Reviews of local pros in Westerville, Ohio

I had a drain problem where water was backing up into the basement at a rental property. I called the city to check the sewer line and called multiple companies to check to see if it was problem with my drain. This involves putting a camera in the line and running it from the house to the city sewer. I called Mr. Rooter, and they refused to give me an estimate, and said “the tech will tell you when he arrives at the property and if you don’t like the amount you can send him away“. I wanted to get two opinions so I also called The Drainworks. When the tech from Mr. Rooter arrived, he quoted a price of over $400 just to run the camera! I told him I thought that was way too high as other people HAD given me quotes and they were all in the $200 range, so I did not have him do the work . The following day the tech from The Drainworks came, his name was Jason H. He was very knowledgeable and accommodating and the price to run the camera in the drain was only $190, less than half of the quote from Mr. Rooter. After he ran the camera in the drain, Jason said it was not broken or clogged, so he spent a lot of time with me trying to figure out what the issue was and he wound up snaking the internal basement drain which had a clog in it. There was a small additional charge for snaking the drain, but the total bill was only about $250 and I am so relieved because the tenants said had a fair amount of water backing up into the basement for several weeks. I highly recommend Jason and The Drainworks! They did a great job and I will be recommending them to all of my clients and acquaintances! Thank you😀

My sink got clogged on Thanksgiving day. A plumber came out and could not unclog my sink. He recommended Drainworks. They came out before their scheduled time and unclogged my sink. Arrived, reviewed, unclogged, cleaned up and gone in 30 minutes. Price was $150. I think a bit steep but when you are in need, is money a real issue? I highly recommend Drainworks.

Our sink became clogged this morning, and we called The Drainworks after a friend recommended them. We had someone out within an hour (earlier than promised) and our drain was running perfectly within 30 minutes. The price for the cleaning was fair, and I would highly recommend The Drainworks

Thank you for coming out the next day after I called. Dave cleaned out my main drain from outside to avoid basement mess. He worked quickly but was very thorough & knew exactly what the issue was. I really appreciate such expertise and efficiency! I will refer you to family and friends and keep you in my contacts if I need further services. Thank you so very much!

Exceptionally experienced technician. Excellent balance between quality and price.

Had a great experience with this company and they didn't over charge like Roto Rooter was going to. The tech was knowledgeable and friendly. I was scheduled for the next morning but they were able to fit me in the same day as another job didn't take as long. Highly recommend!

Drain works for us in quickly and arrived right on time! They did quick efficient work. Highly recommend.

Called drainworks to clear clogged bathroom sink drain in Bexley. They were the only company to freely say what a clean out cost started at and what would make the price go up from there. The technician arrived the next morning exactly on time with a phone call 30 minutes before arrival. He was polite and communicative, had the tools he needed to complete the job quickly and cleanly. We’ll call them again next time for sure.

Called them about a slow basement drain. Their technician David was able to come to my house the same afternoon. He called ahead, showed up on time and got the drain to start flowing better than it has in over a year. I’ve used them before and will use them again in the future.

Dave came and cleared floor drain in basement, snaked it and got it back to full function. The drain had slowed so was filling up at night based on furnace condensate draining into drain, so would have small amount of water around drain.

Dave was able to be at my house shortly after I call the office same morning!

Nick was so very kind and helpful. He knew exactly why my issue was immediately. He was available the same day and was so very affordable. I highly recommend Your Town Appliance Repair. This is by far the best experience I’ve ever had with appliance repair. Thank you Nick!

Service was timely, friendly, helpful, knowledgeable, and at a reasonable price!

Highly recommend! Very professional, explained what was going on, and came prepared with the parts to fix my washer.

Nick was great! Quick and efficient. Very personable and provided a lot of useful information. Highly recommend!

Usually suspicious of businesses that have all 5 star reviews, but this business deserves every on of them and more. On time, efficient, personable, fixed the problem in one visit and all on a Sunday! No hesitation to use them again.

I highly recommend Your Town Appliance Repair! We have worked with them multiple times and they are always communicative, have reasonable timelines, and are extremely knowledgable. They always explain things in terms so I’m able to follow. And provide up front quotes so we understood costs prior to the work being completed. Everything they have done for us has been 10/10.

The were quick for an appointment and very professional. They explained thoroughly and gave helpful suggestions. I will call them again if I have any issues with appliances. Thank you, Nick!

We have used Your Town Appliance Repair on more than one occasion and each time we are impressed at their level of knowledge and expertise. They take their time to educate us on the problem and solution to our issue. Very fairly priced, friendly service and we never once felt taken advantage of 👍👍

Best appliance repair business out there! Very knowledgeable and friendly. Not only did Nick Fix my issues with my dryer, he also gave me a full break down with what was wrong and showed me step by step how he repaired it and everything! Awesome company and I recommend them to everyone!

I had bought a dryer from Facebook and when I got it home I had no heat while running. I needed help with some troubleshooting issues and Nick was great and able to help me. It ended up being a bad breaker but I would have never known without him. I will be recommending him to everyone and will use again myself. Thank you Nick

Took the time to talk to me thoroughly before even coming out. It's a local business and you can tell they care. Will use from now on