Home Services reviews in Westlake, Ohio

cashiers don't have any customer service towards respectable kids nor adults ... nor any knowledge of the plants with simple questions . & you have to ask half the time for a carrier when you have multiple plants ? one simple simple q- wheres your soil ... looked at me like i was speaking chinese . after explaining you plant plants in it ; she told me that you order online ? (so we just decided to keep looking . & ended up finding it !)
only came into contact with one outside staff who was called over to help since we asked for it from customer service - and she was NO help . told me to go on a website and she didn't even know the website to check if it was .com , .org etc. so we ended up leaving since my phone was on 10%... and how when half the plants aren't named ?
2 stars because they have a PERFECT customer service woman that my son and i loved !!! greatest asset to the team !!! great customer service , helpful and informative about the plants !!! FINALLY; THANK YOU . made such a positive impact on my son and i !!!

Pretty good experience. Lots of plants. Good thinking selling wine in a flower store!

I love Gale's. After Christmas sales are amazing. Plants and pots and everything you could want or need garden wise is available. The staff is friendly and knowledgeable. Whenever I'm in Westlake to visit my aunt, I shop here. It's one of my favorite places.

I have been shopping at Gale's for years especially in the spring when their floral department is gorgeous. The staff are wonderfull at answering all your floral and landscaping questions.

We stopped in while up in Ohio. They always have a great selection of all kinds of plants plus decor and boutique clothing! I have been going here for years! Since 1995 when I used to live in Fairview Park. I’m in Florida now but always want to visit while I’m home.

Wide variety of plants and holiday decor! I never leave empty handed! I love visiting around Christmas! Also, if you get lucky you might see the adorable kitties hanging out there! ❤

I get all my indoor plants here. Gale’s has a wonderful and unique selection of houseplants, most of which are in great shape. I purchased a few plants from here several years ago that are still thriving. Staff is knowledgeable and friendly enough.

Beautiful roses for my Mom's garden! Absolutely perfect! Thank you Gale's Westlake.

I really really enjoy going to Gales nursery, just the selection alone is fantastic. Spring/Summer is awesome all the perennials and annuals are healthy looking. Reasonable pricing for plants and mulch, potting soil etc. The only complaint I have is the patio essentials and gift section are priced kind of high. The employees are very knowledgable and really nice. Just love this place

Has a nice selection of plants and decent prices. However be careful about plants they have discounted. I purchased two large tropical plants on discount from them (part of a larger $250 order) and later found that they were infested with Brown Scales and Mealybugs! Was extra disappointed because the greenhouse worker was pushing hard for me to purchase this plant that was infested. Not a very good business practice and luckily I noticed soon enough (about a week after purchase) and isolated the plants. I will not be going here again.

Nervous to buy more plants after the 4 I bought from here were ALL infested with mealybugs. Such a bummer. This should be taken care of you’d think, I’ve never had this issue on any of my other plants just the ones from gales.

We love Gale’s!

Incredibly friendly staff who are knowledgeable and will help you get what you need for whatever you’re looking for.

We’ve bought flowers, herbs and grass from Gale’s but their staff is knowledgeable on all of their items.

We bought a grill today and Anthony helped us with it. He was very helpful and informative. He walked us up to the front to ensure we got their special they’re running on Traeger grills.

We can’t say enough about Gale’s and would recommend to anyone!

I visited on Saturday November 18th with my mom and sister. The place is beautiful but the employees did not have smiles on their faces. Very unapproachable. The lady who rang us out was irritated by the amount of items we purchased and that she had to wrap the delicate items. We miss Donzells in Akron and thought we would visit Gales. We drove up from Barberton and don't think we'll be back.

I’ve gone to gales all my life. Anymore, they’re the most overpriced place around and the quality isn’t what it used to be. On top of that, for the third time now I’ve brought a plant home and found it infested with mealy bugs. I have a massive and expensive houseplant collection, and the fact that every time I’m buying from gales I’m being put at risk with a pest that could wipe out my entire collection has made me no longer a customer. You have a responsibility as a plant store to inspect your plants and make sure you aren’t selling infested products. This is the third plant I’ve bought and it’s infested. I’ve even come in and mentioned it to you guys and it’s still an issue. Buying from Gales is a risk to your plants and not one worth taking. Please do your diligence as a nursery and stay on top of these things because it’s honestly wrong.

If I could do 0 stars I would. I bought a big bucket of hanging flowers. They were $50 mind you. And in 1 day they were dead. I went to exchange them and the man told me that it’s from not watering them for days on end. I explained I only had them for 1 day. And he said there was nothing he could do. So obviously they don’t water their plants. Don’t go save your money , or go to Home Depot.

Very nice garden center. They have some truly beautiful pots and plants.

Plants are, for the most part, in very good condition and survive well after repotting. The staff are incredibly knowledgeable. The layout of the store has a very nice "flow" to make sure you don't forget anything.

I love Gales. Beautiful nursery. Big selection of perennials, annuals, and indoor plants. They have garden decor, some patio furniture, and just about everything you need to care for your plants.

This store has an excellent selection of lovely and healthy fall plants as well as house plants. An amazing array of clothing and accessories as well as seasonal decorations. Staff were very friendly and helpful.

Excellent garden shop! They have a huge variety of flowering plants, bushes and trees on their large property!!! The staff is very friendly and helpful!! I love going there, we always find something great to bring home!

Always extra beautiful during holidays especially Christmas.

Nice selection of beautiful flowers and everything you need for them. The employees are helpful, Especially the owner, who took his time out of his busy day to help and show my friend, and I around to pick out the flowers that we needed for our garden.