Reviews of local pros in Wickliffe, Ohio

4.8 based on 638 reviews Back to the listing
    5

    Great Quality work, done in a timely and professional manner. The promises made were delivered upon. HIGHLY RECOMMEND these professional people...

    5

    We needed a new furnace asap and they were able to quickly schedule us, arrived promptly and cleaned up afterward, no mess! Very professional!

    5

    We have used Bryan and Sun's for years....problem with our air .....called Mon...Pat came out a few hours latter and today new unit installed....would highly recommend.......

    5

    Excellent service even in this heatwave! Thank you so much for your quick service visit

    1

    They refuse to answer questions or transfer call to appropriate person for service related questions unless you provide your name and address. I had mentioned to the Secretary that I do not feel comfortable providing my address unless I know I will proceed with the company. She responded by saying that is their policy and they do not provide any answers to any questions until an address is provided. The company that recommended this HVAC company was made aware of their response and was in shock at the customer service.

    5

    We own a home that is extremely difficult to heat. It was built in 2007 and we have been freezing every winter until now. Last spring we had the entire HVAC replaced and Arzelle zoning installed. As a result, every bedroom essentially has its own thermostat, so every guest can choose their comfort temperature. It's great to set a thermostat and actually have the house reach that temperature. Bryan and Suns was extremely professional and the job was completed quickly. We are so happy with their work. We highly recommend them to anyone needing any HVAC work!

    5

    Very professional and courteous. Extremely knowledgeable and fair. Because the home was neing insulated with cellulose. They were able to use a smaller heating unit to heat our 2500 square ft home. Saved me some money and still have the efficiency we desired.

    5

    Mike is fantastic! We have a geothermal unit that’s wasn’t properly sized for our needs, causing a lot of headaches. We were ready to get rid of the geo and purchase all new natural gas furnace and A/C. Mike was able to diagnose, explain in detail how these units work etc, and offer a “retrofit” solution that no one else has been able to do. Highly recommend

    5

    The three men that installed my heating system were professional, polite and did a fabulous job. They also did a great job cleaning up. Thank you Bryan’s Suns

    5

    Excellent company! Great service, great rates, and great staff! I would highly recommend this company for any and all heating and air conditioning needs!!

    5

    I had been quoted by a Willoughby, Ohio company that my central air conditioning unit was bad and needed to be replaced for thousands of dollars. I was concerned as this was based on them never opening/looking at the unit which they wanted $500+ down first to be able to diagnose.

    I thankfully reached out to Bryan & Sons for a second opinion.

    They came, opened the unit, quickly saw it was a minor <$200 total charge to fix (bad capacitor). My central air has been running fine again.

    Thank you! I would recommend this company to anyone!

    5

    Great family owned company. There technicians are extremely knowledgeable and friendly. I appreciate hearing the facts and being allowed to make my own decisions, with out being pushed in a way I'm not comfortable. I highly recommend this company, you won't be disappointed. THANK YOU AGAIN BRYAN & SONS FOR ALL YOUR HELP.

    1

    I scheduled them for a 95.00 cleaning/ tune up and diagnostic for them to blow out clog that was causing leaking water. They charged the 95 plus 99 for a diagnostic even though I told them what the problem probably was. plus 23 to blow out the clog. I shouldn't have been charged a 99 dollar diagnostic fee when they were already coming out to clean my furnace and looked no further than the pipe that was clogged. I asked for the 99 dollar diagnostic fee to be taken off my card and they would not. Christine told me they needed to pay the technician and gas for their vehicle. I exai Ed they came out once, not twice. This is called taking advantage of a woman! Mind you I gave them my business for the purchase of a new furnace 2 years ago. They will not see any business from me when my air conditioner needs replaced or for anything else I closing referrals!!

    5

    I have been doing business with this family owned operation for decades. Honest, prompt, reliable, and good communication. They deliver solidly on all the projects they have done for me across the last 3 places I owned!

    5

    They installed a new unit and did a great job. I need to replace the other furnace later this year and I will have them back to do that job as well. I highly recommend Bryan and Suns. I have used them for years to service both my furnaces. They have always been great!

    5

    We've had a service contract with this company for many years. Trustworthy, reliable and personalble. Had furnace & A/C replaced by them in our former house. Totally satisfied; highly recommended.

    5

    I would give them 10 stars out of 5 if I could. I am so happy I chose Bryan and Suns for my new furnance and air conditioner. The installers Joe and Justin left my basement better than when they arrived. They explained everything very clearly and made sure I was very satisfied before they left. They were the definition of respectful of me and my house and they would be easily recommended to anyone. The furnace itselt works like a charm and I'm sure the AC unit will do the same when the time comes. Thank you again :D

    5

    Service was performed by Pat, quickly diagnosed problem and repaired. Serviced unit same day
    as called.
    He took time to answer any questions and explain any issues with system.
    Service / diagnostic cost was less than many other companies.
    Would highly recommend Pat for any service repair, will definitely use again.
    Thank you Bryan and Sons!

    1

    Over charged. I use to think they were a good company. I needed 2 lbs of R22 and I was charged $300 for the first pound and $244 for the second. I researched other HVAC companies and it was $80 - $150. This was the second visit, which I had already paid for the tune up, and R 22 was ok at that point. I gave them the opportunity to correct and discuss. After listening on hold to how great customer service was and be ready to be impressed, and how difficult it is to get R22, not true a quick Google search and you can find at $41 per lb, they did nothing. Highly disappointed.

    5

    I have had Bryan and Suns replace both my furnace/AC (2019) and HWT (2021), plus regular maintenance for almost 5 years. Service has always been quick and efficient, and all my questions are answered no matter which of their technicians is doing the work. Pricing is more than fair for the impeccable quality of work. I'll always have their number on speed dial.

    5

    I would highly recommend Bryan and Suns to anyone looking for service or installation of a new furnace or air conditioning. Today we had our air conditioning replaced and I could not have worked with a better group of people. Starting with Christine who answered my calls when I had question to Sandy when it was time to schedule to our techs who handled the installation. Everyone was courteous, professional, prompt, knowledgeable and extremely helpful throughout the whole process. Our installers were prompt on arrival, explained what the process would be for the installation, were very respectful and were very diligent about clean up as the went along. They took the time to demonstrate the new thermostat with my wife as well. Based on this experience along with our past experience with service needs we will only work with Bryan and Suns going forward.