Reviews of local pros in Westerville, Ohio

We had a tankless water heater installed with Eco Plumbers and the entire process went very well. Our technician, Denis, did a great job. He was courteous, hard working and knowledgeable. I would definitely recommend them.

Denis did a very nice job installing our tankless water heater system. He was professional, polite, and worked very hard all day. He paid close attention to details as everything was nice and neat and straight upon completion. At the end of the installation process he took the time to explain in detail how the new system works. He did a wonderful job removing our old water heaters and cleaning up the work area when he was finished. We highly recommend Denis to anyone looking for professional results.

The staff from the person that did the estimating to the men that did work were great. Good job of communicating and always willing to answer any questions. Did the extra work to to get the job completed. I do highly
recommend this company

Brian was phenomenal. He was very professional, knowledgeable and very courteous. He fixed my pipe that had burst. He advised me to set up an appointment to fix my water valve to my house as it had crossed my mind to do that. That was confirmation it needed to get done. I am grateful to Eco plumbers and the staff they employ. They are top notch at what they do. I love, love, love this company.

Very professional. Willing to work with my needs. I had experience with all three of their service expertise and I am very pleased with each job. Workers left the work areas clean and in some areas, cleaner than what it was to begin with. I would definitely recommend Eco for all your plumbing, electrical, and HVAC needs.

I had a great first experience with ECO Plumbers! Aaron arrived on time and gave me a fair estimate, and Denis arrived shortly thereafter to install my new water heater. I am very impressed with the friendliness, communication, punctuality, knowledge, and confidence that I observed today. ECO is on my contact list for future needs! Good work!

I received several estimates from Eco and other companies. Eco was not only the better price but I was more comfortable after the meeting than with anyone else. Eco was able to start the work when I wanted and went way above and beyond what I expected to be sure the job was done with the utmost professionalism. Instead of sending one or two people in to do the work there was probably a total of 8 technicians here to make sure every aspect of my job was completed in the correct fashion. I am totally happy with the job they did for me and I will most certainly be calling them back to do other jobs as needed. I have definitely found a company I will be sticking with for future projects. Thank you Eco for being here for me and thanks to all your techs who were the most professional I have ever had the pleasure of being associated with. John Chadwell - Grove City, Ohio

Austin did a great job with showing and explaining what is going on with the plumbing issue and going over the options for correcting the issue. As well as answering all of the questions that were asked. Thank you Austin for your great customer service. It was very much appreciated.

Austin came out and was very knowledgeable and respectful. Got a quote for repairs within 10 minutes and went through all of the options as well as how to save some money through their annual membership. I will be contracting them to do the work as well as signing up for the membership.

Austin from ECO came out and answered all the questions I had about where my downspout drains were draining and showed me camera footage. I gained a wealth of knowledge regarding some concerns I had. I will definitely use Eco for any future repair needs. Reasonable cost as well.

Edit after seeing reply from the owner: I'm aware of what the 93 or free option is. A cleaning similar to the one I got from another company, which cost a couple hundred dollars, was quoted to me for $1500. I was highly pressured into making a decision on the spot without having an opportunity to inform myself for the best decision. This is a pattern in other negative reviews with this company.

They claim to be the cheapest around but that's only true when they do the bare minimum that doesn't actually fix anything. They aggressively upsell and pressure you to spend thousands of dollars without making an informed decision. I called for a clogged drain due to tree roots, and within 5 days it was fully clogged again. They claimed they can't actually clear the drain but they tried to get me to spend $5500 to dig up the pipe and replace it. Other plumbers cleared it no problem and it lasts multiple years for only a couple hundred dollars. Eco plumbers have a bad reputation among contractors and other plumbers. Do not support

I have been very pleased with Austin! He has been extremely helpful from financing to explaining all the work that will be completed to replace our sump pump pit, sump pump, drains out to the street and a hose bib.

Today I got a new tankless water heater installed by Dennis and he was amazing, very professional, courteous and attentive to details.
He took his time to do it right and left the working area spotless. He explained what needed to be done like no water for a couple of hours and then no gaz (then no heating) since we had our granddaughter at home. I definitely recommend him for this type of installation.

Chris did an excellent job! He patiently explained everything he was going to do today and also what was to be done in a couple of weeks. We appreciated his knowledge, professionalism, and kind personality.

Austin did a wonderful job! He provided me peace of mind knowing the sewer of my soon to be new home is in great condition! I feel so much better moving forward with my purchase, that peace of mind is priceless! Thank you Austin!

Very helpful and worked diligently to try to find the root of our water issue. When he couldn’t he suggested and scheduled additional staff to come out and take a look.

Denis was very professional. He explained all he was going to do before starting. The finished job was well done and I very much appreciate the quality work. Denis was honest about an item that he needed to return the next day for and assured us that it would be taken care of. Before leaving he made sure to go over all he had done and all the information we needed to know.

Outstanding service, from the real receptionist that took my call. She was pleasant, but professional. The plumber was on time, concise in his knowledge, professional courtesy was extended, and an overall pleasant person.

Very professional and fast. I call yesterday and I have a new water heater installed today and taking a shower. Not only the installation was fast and clean but they also explained to me all a I need to know to use and maintain my new appliance.

Austin Pitts from EcoPlumbers was a pleasure to work with. He was ready to go out in the rain and mud to inspect my downspout & sump pump drainage problem. After I explained the situation he quickly ran his own video cable through the pipe to inspect and to show me its condition. He quickly assessed the situation and provided an action plan to resolve, and scheduled the next appointment to fix all the issues. The price was reasonable he was friendly and respectful the whole time. I forgot to point out one issue and had to show him last minute. Austin agreed to resolve it for free. I love EcoPlumbers. They are very professional and efficient, and have really nice people who are highly skilled, quick, as well as friendly.

Austin Pitts and his team came to my home to give me an estimate on repairing an broken sump pump outlet pipe. He was very professional and gave me two repair options. He explained clearly the cost of the job and how repair will be done. Two days later, when Eco fix the pipe, his estimate was correct.