Water Damage Restoration reviews in Norman, Oklahoma

4.8 based on 100 reviews Back to the listing
    5

    I’m very happy with the services of Sooner Restoration at my house. In the Summer,I had mouse/possum damage and they took care of that! And then this past Winter I had mold that had to be eradicated. They did a great job!

    5

    These boys, man I can’t say enough good about them!
    Right on schedule, gave me a break on pricing because I’d already taken the vents off myself, cleaned them, and planned on replacing them in order to save money. I didn’t check, but I’m sure they added my military discount like they said they were going to on the first phone call.
    All in all, no complaints here. Job well done!

    5

    SUPER EASY to schedule and they called and said they could do it earlier in the day so why not! Shannon and his guy with him were so nice and did an amazing job. Won’t go with anyone else now!

    And they stretched it and made it look like the day we bought it! Thank you Sooner Carpet Cleaning!

    5

    These guys did a full chimney clean for us so we were safe lighting a fire this winter! They were wonderful. I had just had knee surgery and was worried about getting them in the house, etc. My wife stayed home a little late that morning to help and they came in on time, were professional, and got the job done quickly and efficiently. They even vacuumed up the floor around the fireplace so we wouldn't have to. Thanks for taking care of us!

    5

    Such a quick an easy process from beginning to end. Evelyn was super friendly and helpful when we first scheduled our appointment. Also, Todd and his team provided exceptional chimney cleaning service at our home today. They arrived promptly, were very professional and courteous and delivered high-quality work. Notably, Todd went above and beyond by returning during his lunch break to refund an overpayment, which reflected integrity and respect. We were thoroughly impressed and will gladly recommend Todd and his crew to our family and friends!

    5

    Business was very responsive. Scheduling was easy. Needed to reschedule last minute and they were able to get me on the schedule the week of Thanksgiving. Carpet was pretty soiled and looked great when they were finished. Even without the "email blast" discount, I felt the pricing was very reasonable. I would definitely use Sooner Cleaning the next time I need carpets cleaned.

    5

    Outstanding experience with Sooner Cleaning & Restoration!! They managed to get out a stain in our carpet that I thought would be impossible. The friendly and professional crew showed up as scheduled and produced superior results! I will be using them for all my cleaning and/or restoration work in the future. I highly recommend them!

    5

    I am amazed at the service. Way better price than the other national competitors. We used to have Stanley Steamer clean our carpets a few times a year along with the sectionals and rugs but their prices were outrageous and the quality was really lacking. It was always a different crew that came by trying to upsell me at every turn. Sooner Cleaning came by before hand, inspected the job, gave me a great bid, and set up the service. And even better, they took care of the whole thing while we were out of town so the house was spotless when we returned. They even got the large stain from my twins grinding in their slime into the carpet in their room. Completely gone! Unbelievable! We will definitely be using them again!

    5

    When my company's sewage line in our walls burst, this company helped us out so much and were very professional and knowledgeable. Super fast workers.

    5

    Servpro of Norman did a stellar job of restoration on my property! They were extremely professional. I couldn't be happier with their customer service.

    5

    The manager Katie was very helpful and courteous. The quote for my issue was very reasonable. The work was done right and on time. Couldn't be happier!!

    5

    I regret that I only get to work with these folks when something unfortunate happens to a property. They are incredibly attentive and sensitive to clients needs. They get the job done fast and are very reasonably priced. I’d never go elsewhere.

    5

    SERVPRO of Norman is who you need if you have a disaster in your home. We had sewage back up into our duplex and they were out within hours to take care of the affected area and treat for mold and mildew. They are prompt, courteous, and most of all professional.

    5

    ServePro of Norman has been my go-to for carpet cleaning services for years. We have always been pleased with the level of service and professionalism from this company. I would highly recommend!

    5

    All the staff that was out here were wonderful. Kenrick was the most amazing. He always kept us Informed on all the things going on. Would highly recommend this company.

    5

    This company is amazing! DJ was so quick to come look and kind and went way above and beyond! Talks of pricing seemed very reasonable!

    1

    Beware property managers: instead of filing a lien on the house or property where the work was done these geniuses will file on you. I have no control on how fast an insurance company pays and I have no ownership in the property. Instead of filling an M&L lien on the home they filled on me personally. Not too mention they had already received payment, but the insurance company had made the check out to Serv pro and the home owner, so they knew they were getting paid. Instead of sending the check to the owner to sign they wanted the owner to come sign. The owner requested his insurance company issue a new check with Serv pro only listed, which they did. Yes, it took more than 90 days but any company that works for insurance claims should, unfortunately, expect delays in payment. This was the 6th job I have sent to them in there last 2 or 3 years and they have always been paid. Every one of the jobs have been insurance claims.

    5

    Cason Earp, the crew chief did an excellent job communicating with us and explained the whole process of the cleanup from the water damage. We highly recommend this company!

    5

    We were involved in an accident with our RV while traveling in the area. We were in need of help to cover the destroyed windshield. Our son runs the Huntsville, Alabama Servpro, he contacted Norman and asked for help. They came right out and covered the area. It was a great relief during a very stressful time.

    5

    Austin, Austin G and Chase helped us out with a flooded office. They arrived quickly and were fantastic at communicating their progress!

    5

    Servpro of Norman was on the job right away when a tornado lifted the roof on our six story building causing flooding throughout. They cleaned and treated all the affected areas and items and had the building operational in no time. In addition, they worked hand in hand with our insurance company to document the damage and their restoration efforts, which made the claims process quick and easy.