HVAC reviews in Wooster, Ohio

Travis did a wonderful job, inspecting and servicing our AC. He was polite, thorough, and cleaned up everything beautifully. He explained everything to me, and was very pleasant. I would give him the highest recommendation.

Brian and Travis were very responsive in getting my Rheem Air-conditioner back up and running. They are Very knowledgeable team and very fair on price. Now have twice a year service contract with them. Thank you Norm Lelless

Eric was very well trained. He was extremely knowledgeable in his craft.
Cam was my most recent person to come service my heater and he was awesome. Very knowledgeable.

My Air condition went out on Sunday April 28th 2024 . Called to see if I could get someone to fix it.. Was planning on getting a new unit was not sure what to do . They Sent a Salesman out on a Sunday (Who does that!) We agreed on a Furnace/Air Condition and it was delivered and installed Tuesday April 30, 2024. The Installers where great !! Very Polite, hard workers and never complained it was installed in rain . Thank you Service Now for your service today ,and the last great 10 years of Service we have already had with your company. Rick and Debby in Mansfield

They tore my AC apart to clean it. It has never been done before. It needed it really bad. They were not lazy and made it look like new!

Travis performed maintenance on our furnace and heat pump. He is always friendly, does a thorough job, and keeps us up to date about any issues he sees.

I highly recommend Service Now and Travis for your heat and AC service.

I had a fantastic experience with this furnace technician! He was not only friendly but also highly professional. The best part was how quick he resolved the issue; it took just 30 minutes from my initial call. I highly recommend their services for any heating needs!

Called and got same day service. Travis was very professional and knowledgeable. He diagnosed the problem very fast. He had the part and got it fixed. Highly recommend! The price was told up front, no hidden fees.

My heating and air conditioning systems were installed in 2017 by Service Now. My utility bills and energy use have dropped dramatically. I have continually maintained the system with a Service Now service contract which removes all worries and to avoid unexpected costly repairs. The key to getting the exceptional customer experience is to request the right servicing technician. Ask for Travis to do your service! He is superb. Also share any concerns you have. The company will make things right. Over the past 4 years I have been very pleased with the value and performance of my upgraded HVAC system and Schmid’s Service Now.

Outstanding service and immediate repair to get our AC back up and running. Travis Devault was our service technician and showed complete respect and professionalism with his customer. Top notch technician without trying to sell a new system. Highly recommend The company and Travis as a tech.

Service Now Explained everything on buying our new furnace & air conditioner a yr ago. Travis DeVault just performed our one yr scheduled maintance in a professional, friendly manner. We appreciated Travis taking the time to go over everything with us! Very Happy Customer :)

The representative that answered, the service line was professional and pleasant when taking our service request. Travis, the technician, was timely in response to our service request. Travis was professional and knowledgeable about our furnace and had everything he needed to do a maintenance and to repair the furnace in one trip. Currently very pleased with the service provided by Service Now and the technician.

Scheduled an appointment late afternoon, and received a call that evening after hours. Scheduler was friendly and helpful. Service was rendered the following day. Tech showed up prior to scheduled time, including a call from the office advising Tech was on their way. Tech ( Travis) was helpful, courteous, and explained things well, answering questions I had along the way. Work was somewhat involved, but needed parts were in stock, and Travis made necessary calls, and stayed with the job until completed. A positive experience with everyone involved, and good example of excellent customer service.

I lost heat in my house 1/7/24. I called in the office on 1/8/24 an they sent Travis Devault out to fix my furnace. Turned out to be a clogged drain on the furnace. Travis show professionalism an excellent customer service while on the service call. I will request him every time. Thanks Travis.

I had a tech. come out today was told 1350 to replace a blower motor. Parts are covered under warranty. But the kicker since I found another company to do the work for 250 that I would still have to pay 300 dollars for there service fee and diagnostic fee. Wow 20 min. of work crazy. Yes the other company is authorized carrier service provider. My point is what you charging 675 dollar a hour for labor all parts are covered by carrier.

Travis was professional and took his time to assure everything was done right and in working order. He is very pleasant and talked to everyone that he encountered like a friend.

Thanks for a very good service call!

Barry Watts
Wooster, Ohio

Professional and courteous service from Cameron. Went over all my options to get a quality repair of my furnace.

Travis DeVault has been our furnace/AC Technician for the last 4 years. He’s very knowledgeable and patient when we’re asking questions about our equipment. When he leaves our equipment is running smoothly and looking like new.

Travis came to clean our furnace and did so much more. Found some things for us to fix to make things run more efficiently. Gave me suggestions to bring down the cost of our utilities. Very much appreciated his help. He was very through and explained things as he did his work. Thank you so much Travis!

Cameron was professional,knowledgeable and helpful. Thank you for restoring our heat.

Awoke this morning to temps of 63 degrees inside home. Called service now heating and cooling as we had had good result when this company installed new AC unit two years ago

Travis DeVault came to our home within 45 minutes from the initial call and had us up and running within 30 minutes. He had the most important part on his truck and will order new exhaust blower motor and will install as soon as it’s received. Travis was helpful, friendly, and informed of us of problems in terms I could understand and helped us to make the decision to join the club for future maintenance and service calls at a discount. He helped turn what could have been a terrible experience into a solved solution in a timely and professional manner. I am glad we called Service Now and will highly recommend to our friend and neighbors