was excellent at explaining all the necessary details of his visit and was courteous and friendly. Very professional and represents this company very well.

I had a great experience with TropiCool. Bryan and Chad installed a new high efficiency furnace in my home in Powell, Ohio. Highly recommended!!

Andrew was out to service our furnace today. He did an excellent job on the work and was very knowledgable regarding HAVAC.
Thank you very much!

Very happy with my tune-up and will use Tropical again. Andrew was very helpful, informative and clear. Seems to have our best interests in mind.

I needed a new furnace installation in Westerville fast. Bryans team was fast and efficient with very reasonable pricing. Highly recommend Tropicool

Bryan was far and away professional and very knowledgeable about what my system needed. It's been giving me a few issues and he was able to make the adjustments for more efficiency. He also suggested a new thermostat would solve a lot of the issues I was having. Sorry it's taken me a couple of weeks to write this review, but in the interim, he was certainly correct with all of his suggestions. I can't say enough! Thanks so much!

My technician Andrew came out so do my furnace maintenances and was incredibly thorough and explained
everything perfectly to me. I don't think I've received this much detail in a maintenance in my whole life. Moving forward with tropicool for all my HVAC and plumbing moving forward

Andrew was very helpful and knowledgeable. He explained everything in layman’s terms so that I could understand everything about the furnace issue. He also provided information about furnaces to help me with comparisons.

Chad is simply the best. He is a total pro, takes on difficult jobs, and goes above and beyond to be sure the job is done right. He has been my go-to for years for HVAC & plumbing and does fantastic work every time. I wish I could give 10 stars!

Andrew did a great job with our furnace. He explained what he did and made some adjustments that were needed and so we’re happy with his service and I want to give him five stars.

Andrew was my technician today and was so thorough in his inspection and reviewing my needs for my furnace. As a widow I appreciate TropiCool’s forthright and honest technicians and their taking time to explain the process to me. I highly recommend them!

Andrew came out to service our heating system and was awesome. He was neat and polite and informative and I’d recommend Tropicool to anybody. He Explained everything so well to me and my husband.

Andrew notified me ahead of time of his arrival. Very friendly and clean and neat. He explained to me in details of how the system was running and may his necessary adjustments. Very happy with everything he did. I highly recommend him. Awesome!