Reviews of local pros in Bethany, Oklahoma

Stan's was out 12-2-19 to replace our hot water heater. George did a great job, he was clean, thorough, and was kind to our dogs. He did everything he could to make sure we were satisfied with his work and with the hot water heater itself. I fully recommend Stan's Plumbing.

Stan’s is my go-to for all things plumbing. Timely response, techs are knowledgeable, respectful and friendly.

I have used Stan's Plumbing for all my plumbing needs for several years and enjoyed prompt service and what I hope were reasonable prices. My issue is not with their work (until their last call to my home), but with their customer service. I had a burst pipe in my garage, and called Stan's Plumbing and they replaced the pipe. Several months later, the clamp used on the new flexible pipe popped off late at night, causing major damage and incurring additional costs related to having the city come out for an emergency shut-off (I didn't know how to do it myself at the time). I called Stan's Plumbing and they came out. I told the employee what happened, and I wasn't charged since this was a fix to the work that they had done previously. Obviously, the work was shoddy. Many months later, I receive a bill for the 2nd service. When I inquire, I am asked to provide proof and dates of the first payment. Shouldn't this be part of their bookkeeping procedure? Why should the onus be on me to keep for them? I suppose I should have accepted the responsibility, because they sent the account to collection and I am now paying it. The bookkeeper welcomed me to write negative reviews where ever I please, so here is the third of many.

I have used Stan's Plumbing for many years. I usually ask for the same man. I was told this time he was no longer there and had gone into business for himself. I told them I had two toilets that needed the insides replaced since they were running all the time and were 15 years old. Work was done and I was satisfied. The men they sent smelled like sewer and had mud all over themselves and my bathrooms.
When they left I offered to write a check and they said I would be billed. I received a statement for $315.70. Two men and a truck. I called and told them that this was not a two man job and only one man had done the work. They took off 50.00 which was for labor helper and said that was the best they would do. I told them I didn't see how I could do business with them again. They said fine.

I had a bad stench coming from my air duct in the laundry room. I called Stan's on a whim and they advised me that I had a leak from my washer that was going into my air duct line. A tech was sent and they gave me a quote. After using their leak detector, pulling up my tile and jack hammering the floor leaving a hole of approximately 3' wide and 3' deep. I came home to find this project not secured for safety. I had to find my own wood to cover it. When they returned come to find out that wasn't were the leak was and they had to charge for additional work. The tech called and the bill shot to $6,000! I was in dire need so I okayed it. After wasting the day trying to find the actual leak and drilling two more holes I was given a number to someone who specializes in locating these which was $200. Stan's wasn't even close the leak was from my sink line leaking in the dirt under the concrete causing it to stagnate. After digging a '10 trench and replacing the line the tech made the mistake of mixing concrete with rocks in it instead of mortar. And filled it to the top leaving stones above the grade of the floor. I call the office and spoke to the person in charge who very rude informing me of the steps of the job. A job that should have been completed turned into them coming back out to jack hammer the trench below the level so i could finish the job myself. The supervisor was unprofessional. The tech wasn't a professional nor as knowledgeable as he should have been. This was when COVID was really bad and he started to use my kitchen sink to wash his hands! The kindest and most understanding person was the receptionist. BEWARE! In my own opinion I strongly advise anyone to look elsewhere first before using this business. I was very disappointed.

I’ve used them several times. They do good work and I recommend them for your plumbing needs.

I used Stan’s plumbing for my rent house. I live in another state, so I was thrilled that he was able to attend to my plumbing issues quickly and efficiently.

Response was quick and did a great job. Very nice people to deal with, I didn’t have to worry about any added unnecessary expense.

I have used Stan’s Plumbing for many years and they have always done a good job for me. Thank u, Stan’s Plumbing.

We’ve used Stan’s Plumbing for years - very satisfied with their response and quality work and products.

House had no water. Set up appointment. Told me would arrive, had to stay home from work to make sure I held up my end by being there. Didn’t show up. Tried to call him if he was going to still arrive, no call back. Should have read some of the reviews before, was referred by another plumber. This guy is garbage. What award winning are you even talking about.

Stan’s has always really fair with us. They come out when they say they will and fix the problem right the first time. Whenever I need plumbing g service I call Stan’s.

Needed a drain snaked, and these guys went above and beyond getting it cleaned out. I was very impressed with their care to put everything back the way they found it and to clean up any messes. I also think they were very affordable. Thanks, Dakota!

Stan’s Plumbing has always been prompt and professional when we needed a plumber. I would call them and/or recommend them without hesitation.

Excellent customer service and fast work. Helped me with unusual gas line install. Recommended!

Our request for emergency assistance was immediately handled. The person handling the request fixed the problem but made sure we understood the problem and how to prevent it from happening again. This was a WOW experience.

My personal experience was with Jolene, and I have to say she is an amazing human being, as I had an unpleasant experience with a Field Technician driving recklessly, so I went into the actual store to bring it to someone's attention, so that it may be addressed properly, and Jolene was attentive and listened to my concerns, and she took all of the pertinate information from me in order to resolve the issue. I do not currently have an pressing plumbing needs, but when I do, I will choose this company specifically because of Jolene. This company is so very blessed to have this wonderful woman running their office!

Stan's Plumbing is a very good company.! Reasonable prices, friendly, on time and knowledgeable! I will be using them again..

I have used Stan's for about 15 years.
They are the only team that consistently serves my needs.
I have several rental properties and a home.
They are the best.

I have used Stan’s Plumbing for the past 2 years. They have always done a great job. Prices are fair and better than some. The guys are friendly and answer my questions.
Victor repaired the bathroom sink drain this week. He explained and showed me the problem area. The price was as quoted. He was kind and friendly. I appreciate him!!

I called Stan's Plumbing to install a bathroom faucet for me. I called them because I had previously had a good experience with them. But I made the mistake of not getting a preliminary quote for what I needed done expecting that they would be reasonably priced as they had been on the previous job they did for me in 2023.
When I called to make the appointment I told the operator I would be supplying the faucet from a retail store. The technician arrived on July 2nd and first asked if I had the faucet. I gave it to him. He looked at it and then said, okay, the cost will be $500. I was stunned! I asked him why so high and he said they would be installing new lines under the sink (retail cost about $12 for two lines). This was BEFORE he had even gone to look at my current faucet and lines. At this point, I realized because I was so dumb not to get a quote first I would still have to pay for a service call and I had no idea what that might be either. So, I told him to go ahead and install it but that I wasn't happy it was so expensive. He worked on it about 1 1/2 hours and eventually told me that because it was a retail faucet the stopper was not working well and it was leaking. I asked what the solution was and he said he could install a metal stopped instead of the plastic one I had but he did not have one on his truck so he would have to come out the next day to install it. I said ok. Then he said, "That will be another $300 for me to come out a second time." At this point I got mad! I told him I had another plumber install my kitchen faucet for $75 and that I felt like $800 to install a faucet of which I had supplied the faucet was highway robbery and that I wasn't happy. He said I could call his office to talk to the owner. He wrote up a ticket for the job for a total of $500 and I gave him my debit card to pay for the job. (BIG MISTAKE!!) Don't pay Stan's with a debit card unless you don't mind them charging you more funds than the initial quoted price! Before he left I told him I would call Stan's and talk to the office person. I got Ron on the phone the next morning and he told me his technician had told me about the service and they would try to work me in that day to finish the job with a different stopper. I questioned him about the additional $300. He said No that it would just be the original $500 quoted because they quote by the job. Later that day same tech came out and replaced the stopper and left. As he left I thanked him for finishing the job and at least it wasn't going to be any additional money. He said, "Oh yeah, is that what they said?" I said, "Yes."
You can imagine my surprise a few days later when I discovered a $580 charge on my credit union account instead of the original agreed upon quote!! I was upset!! I called Ron back the next day and complained. And he said he remembered me from calling earlier and that the additional $80 was probably for the stem stopper. Are you kidding me??!!! He admitted someone should have let me know that they had charged my debit card an additional $80 and he said he would have his billing person credit back my account. Stan's Plumbing never credit the $80 back to my account and when I called several days later his billing person said she was not aware of a request to credit the $80 back on my account.
I am done with this plumber FOREVER!! I feel stupid that I didn't get a quote BEFORE they came out BUT I thought I could trust them to treat me right. NOT SO!! I have no idea what has happened to Stan's but please be warned they are not only expensive, they will charge your credit card without telling you and they will lie to you. DON'T TRUST STAN's PLUMBING!!

Update: Stan’s did finally mail me a check for the $80 that they overcharged my debit card.

Updated: Stan’s Plumbing sent me another check for $200 to reimburse me for rhe original charge for the faucet install. Ron said he was unaware of the circumstances of the job and he wanted to make things right. I’m giving him the benefit of the doubt.