Reviews of local pros in Edmond, Oklahoma

He showed up as soon as he could, did a good job, and didn’t leave a mess for my tenant to clean up. Overall, a very good experience.

I have used Norman Air for years for maintenance at multiple office locations (including OKC) and at our personal home and could not be happier. We are on their comfort club regular maintenance service which has been great. All the techs have been friendly, professional, and knowledgeable but Taylor came to help most recently and so far has been my favorite. He made everything easy (even sending in a warranty for a new part), explained everything well and provided options with context, helped me understand what my future life span on the AC units would be, and when my tenants had questions he was also to helpful and friendly to them. Always a great experience.

Equipment was installed quickly & efficiently. Unfortunately I was not there during install but I had confidence his work was 5 star.

Wyatt did a great job and kept me informed. Also cleaned up after himself.

They are wonderful group I don't have to worry or call they cordinate all my issues to be done in the same day Excellent Excellent work.

Jr was very polite and helpful. Gave great suggestions and talked about service plan that we took up. He is highly recommended. Great job.

The only company (after several attempts with others) who properly diagnosed my issue and was able to fix within an hour. Kind & understanding, won over my protective Pyrenees pup AND felt comfortable opening my home as a single woman - even leaving him alone to finish the job. Which was done quickly and expertly. Randall, you’re a hero! Thank you!

Hayden came out, was extremely professional, extremely friendly, clean cut, knew his stuff, was very polite and did an amazing job fixing the AC unit, explained the process and was honest. Also great before and after photos.

Keith was very professional, knowledgeable and kind. Didn't sugar coat what we need done in our home and I respect that. Look forward to seeing him in the future appointments.

Joseph was great. He was on-time, friendly, thorough and expeditious in his work. He walked my wife and I through the few issues he found and detailed each option for us to make our decision simple and painless.

Norman Heat and Air has always had top notch customer service. Hayden was fast and efficient and friendly! I’ve been using them for over 7 years! I highly recommend them!

Randal did a great job. This was on a Friday afternoon late. He analyzed the issue, immediately saw the problem and the cure. Had to order a part so returned early Monday morning. Had everything corrected in under an hour. Checked our complete AC system inside and out to make sure there were no other issues. Totally professional with a great persona of cheerfulness in a friendly yet professional. I hope I never again have AC problems, but if I do I’m calling for him or one of his fellow technicians.

He came out very quickly the day before thanksgiving when I was fairly convinced I would get nobody out. He found the problem, fixed it, showed me what caused the issue. He did a great job!!!

When my wife started up our system for heat this fall, it would start up but after a few minutes it would quit. We had Norman air come out and they found that we needed a new blower motor. After a week waiting on the motor from Carrier it was apparent that we were getting the run around on a delivery from Carrier. I of course complained to Efron at Norman Heat and air. After listening to me go postal it was the Norman team that went to work, giving me options and I'm the background continuing to push Carrier to send to part. Needless to say my hysteria was met with concern and professional attitude at NHAnd Air. Today they received and installed the right part. Once again they have shown great professionalism . They have a customer that will be with them for a long long time. Thank you for everything.

Taylor did my fall HVAC tune-up and was great! Super polite, thorough, and made sure everything’s ready for winter.
Also answered all my questions.
Highly recommend!

My technician Jake was very amicable given the late call and was happy to explain every step of his diagnosis. Overall, Norman Air was very fast to respond to my call, the technician was knowledgeable and skilled, and my AC is back to working all in an afternoon's call. What else would you want?

This company went far above to replace an incorrect air filter I had received from an online supplier. The technician, Jake, drive across town to their own suppler to get the correct one. It necessitated his going during rush hour traffic to assist me. This firm is efficient and does excellent work. jls

We had an excellent experience with Hayden, who came to repair our air conditioner. He is a genuinely kind and honest person with impressive knowledge. Hayden was very patient, answering all our questions thoroughly, and he fixed the issue perfectly. He even took the time to teach us how to maintain our AC to prevent future problems. We’re truly grateful for his help and would happily call him again for any future repairs. Highly recommend!

Hayden was awesome 😎! Friendly, polite, and personable, he did maintenance on my heater found that the capacitor was leaking. He had one on the truck was able to change it out quickly. He did a great job thanks Hayden.

Our technician, Randall, was professional, very efficient, and on-time. He kept me informed of the diagnosis and the solution. I appreciate that he focused on solving the problem. Also my experience with Norman Air was firt-rate, from the first phone call through the appointment.

Brayden did a terrific job completing the gas plumbing installation. His work passed with flying colors by the City of OKC inspector. Well done!