Reviews of local pros in Edmond, Oklahoma

4.7 based on 4689 reviews Back to the listing
    5

    Matt, Felix, and Preston did good work in replacing two bathroom faucets and a water shutoff valve. They were professional, efficient, and made sure everything was working properly. It ran me about $1000, which seems reasonable compared to other quotes.

    4

    UPDATE:

    After posting my review the plumbing manager reached out to make things right . They came back out the next morning and fixed my issue for the original quoted amount, they even cleaned off some of the buildup on the trim kit. Robert was great and super helpful. I appreciate them reaching out to fix the issue and I would use this company again in the future.

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    I would only recommend them for simple jobs or home maintenance, but not much more than that.

    HVAC technician Hayden was great and really did go above and beyond to ensure my vent was cleaned out properly.

    The issues I have are with the plumbing because I called them to replace a shower valve (Simple fix I’ve had it done in other bathrooms for under $200). Well, the person they sent out for the plumbing told me that he could do it for $460 but warned me that I may be without water all day— Well, he cuts the water off and goes to start the repair and realizes he doesn’t have the right tool to remove the valve. Instead of going to get the proper tool For the job that I was just quoted on he tells me that his manager says that I should just replace the entire shower valve system which is over $1000. So I definitely do not recommend using them for plumbing Or anything that is not simple home maintenance.

    On top of that, my shower head is now leaking when it was not before.

    5

    Josh,Bryan,Enrique and Michael came out and installed the system. They did an amazing job doing a thorough change. Out with the old in with the new fast and easy. very professional.

    5

    Jake was very professional in handling my furnace maintenance. He explained things to my satisfaction. I appreciate that.

    5

    Hayden came back out to replace the core that was bad. He had a helper also, Danielle. They got right to work doing what needed to be replaced. Fantastic job! They kept us informed throughout the process. We now have cool air! Thank you Hayden and Danielle for getting us us and running quickly!

    5

    Competent clean work. Techs didn't confuse activity with productivity. Have used this company twice now and as a retired HVAC/R tech, I'm certain of the service I get from Norman Air. Sure they're pricey at times, but good work cost.
    Remember, price is what you pay, value is what you get, and cost is what you stand to lose. If it's cheaper, it deserves to be!

    5

    I highly recommend working with Dan and the team at Norman Air.
    Our technician, Dan, was great to work with.
    We had an intermittent issue with our thermostat. Dan quickly and accurately identified the issue, clearly presented our options to move forward, and resolved our issue.
    Scheduling and communication with Norman Air was effortless - Zoe, at their office, was great with scheduling, keeping me up to date on arrival times, and working with my busy schedule.
    Great team!!

    5

    Jr. was professional and checked heating unit as required. Friendly and forthcoming on problems found. No uncertainty as to cost. Was upfront on costs. Good job Jr.

    5

    Had plumbing service from Norman Air today. This time, it was time to replace our main hot water heater. Luke and Bryce were efficient and professional. Had my water turned off for the shortest amount of time possible.

    5

    Keith was great and knew how to fix it the right way! I don’t call anyone but Norman Air!

    5

    Norman Air is top-notch customer service. I love that they are so communicative and let me know who is coming to my door and a little about them. Our technician Jake was friendly, knowledgeable, explained things well, and attentive to our concerns. He had us up and running in no time!

    5

    Hayden is an awesome tech. He did our annual inspection and came back to do some coil cleaning. He's highly knowledgeable and explains what you need to know. When he showed up for the cleaning, he identified a gas leak and went way above and beyond to help us diagnose the issue. Bottom line is Hayden is great at helping the customer not only with HVAC stuff but he's not afraid to let you know if something else is wrong.

    5

    Hayden was right on time and diligent about our wants and needs with our HVAC.

    5

    Great guy, very friendly but business oriented. Answered all our questions .thoroughly explained the new thermostat, also explained the max plus membership which we signed up for

    5

    Joseph was a pretty cool guy. Came in and took care of business. Nice to talk to as well

    5

    Jeremiah came and did a great job taking care of plumbing issues and checked our 2 hot water heaters. We have the yearly service agreement and it paid off. We just had our roof replaced about a month ago and the exhaust pipes were disconnected on both water heaters. Dangerous. He took care of that. Thanks, Jeremiah.

    5

    Jake was very attentive, listened to all my concerns and appeared at all times to be very professional. He was on time, diagnosed my problem, replaced the TXV valve and everything appears to work fine right now. I was very pleased with his service and professionalism!!

    5

    Keith was here for a couple of hours. He was very personable, polite, honest and intelligent. He took the time to explain our options on replacing the water lines. We were very impressed with Keith and Norman Air staff. We would highly recommend Keith and Norman Air and will be using them again.

    5

    April 23 &24-2025 I Annie H. Called Norman Air Service for the first time requesting service for my air conditioner. I was able to get same day service. I was sent the name, time and identity of the technician that was coming. Using a tracking device I was informed the technician time expected to arrive. Randall arrived introduced himself and stated to work. Before he left we had air and a big smile on our faces. Randall explained what he was done step by step Randall has excellent working and communication ethics. I was so satisfty I signed up for their two year warranty. Thank You for your excellent professional service.

    5

    First rate service and courtesy! On a routine maintenance call for our A/C, Dan offered solutions to some air flow issues we had and did a thorough job of checking the system and cleaning. Highly recommend these guys!

    5

    Spent the day installing a water auto shutoff, delt with some issues thru the install and seems to have done a good job, at replumbing my water cutoff.