Reviews of local pros in Westerville, Ohio

4.7 based on 2568 reviews Back to the listing
    5

    Great service. Very reasonable price

    5

    Called to arrive earlier than scheduled, fixed clog in under an hour. Great, quick service and will use again.

    5

    They solved our drainage problem in our shower. Very professional

    5

    Hope you never need them, but if your visitors don't understand "don't flush wipes", this is the place to call!!

    5

    Highly recommend. The dispatcher responds quickly and professionally. Good communication with technician.

    5

    Thank you Drainworks! You were quick to service and very helpful. The quote was what I was told, and it was worth it! I will definitely recommend this company!

    5

    They replaced my drain pipes in my yard recently. Did a wonderful job and will definitely use their services again. My yard looks great as well!

    5

    Affordable and knowledgeable about exterior plumbing. Fast and efficient service. Highly recommend to anyone with exterior drain pipe issues.

    5

    I am most impressed with this company, especially the technician who provided the service. He was on time, assessed the situation, completed the work and left no mess. I would highly recommend their services and would call on them again if need be.

    5

    We had all of our downspout drains replaced. They did the job quickly with high quality and at a price that was lower than I expected. I would highly recommend this company.

    5

    Water was coming in through the basement floor drain - Ugh! - and Drainworks came to the rescue, clearing the drain, and for a fair price. Many thanks!

    1

    I called these guys to clear my sewer drain of tree roots and made an appointment. He came out and after the guy was complaining about his back hurting, he refused to do the job, saying he didn't have enough room to work. I called another plumbing company and they were out in 2 hours and had the job done within 40 minutes. Very dissatisfied that I waited for this appointment and was told he wouldn't do it. I will be going with CPR plumbing for now on.

    5

    He got it done! The work was professional and he was honest about price and the amount of work that would need done. Thank you.

    5

    After feeling like the Eco-plumbers were trying to screw me, I called Drainworks and was pleasantly surprised. Prices were reasonable, and I didn't feel like anyone was trying to rip me off. Will absolutely use again.

    5

    At my house within 3 hours of calling the phone number, straightforward with an accurate price on the phone when I told them the problem, and our technician was great. Will call again if another problem arises (hopefully not though)

    5

    Highly recommend Drainworks. Rob was exceptional to work with… knowledgeable, responsive, and just awesome. We got all new outside drains and he answered lots of questions and was so patient. Thank you Rob!

    5

    We cannot say enough good things about Drainworks, Westerville. From our initial estimate to the completed job, we were met with professionals who did a great job replacing downspout underground drains. We highly recommend their services.

    1

    I contacted Drainworks last week(Wednesday)to see if I had something going on with a drainpipe. They came to my home right away to tell me that there was a huge issue but someone else would be coming to give me an estimate because "Jason" was not the person to give estimates. He was very prompt, kind, and courteous. "Jim" contacted me later the same day to set up an appointment to have the "general manager" to come out, survey the issue and write and estimate and that he would email me my estimate on Monday, the following week. Ok. All was agreed. Monday, no one came to my property so I am an understanding person and figured I'd give it another day. It is now Tuesday. Still no one to come survey my property to write up an estimate. I contacted "Jim" at the office and he state that this "general manager" did write up the estimate but that he must have sent it to the wrong email address. I made sure he had the correct email address. Its 8:30 pm and I still not not have any email with an estimate and have also checked my spam folder. I now feel it's best to do buisness with another company because they are either extremely busy or downright unprofessional.

    **Update*** I have spoken to Drainworks and an estimate was done. I did not hire the company nor have had any work done for other reasons.

    5

    I had a clogged drain and I was looking for a directional snake and called one company who took all my information and was going to call me back and never did. Then someone recommended this company to me and I called and talked to someone immediately who was knowledgeable. He quoted me over the phone a great price and then had someone come out the next day and fix the clog. It was super easy and for someone who is not very handy I was very happy with the experience.

    5

    I woke up one morning to find that the sewer line leading away from our house had backed up into our basement. I was pretty grossed out and was hoping to get someone to help quickly. I called Drainworks and left a voicemail. They called me back within 20 minutes and set up an appointment to be at my house within 20 minutes of that phone call. The plumber was great! He worked on my line until it was clear. He was not messy, and was completely respectful of my home. I will always call Drainworks when, or if, I have any plumbing problem in the future. Pricing is reasonable and the company is excellent. I highly recommend them!!

    5

    DrainWorks has been wonderful to work with, especially Rob Brown and Stephan. They are punctual, professional, and thoughtful. Their workers repaired a drain in our yard. They used a sod cutter and when done replaced the grass that it looks like the work was never done! One worker even spread the dirt from the yard in my back area. All the workers were very nice and the repair cost was fair. I highly recommend them!!