Reviews of local pros in Edmond, Oklahoma
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Justin was great, good customer skills, very polite, honest and up front with the situation. Recommend him to anyone.
Got it repaired quick and we're good to go.
Leaking shower faucet.
Plumbing issue not HVAC. -
I have used several plumbing companies since moving to OKC, but I’m so glad I found Norman Air. I will not be calling any other company moving forward. Jeremiah is the best and really provided excellent work!
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Joseph was patient, kind, and thoughtful. Unfortunately my plumbing issue was probably the worst case ever! Joseph was caring and attentive, these fellas worked so hard to solve my issues and their diligence payed off. My plumbing is now fully functioning thanks to your wonderful team! 5 stars!
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Norman Air gave a full explanation of the issues of my HVAC system, along with four choices to solve my problem. I appreciated to extra education few others provided. Thank you Sndre and Laurel for your help (BNI)
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Joseph has done two jobs for me in less than a week and each experience I learn more about the scope of work he does (all puns intended) it helps to have someone thoroughly explain the issue so that you can confidently repair it! thanks Joe, you’re awesome
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It was a truly difficult install of a water monitoring auto shut off device. What should have taken 2 hours, took all day due to the inconvenience of water main location in our house. Keith was committed to the success of this installation. He thought out of the box, was careful not to damage walls and other infrastructure, and collaborated with colleagues on solutions. I appreciated his ability to problem solve and willingness to seek input from others timely (!). Separate thanks to his colleagues for being available to brain storm. Norman Air is not a budget service, however, for plumbing projects that are important, if quality is a priority, we call Norman Air. I will not hesitate to ask for Keith and will work with him again in the near future.
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Responded quickly when we needed our AC fixed. Communicated very clearly and were up front and honest with everything that needed to be done. Pricing was great, and there were no hidden fees. I got exactly what I was looking for! Highly recommend.
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Jake was great. He explained what he was going to do before he started work. He answered questions and concerns in terms I understood. When finished. He reported the condition of my unit and made recommendations to improve the longevity of my HVAC unit.
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Jake was professional, friendly, arrived as scheduled, and did a great job! We requested an estimate for a future job. This was provided in writing with no pressure to schedule. The details were well explained. We have had a good experience every time we have used Norman Air.
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Jr. took very good care of our A/C & Heater unit today, that Norman Air put in last year. We added an upgrade for allergies/ polen filter with UV light today. I thought the price was great and will help us with our allergy suffering. Jr. explained everything in a way I could understand well. All in all great service! I am also glad, we signed up for their maintenance program last year. I highly recommend Jr. and Norman Air.
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Jeremiah did an excellent job of installing a new Delta touch and touch less faucet in my kitchen and a new garbage disposal. He was quick, clean, and professional. He also did an inspection of the other plumbing and fixtures throughout my house. I appreciate his attention to detail. Overall, he did an excellent job!
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Tanner has been doing our service checks for years. He’s very thorough and is very good at explaining any issues found along with a solution. Would 10 out of 10 recommend.
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Just used Patriot and I am really happy with their service! We called on a Sunday because our heater went out. The owner answered and Alan came to check on us quickly. He was able to figure out what the issue was and walked us through the different options we had to get the problem fixed. We knew when we bought our home that this would come up, but I’m glad that we had Patriot help us address it in the way that meets our needs. They took into consideration that we are a young couple with careers that could move us in a few years when suggesting systems. I never felt the pressure to upsize or lost in technical jargon. I highly recommend this company and if this service ever comes up for a friend of mine, I will be recommending them.
Thank you all for ensuring our family was warm as quickly as possible! Your kindness, respect and hard work ethic is so valued and is so appreciated! -
Where to begin, I've used Patriot for some basic maintenance a couple times before and they have always been great. I called them late one night because my unit stopped working and Alan offered to come out around 9pm, I declined as I had to get up super early. He came out the next day after a family member had some guy out to look at it and gave a second opinion on needing it replaced. This all happened on a Friday night, it was determined that we needed a new unit. They had to wait for a major part to get here and Alan brought 2 portable ac units out for us to borrow until they could come out. Monday morning at about 730 Brad and Zak showed up. Man these guys were super professional and awesome. They were here almost all day and went above and beyond on answering any questions I had while I kept bothering them. I had some other questions and Brad and Zak them came by the following day to show me some things on the unit. I cannot recommend these guys enough. To Alan and Willie, Brad and Zak deserve a raise and an extra paid day off this week! Thanks again guys!
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My 5 year old made some new "buddies" instantly. As a company, Patriot Heat and Air provided exceptional and prompt service including same day estimate. The manager, Alan, wanted to make sure they got to us as soon as possible so he himself came for the estimate. He was thorough and honest about what parts and services were needed and what wasn't. Very fair pricing with additional discounts for veterans. When the install technicians came out the next day they were professional, curtious, and respectful. Zak & crew did a very thorough and clean job. They even helped fix a board that had come loose on our porch ❤️.
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Kevin was amazing today. My A/C unit stopped working last night and he was there this morning with all the answers and made the whole process a really simple fix! We signed up for the membership and will be customers for life! Thank you Kevin!
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We recently contacted Patriot Heat, Air, and Electric to take care of several electrical issues in our home to include changing out electrical outlets, installing multiple smoke detectors and a dimmer switch, re-wiring a ceiling fan, and changing out several older light fixtures. Brad Mason with Patriot Heat, Air, and Electric provided excellent professional service to address our various electrical issues promptly. He also took the time to chat with us about other electrical options for several things that we're looking to possibly update in the future. We would highly recommend them for any electrical service needs.
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Our A/C unit went out in the middle of the night and I called Patriot Heat And Air at 8:00am. By 9:00am our tech Isacc showed up and had us back up and running by 9:45am. I appreciate the prompt service and also how he explained things to where I could understand not only what happened, but how it happened. We will be using Patriot for all of our heat and air needs from now on.
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We have used Patriot heat & air multiple times throughout the years. They are extremely reliable, honest and hardworking guys. Today Isacc came out to work on our air conditioning unit and did a wonderful job. Thanks again guys!
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Awesome company. Alan came out and gave a quote for system replacement with a thorough explanation of options with no pressure. (Including Veteran Discount) A couple of weeks later when our a/c finally quit Brad came out and checked it out on a Sunday and we determined that it was time to replace so they were back out on Wednesday morning to install the new system. They even brought us out some window units on Monday to help out until the new unit was installed. Brad ,Tommy, and Isaac worked hard all day and had it completed by the evening. They were helping in explaining the qualities of the new system and gladly answered all of our questions. I would recommend considering Patriot to anyone looking for an HVAC contractor. Owned and managed by proud Veterans and that was a definite plus for me. 🇺🇸 Thanks guys!
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(Update) We had them come out and add a new return vent for us and they are so amazing. On time, gets the job done, so friendly from start to finish. I continue to recommend them to anyone I know around this area.
We called on a Sunday and they came out soon after. Our heater wasn’t blowing at all. Shawn came out and found the issue quickly. He showed us what was wrong and what he would do to repair it. He was thorough in his explanation of everything from the problem to how our system was doing to what we could do to improve it. I would recommend them to anyone.