HVAC reviews in Wooster, Ohio

4.9 based on 150 reviews Back to the listing
    5

    Excellent service from James; he’s knowledgeable, efficient and has a wonderful way of dealing with people. You’re lucky to have him in your company.

    5

    M.W. Robinson did a great job of taking care of my father-in-law’s air conditioning problems. He was on time and courteous. Highly recommend this company.

    5

    MW Robinson is my go-to for yearly check/maintenance on heating and cooling. Kevin and Troy were very friendly and did a great job checking the furnace to ensure it's ready for the cooler weather to come. Thank you!

    5

    Kevin and Troy came to service furnace on time . Great at answering questions i had. We feel confident in them servicing our system. Thank you !

    5

    Dennis serviced both the furnace and a/c units. He took great care in inspecting, checking connections etc. Dennis even found a large critter hole behind a bolted panel that he eliminated! Great job!

    5

    Great in communication when work was scheduled for and completed. Price was reasonable for furnace and care taken to keep house clean. Service technicians friendly and easy to work with.

    5

    So punctual and helpful! He was very easy to work with, was in and out very quick, got us on his schedule, and all for a reasonable price. Will definitely be using him again!

    5

    The service provider was prompt, quick, and efficient. He also gave us a lot of information about maintaining the furnace in between inspections.

    5

    My air conditioner stopped working Sunday night so I called MW Robinson at 9:00 Monday morning and made an appointment for 11:00 that morning and Dennis was here by 9::45 after calling to be sure I was ready for him and he went straight to the capacitor which visibly showed that it was bad and he had it replaced and unit working by 10:15- I have used MW Robinson for years and would recommend them anytime!!! Thanks Dennis!!!

    5

    Kevin and Troy did a great job! They inspected everything on my heating system. Cleaned the sensors and was very informative.

    1

    Called the afternoon b4 to schedule someone to come look at the furnace. We're told someone would contact me in the morning when their on the way . Mid day still nothing so I called. They have no appointment scheduled for me . But they had my name in their computer with my phone number. Doesn't make alot of sense . If I didnt call how do you have my information? Called elsewhere and someone came out half hour later

    5

    M W Robinson Co has been servicing my mom's furnace for many years. We have always been very satisfied with their professionalism and honesty. Highly recommend!

    5

    The service technician, James, is very polite, respectful and knowledgeable! The repair was simple but still nothing I knew to do NOR wanted to do. MW Robinson has the best crew from office to service. They’ve got my loyalty.

    5

    I had a shower replaced in an existing bathroom and had a new bathroom/ laundry room combo created my Mom. The service tech was John. He did an awesome job. The job was done in a timely manner and when other plumbers were too busy or didn't want to work in the crawl space, John showed up and did the work without hesitation. The quality of work was very good. I appreciate John's hard work.

    5

    Great service (as always). Very quick, professional and personable. I always highly recommend this company. Thanks again (John) for fitting us in your busy schedule. We appreciate you!

    5

    John converted my bathtub to a walk in and did a perfect job. Was on time, cleaned up after himself, and the bathroom looked as good as when he got here. My sincerest thanks, Deb Bliss

    5

    John was absolutely phenomenal, again! Exceptional work, super professional, top notch work ethic. I can't say enough good things about the work John has done for us. We will have him do all-our plumbing!

    5

    Kevin and Derek did a great job on my furnace inspection and optimization for the winter. I am always incredibly pleased with the service I get from MW Robinson. They have them best service technicians in the area.

    5

    I highly recommend M.W. Robinson Co. services. Recently I had a "laundry list" of plumbing needs. I received prompt, courteous, & competent service from John.
    I have also experienced excellent "heating & cooling" services from this company in previous years.

    I am adding to my previous post after receiving additional services. John installed a new hot water tank for me & also replaced an aging pressure reduction valve. Both jobs were handled expertly, efficiently, & in a very courteous manner. I am absolutely thrilled with the result. The cost closely matched the ballpark estimate I was given at the start. I recommend M. W. Robinson Company, & John in particular, without reservation.

    Since writing the above reviews, I have received an additional service. Once again, this service was performed efficiently & promptly. James did a wonderful job & was very courteous. The cost was reasonable.

    5

    I love the service and personal attention offered at MW Robinson, Particularly Tammy who helped me with my home warranty claim, Adam who installed our water heater, and John who just installed our kitchen faucet. I recommend MW Robinson every chance I get.

    5

    Professional, efficient and very polite. Had a pipe leak and Adam did a great job. Didn’t expect such fast service on Saturday. Would highly recommend!!