Reviews of local pros in Wooster, Ohio

John converted my bathtub to a walk in and did a perfect job. Was on time, cleaned up after himself, and the bathroom looked as good as when he got here. My sincerest thanks, Deb Bliss

John was absolutely phenomenal, again! Exceptional work, super professional, top notch work ethic. I can't say enough good things about the work John has done for us. We will have him do all-our plumbing!

Kevin and Derek did a great job on my furnace inspection and optimization for the winter. I am always incredibly pleased with the service I get from MW Robinson. They have them best service technicians in the area.

I highly recommend M.W. Robinson Co. services. Recently I had a "laundry list" of plumbing needs. I received prompt, courteous, & competent service from John.
I have also experienced excellent "heating & cooling" services from this company in previous years.

I am adding to my previous post after receiving additional services. John installed a new hot water tank for me & also replaced an aging pressure reduction valve. Both jobs were handled expertly, efficiently, & in a very courteous manner. I am absolutely thrilled with the result. The cost closely matched the ballpark estimate I was given at the start. I recommend M. W. Robinson Company, & John in particular, without reservation.

Since writing the above reviews, I have received an additional service. Once again, this service was performed efficiently & promptly. James did a wonderful job & was very courteous. The cost was reasonable.

I love the service and personal attention offered at MW Robinson, Particularly Tammy who helped me with my home warranty claim, Adam who installed our water heater, and John who just installed our kitchen faucet. I recommend MW Robinson every chance I get.

Professional, efficient and very polite. Had a pipe leak and Adam did a great job. Didn’t expect such fast service on Saturday. Would highly recommend!!

Man what a great service. John and James were top notch. John helped to expedite the hot water install and James put it in like a true champion. Even came back to make sure there was no gas leakage. I will forever be a MW Robinson client with these type of technician’s. Thank you MW Robinson for the warm shower.

This company is awesome! Office staff, owner, and technicians are professional, courteous, knowledgeable and efficient! James had hot water moved and new one installed in less than 3 hours! Same day service!

Adam arrived on time and was friendly. Very knowledgeable and was refreshingly honest. I received excellent advice and feedback. I appreciated being spoken to respectfully. Definitely recommend.

Had my tub cut out to be a walk in tub/shower. Wonderful job by John. The most pleasant plumber ever. Cleaned up and was like new when he left. Thanks John.

We’ve used them many times for our plumbing, heating and air conditioning needs. Always quick to respond, polite, skilled and excellent service. Has great emergency service on the weekends too. Very highly recommended.

Jesse, the technician, responded quickly and efficiently. He diagnosed the problem and offered a solution that required a breaker that, understandably, he did not have with him. The next day he returned with the breaker and resolved the problem. I woul highly recommend him!

Had a really good experience. Their employee Maverick was very helpful in helping me keep my furnace running over the weekend so I could wait till Monday for them to come and replace my part. We were very happy

MW was helpful, considerate, and timely! Cody H. was great to work with! He talked with us throughout the process and his work was fantastic! Our new furnace is working great and we will continue to use MW in the future.

Chris had John and James come out to run a gas line to my garage for heat in the winter. My gosh I thought it would take them all day to complete the work. They were done in 2 1/2 hours! Fantastic work, friendly staff I can’t say enough good about MW Robinson. I’m a lifelong customer for sure. Thanks to Mark / Chris and the crew.

John was an amazing gentleman with MW Robinson’s. He was an awesome plumber and fixed our problem quickly. He did an excellent job! We will probably buy a water softener thru all of you because of him. Thank you, Paul and Dawn Troyer

They were very responsive to my problem. Aaron stopped by late in the day and had Dennis scheduled for first thing the next morning. Both were very friendly and helpful in getting my problem diagnosed and a resolution lined up. Boiler was replaced in less than two days. Working great and it beat the snow and cold. Couldn’t be happier with their performance.

John did a great job…. Installing easily accessible shut off outdoor faucets.
We’ve used Robinson for many years, and have always received prompt service…and had our plumbing issues solved!

Thanks for the fast service. Our new furnace works great and without any issues. It a great relief knowing that were good for the future. The men were professional and helpful. Whether it is AC units or furnaces, in our home or in apartments, the service is hassel free. Thanks again.

So thankful for the quick and thorough help!!!! I called and spoke with Chris and then Adam came over to help. Adam was so nice and helped us get our needed repair done quickly. He was very knowledgeable and explained things so that I could understand. My first time working with MW Robinson and I could not be happier with the service received!!! Thank you!!!

I needed a new toilet fill valve replaced, so I left a message with M W Robinson's answering service at about 8:00 am on a Monday. Twenty-five minutes later I got a call back from Adam who offered to arrive with 5-7 minutes! He did so and completed the job quickly, then set up a customer file with info on our HVAC and water heater. Service was prompt, professional, thorough and friendly! Great job!