Plumbing reviews in Moore, Oklahoma
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Best plumbing business in the Oklahoma City metro! Dustin did a great job and I will recommend him to all I know and call him again! Quick to respond to my call and messages, came next day when everyone else I contacted was booked out a week, and he did the repair quickly repairing a broken flange for a toilet and setting a new toilet for us...Best of all his rate is reasonable and he doesn't overcharge for parts or unnecessary extras. He will definitely be my go-to plumber!
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This company has the positive of offering a 24/7 service.
That being said, a 4pm toilet repair call was scheduled the following day with an arrival time of 10-11am. Later in the evening the technician called and asked for the appointment to be rescheduled from 11-noon. No problem.
The following day the technicians arrived at nearly 12:45pm. After a quick inspection they went out to retrieve parts. At 2:15pm they returned with $30 worth of parts and asked for $375. The initial estimate was $200-$300. Work took about 30 minutes.
After they left I checked the toilet and it still wasn't working properly. I had to do some minor adjustments and all was fine.
I would've done it myself but I recently almost lost a finger in a home service work related accident.
I broke and lacerated a finger and continued to finish 20 minutes of work fixing a garage door.
These guys couldn't properly fix a toilet for a decent price.
After calling the owner of the company I was fed excuses about stores being out of parts (which may be true) and that parts are very expensive, which I understand.
My review is about how unprofessional the call was taken, service was completed, and how complaints were handled.
In the end I was overcharged for what I got.
I do not recommend this company.
Edit: I want to additionally add after seeing the owner's response that I did call after the job was done to express my discontent. I tried to be civil and explain the situation. He asked if he wanted me to send the technicians back after they were 20-30 minutes from my house. The adjustments were minor, just without them the toilet wouldn't flush properly. Dustin asked me to call if I had anything wrong and I responded "this is that phone call" to which he replied, if anything else is wrong to give them a call. He did not initiate any concern to address the problem in the moment. Seems like a good ol boy. -
Discovered a substantial underground water line leak on my property on a Saturday that had flooded the yard. Called several companies that afternoon with mediocre response until I randomly landed on D&D Drain. They responded later that day and had it fully fixed by the following morning, during wind chills in the low teens. They were very attentive, knowledgeable and provided prompt, quality service at a good value. Will use them again for sure.
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Today I used this company to do a simple faucet cartridge removal and replacement. He was just supposed to give me a quote before starting the service. instead he left got in a wreak and then drove back. the van was trashed and looked like a hit and run he was back to fast for a police report. Then began the job without telling me the quote. After borrowing my tools without permission the gentleman then proceeded to give me a 500 dollar bill for a service I didn't approve. Up charged me 375% for a 15 dollar part then after I showed him it was the wrong part he removed 100 dollars from bill. We then showed him the damage to the wall he said was already there. long Story short we got charged way too much for a 15 min job. even charged us the time he was in the wreak since he said he's was getting a part lmao. I would not use this company ever again. Also read all the reviews.
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We are so thankful and impressed with D and D Drain! We called with an emergent leak and the owner came out on his day off and fixed it himself since all his workers were already out on a job. He was here quickly, was extremely helpful, professional, and kind. The work was done fast and efficient and at an affordable price. Thank you D and D Drain! I Highly recommend this company!
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Solid company! D and d drain came out and replaced all the pipes under my house and gave me a really fair price with the amount of work they did! Definitely will be recommending this company and using them myself from here forward! Thanks guys! 10 stars!!
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Our tub and toilet were not draining in the only bathroom we had. We had company staying with us and were panicking trying to find a same day plumber to come fix our drains. They were out within 2 hours of the call and had it fixed in less than 20 minutes. They are very kind people and knowledgeable about what they do. We will be keeping them in our back pocket for the next plumbing issue we have.
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I called to get an appointment for a kitchen sink installation and some updates done to some pipes under the sink. They were able to get us worked into their schedule fairly quickly and never once hesitated when the job ended up being a lot more than anticipated (we have an older house with kind of rough plumbing). Dustin was able to get all the pipes and fixtures up to date and the sink installed even while having to make changes due to unforeseen issues. They are very quick to communicate and kept us involved with every step. Will definitely use again!
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We were experiencing a bad clog in our bathroom which resulted in water coming up in the shower when the bathroom sink would run and the water was draining VERY slowly. We tried snaking ourselves and used Liquid Drano MAX w/ boiling water flush to no avail. I finally gave in and decided to call a plumber.
I usually let Google reviews guide me to the right professionals and chose D and D Drain because of their stellar Google review score and affordability/honesty seemed to be common themes within their reviews, two qualities that mean the most to me when having someone work on my house. Robert was literally at my house within an hour of making the call and had the clog gone an hour after that - for an affordable price to boot! He was kind and courteous and did a great job cleaning up afterward. Will definitely be using D and D again for any future plumbing needs! -
We called D and D drain in need of installing a waterline for our fridge. We've been in the house for almost a year and had bought a fridge for the house not realizing we didn't have a waterline/faucet for the fridge to connect to. Upon calling they seemed very professional, upfront and communicated well on got me on the schedule. Even offered to come out and take a look at what I needed installed at no charge. Some places were charging $80 just to get an estimate.
The plumbing was installed and is running fine. My issues began when they left my house and left the box for the line connection behind my fridge looking as pictured in the photo. I reached out to them explaining my concern and that this so far was my only issue with our experience. I was greeted with responses of "we don't do drywall work" "we don't trust anyone to outsource and pay for it to be done."
As the conversation took place I voiced my concern as I felt this was left undone and didn't look professionally installed. I had worked in trim carpentry for a couple years and when mistakes were made we fixed them. Didn't just leave them for the customer to foot more money to have someone else repair them.
I'm unsatisfied with how this situation was treated after the fact. Communication with them has been timely but the issue is left unresolved.
Will not be using them again. And honestly surprised I'm not seeing more bad reviews. Hopefully they aren't deleting them to maintain face. -
Does not know how to pour concrete. Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000 for them to bust up our concrete and add a PVC attachment and flange. Pipe is still crooked and now the left side of where the toilet should sit is a half an inch higher than our original foundation and the front of it is about a quarter inch lower than the original foundation area.
They offered to come out for free if we had issues, but what can we expect from someone who doesn't understand how to use a level.
Pictures include the starting point, which is the circler and the end result which has the level on it. The blacked floor is the original foundation level. -
He was so responsive and answered all my questions! He eased my anxiety over this very large project and really did an excellent job on our plumbing. We will definitely use him again.
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Dusty was wonderful! My husband was trying to repair a leak by himself. Dusty talked us through possible problems through messages before we even hired him. Once the cause of the leak was determined, it was beyond our experience, so we hired Dusty. He replaced our shower valve and all the knobs & shower head. He was professional, friendly, detail oriented and reliable! We won’t hesitate to contact him for any other plumbing needs in the future! I can’t say enough about him!
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I called Armstrong Plumbing after I failed at my plumbing project. It was after hours, but Dusty came right over to fix my plumbing issue. I couldn’t ask for a more knowledgeable and professional guy! He is fair on his price even when I called for him to come during after hours. I will certainly call him again should I need a plumber!
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I was very pleased with Armstrong Plumbing Company. Mr Armstrong was very professional He listened very attentively to what my problem and situation was. He was very knowledgeable and explained to me everything that he would be doing. I would also like to share that Mr. Armstrong presented himself as a very decent, kind and honest young man. If you are looking for professionalism at a fair price and a job well done. Give Mr. Armstrong a call.
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Dusty performed quick repair and installation of new flexible water lines under bathroom sink to replace the old leaking copper tubing. Extremely polite and respectful attitude. He came in early and expressed great communication prior arrival and what he was going to perform and again completed everything quickly. 5 stars!!
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I give Armstrong Plumbing LLC a high rateing They answered my call immediately and were very professional and understanding of our situation. They went out of their way to take care of our situation. I highly recommend this company
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Dusty and Johnny were great. They repaired my water lines under the house even though they had to lay in lots of water. I was very impressed with their professionalism and the fact that they were very reasonable - didn't overcharge. I would not hesitate to use them again if I ever need a plumber again.
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Dusty and Jason were fast and efficient at getting the job done. Easy to book an appt with.
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Dusty was very courteous and professional. He was on time and cleaned up after he finished. He was great to work with and I will call him the next time I need plumbing work done. Definitely recommend.
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Dusty is very professional & honest. He fixed a pipe leak in our foundation for us. He is very thorough with his communication, explains everything upfront, pricing is upfront. He was on time, draped the work area and hallway, and cleaned up completely when he was done. He is a hard worker and very respectful. His prices are amazing, his work ethic is great. I can’t thank you enough Dusty.